I bought Samsung

[Emmitt Jay DeLong II]

So, two day's ago I bought two Samsung m.2 SSD's, a 980 Pro 2TB and a 970 Evo 500gb. Guess I should have done some "Hey, is this broken?" research but I didn't. They are not in a system yet and the system will not be running within the next three months. I'm still getting the pieces for it.  So, how do I go about fixing these. They say they are releasing a firmware update for the drives but the extent of my knowledge for storage is swapping from my 10yr old 500gb WD IDE HHD for a spiffy new SATA SSD about 10 years ago. Is this similar to a driver update or not. Would it just be better returning the drives since they most likely contain the defective firmware and buying new drives later? Again, three months is about the timeframe for my system to be up. I already need to take the main board in to a shop and have it's BIOS flashed to use the new 13th gen CPU I bought (I are a dumb). If it's an easy thing to do by my self then i'll sally forth from the shores of the known and done to uncharted waters. But if not then I'm all for seeing a mechanic or just returning and buying new later. Be pretty sad to though, the drives cost me a total of $260 on sale...

[DigitalGoat]

12 minutes ago, Emmitt Jay DeLong II said:

So, two day's ago I bought two Samsung m.2 SSD's, a 980 Pro 2TB and a 970 Evo 500gb. Guess I should have done some "Hey, is this broken?" research but I didn't. They are not in a system yet and the system will not be running within the next three months. I'm still getting the pieces for it.  So, how do I go about fixing these. They say they are releasing a firmware update for the drives but the extent of my knowledge for storage is swapping from my 10yr old 500gb WD IDE HHD for a spiffy new SATA SSD about 10 years ago. Is this similar to a driver update or not. Would it just be better returning the drives since they most likely contain the defective firmware and buying new drives later? Again, three months is about the timeframe for my system to be up. I already need to take the main board in to a shop and have it's BIOS flashed to use the new 13th gen CPU I bought (I are a dumb). If it's an easy thing to do by my self then i'll sally forth from the shores of the known and done to uncharted waters. But if not then I'm all for seeing a mechanic or just returning and buying new later. Be pretty sad to though, the drives cost me a total of $260 on sale...

First check the model/ serial numbers with Samsung to see if you have disks affected by the issue or not.

I just did firmware updates on two WD Blues on my working system, through Windows, it was fine and took maybe 5 seconds, however there is always the possibility you could corrupt your drives and need to install Windows and all your apps from scratch, WD offer a USB bootable version of the firmware flashing tool which can possibly minimise the risk, maybe Samsung does to.

Only you know if you want to risk a firmware update (if needed) on an installed system if there is no other way to do it, at least on a new build you only have to re install Windows, so not much time lost there.

The disk manufacturers app usually manages firmware updates, in your case it would be Samsung Magician.

[Emmitt Jay DeLong II]

5 minutes ago, DigitalGoat said:

First check the model/ serial numbers with Samsung to see if you have disks affected by the issue or not.

I just did firmware updates on two WD Blues on my working system, through Windows, it was fine and took maybe 5 seconds, however there is always the possibility you could corrupt your drives and need to install Windows and all your apps from scratch, WD offer a USB bootable version of the firmware flashing tool which can possibly minimise the risk, maybe Samsung does to.

Only you know if you want to risk a firmware update (if needed) on an installed system if there is no other way to do it, at least on a new build you only have to re install Windows, so not much time lost there.

The disk manufacturers app usually manages firmware updates, in your case it would be Samsung Magician.

Since this would be a fresh install and the drives are in package atm, I'm not worried about data loss. I'll screen the SN through Samsung and see if I need to even sweat it out but tbh I'll prob want to update the firmware anyways. And since the disk management system handels that stuff it means I'll need to run one. I'm not now but I didn't know that was needed. Thanks for the info, you rock  .

 

[Doobeedoo]

Just install latest firmware first thing and done.

[Supersonicwolfe]

16 hours ago, Emmitt Jay DeLong II said:

So, two day's ago I bought two Samsung m.2 SSD's, a 980 Pro 2TB and a 970 Evo 500gb. Guess I should have done some "Hey, is this broken?" research but I didn't. They are not in a system yet and the system will not be running within the next three months. I'm still getting the pieces for it.  So, how do I go about fixing these. They say they are releasing a firmware update for the drives but the extent of my knowledge for storage is swapping from my 10yr old 500gb WD IDE HHD for a spiffy new SATA SSD about 10 years ago. Is this similar to a driver update or not. Would it just be better returning the drives since they most likely contain the defective firmware and buying new drives later? Again, three months is about the timeframe for my system to be up. I already need to take the main board in to a shop and have it's BIOS flashed to use the new 13th gen CPU I bought (I are a dumb). If it's an easy thing to do by my self then i'll sally forth from the shores of the known and done to uncharted waters. But if not then I'm all for seeing a mechanic or just returning and buying new later. Be pretty sad to though, the drives cost me a total of $260 on sale...

1. download Samsung magician

 

2, find your m.2

 

3. click check for update on the bottom left and it will show your firmware version. For 980 Pro you want something start with a 5, like  5B2QGXA7 

Firmware having problem is the one start with 3