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AsRock b550 steel legend....

FluffyNugs
By FluffyNugs
in Troubleshooting
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I'm having an issue with my computer rando crashing it gives me no info tells me nothing. this is my system can you tell me if there is any known issues and how to solve it

System info Speccy.png

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We need some more infos, What exactly happens, when it crashes? What is the exact hardware configuration?

 

I use the exact same board and it had an overclocked Ryzen 5 3600 in it and now a 5800X3D and it has been rock solid so far. Even when folding proteins for months 24/7.

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48 minutes ago, FluffyNugs said:

I'm having an issue with my computer rando crashing it gives me no info tells me nothing. this is my system can you tell me if there is any known issues and how to solve it

System info Speccy.png

The CPU recognized as K19 means it's not properly recognized, and that points in the direction of outdated Bios.

 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 hour ago, 191x7 said:

The CPU recognized as K19 means it's not properly recognized, and that points in the direction of outdated Bios.

 

Ok i dont understand the multi quote, i found the bios is from 2022/10/19, i have a ryzen 5 5600x is this the right bios AMD AM4 AGESA Combo V2 PI 1.2.0.A

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28 minutes ago, FluffyNugs said:

Ok i dont understand the multi quote, i found the bios is from 2022/10/19, i have a ryzen 5 5600x is this the right bios AMD AM4 AGESA Combo V2 PI 1.2.0.A

There's a newer bios

https://www.asrock.com/mb/AMD/B550 Steel Legend/index.asp#BIOS

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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now it keeps crashing i have a 1650 ti super the steel legend of course and the cpu also its all on a 1000w powersupply i havent overclocked it at all i didnt even change the xmp a few times but still its up maybe 5-45 minutes then crashes again nothing wrong with temps or anything

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weirdest thing though unless i spank it it doesnt turn back on

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Ok, so i figured out that it was having temp issues. i believe the pump in the aio was crapping out i put on the oe cooler and its working just fine so far. now i just hope i can find a cheep aio.

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it was perfect all day yesterday and this morning it didnt want to turn on again eventually after "Spanking" it again

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I know the topic kinda went dark for a few, can anyone give me any idea of whats going on

 

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  • 2 weeks later...
Posted

You switched to an air cooler and no longer have thermal issues?

Did you update the BIOS to a newer version from what you showed before?

If your memory timings are adjusted or you have precision over boost enabled, disable them. 

 

Driver updates all done? Windows updates?

Maybe take everything out of the case, clean it, reseat everything and ensure there is nothing loose. if you spank the machine, all you're doing is moving components. Maybe you have a loose power lead and you're jarring it in at times.

 

 

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8 minutes ago, mrjason said:

You switched to an air cooler and no longer have thermal issues?

Did you update the BIOS to a newer version from what you showed before?

If your memory timings are adjusted or you have precision over boost enabled, disable them. 

 

Driver updates all done? Windows updates?

Maybe take everything out of the case, clean it, reseat everything and ensure there is nothing loose. if you spank the machine, all you're doing is moving components. Maybe you have a loose power lead and you're jarring it in at times.

 

 

yessir i switched to an air cooler and it stopped having issues for a while then about 2 days it started again so i repasted it again and still did it so i have been trying and yes i updated the bios again

 

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2 minutes ago, FluffyNugs said:

yessir i switched to an air cooler and it stopped having issues for a while then about 2 days it started again so i repasted it again and still did it so i have been trying and yes i updated the bios again

 

Check your rig make sure everythings seated. But also, if you have an air cooler that cant handle the load, you can cook your cpu.

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1 hour ago, mrjason said:

Check your rig make sure everythings seated. But also, if you have an air cooler that cant handle the load, you can cook your cpu.

i have thought about that as well which is why i already pulled it all apart and will be putting it back together tomorrow with my son, were currently waiting on ram im trying to use diffirent parts

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26 minutes ago, FluffyNugs said:

i have thought about that as well which is why i already pulled it all apart and will be putting it back together tomorrow with my son, were currently waiting on ram im trying to use diffirent parts

Also for your AIO pump, take the copper pad out and see if you have gunk build up underneath to clean out.

 

If its been running for years, you could be at the point where its starting to build up and restrict flow. might not be the pump, theyve been known to clog. 

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it was a cheap sama the pump went i was running it full power constantly

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so ive taken the power supply apart saw nothing wrong, ive taken the pump apart and i hit it with 5v and nothing

 

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