Windows Only Using Ethernet

[PoseidonsMonkey]

Im helping a person set up windows 11 and it will not detect the Wi-Fi from the motherboard. I bypassed the network thing for setup and checked network adapters and there is no Wi-Fi one. Windows just keeps trying to make her use Ethernet.

[Senzelian]

The Wi-Fi driver is very likely missing. You should be able to see that in Windows device manager.

[PoseidonsMonkey]

Just now, Senzelian said:

The Wi-Fi driver is very likely missing. You should be able to see that in Windows device manager.

I checked windows device manager and its only all the wan things and ethernet.  

[Skiiwee29]

4 minutes ago, PoseidonsMonkey said:

I checked windows device manager and its only all the wan things and ethernet.  

Still missing the drivers. It won't show up until you have drivers installed. 

[Needfuldoer]

Have them look for "unknown" devices in Device Manager.

 

There's a 95% chance they just need to install the drivers for their WiFi adapter, and a 5% chance their computer physically doesn't have a WiFi adapter. (Never trust a user's word.)

[Robchil]

8 minutes ago, PoseidonsMonkey said:

I checked windows device manager and its only all the wan things and ethernet.  

if you have a cabled network use that since the driver is installed. go to your mainboard manufacturer.. and look up your mainboard, under support you should find drivers.. download wifi drivers and install them. 

 

if you don't have cable.. do it on another pc and move them over via a usb thumbdrive. 

[PoseidonsMonkey]

ok I got them to go buy an ethernet cable and they will download drivers from the website.  there is a Wi-Fi adapter I checked with video.  ill say if this does not work

[Robchil]

2 hours ago, PoseidonsMonkey said:

ok I got them to go buy an ethernet cable and they will download drivers from the website.  there is a Wi-Fi adapter I checked with video.  ill say if this does not work

it could be turned off in bios too.. 

[PoseidonsMonkey]

It worked! thx.  had to go to website to do drivers