Game crashing, Need Help!

[JackJW]

Hi, after downloading hogwarts legacy and playing for a few hours i've run into the game crashing almost instantly upon loading into the game (when i look up at the sky).

i've tried multiple graphics drivers using DDU each time, i've even updated my Bios as well as upgrading to windows 11. ive delayed something in the registry which i read was linked too "Display driver amdwddmg stopped responding and has successfully recovered." and nothing seems to work. In total i've tried over 10+ hours of "fixes" and nothing has resolved the issue. i was hoping the latest windows update as well as AMD'd driver would have resolved the issue, but no.

The only issues i can see is the one above (always shows in event viewer) and "The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 1, Primary display device ID: AMD Radeon RX 5700 XT)" only showed most recently.

My specs are:

Ryzen 5 3600

MSI 5700XT 8GB

16 GB 2x8gb Corsair Vengeance 3200mhz

 

The only thing i can think of now is that i use a Corsair CV550 PSU as it was installed when i brought the pc. The graphics care is powered by a "Y" connector, however the +12V rail says it should support 44A 528W MAX so unless it is a problem with the power causing the event viewer crashes i'm at wits end. Thank you for any information that you may have to help with my issue.

[Robchil]

44 minutes ago, JackJW said:

Hi, after downloading hogwarts legacy and playing for a few hours i've run into the game crashing almost instantly upon loading into the game (when i look up at the sky).

i've tried multiple graphics drivers using DDU each time, i've even updated my Bios as well as upgrading to windows 11. ive delayed something in the registry which i read was linked too "Display driver amdwddmg stopped responding and has successfully recovered." and nothing seems to work. In total i've tried over 10+ hours of "fixes" and nothing has resolved the issue. i was hoping the latest windows update as well as AMD'd driver would have resolved the issue, but no.

The only issues i can see is the one above (always shows in event viewer) and "The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 1, Primary display device ID: AMD Radeon RX 5700 XT)" only showed most recently.

My specs are:

Ryzen 5 3600

MSI 5700XT 8GB

16 GB 2x8gb Corsair Vengeance 3200mhz

 

The only thing i can think of now is that i use a Corsair CV550 PSU as it was installed when i brought the pc. The graphics care is powered by a "Y" connector, however the +12V rail says it should support 44A 528W MAX so unless it is a problem with the power causing the event viewer crashes i'm at wits end. Thank you for any information that you may have to help with my issue.

it might not like the spikes.. but i would start by reinstalling dx12.. .. chipset drivers.. stuff like that. things alot of people forget.. maybe even check the disk's if it's any firmware update.. like it is for samsung 980 nvme's.. 

scan game for corrupt files.. 

then started on physical things.. is the ram timings good.. test a stronger psu.. 

 

i finished the game last weekend... 

[JackJW]

Ive tried chipset drivers, scanned for files as well as RAM timings however, ill look up the dx12 reinstallation and see if that helps, thank you.