Windows 10 Clean Install Completely Stuck

[Forleb]

Friend's System: Ryzen 5 3600, ASRock B450M Pro4, 32GB DDR4, RTX 3060

 

After they had several recurring issues with Windows 10, we decided it was best to just wipe the drive and start fresh (the original install was quite old). They use Grub boot loader to use Windows and Linux on the same computer, which was causing issues at first with getting into the Windows installer, but after removing it & clearing CMOS we were able to get to the beginning of the setup. Once they click on Install Now, it brings up a tab saying "A Media driver your computer needs is missing" - Troubleshooting on the web led us to try cancelling & switching USB ports over and over, but none of them worked. The flash drive is USB 2.0 & we're trying to install to a fully formatted NVMe with no other drives in the system... what could be causing us to get stuck like this?

[nOm nom NOM3]

where did you get the ISO from? is it recent?

there is a way to load drivers during install, I would have to look up how to do it though. 

[Forleb]

4 hours ago, nOm nom NOM3 said:

where did you get the ISO from? is it recent?

there is a way to load drivers during install, I would have to look up how to do it though. 

It was downloaded yesterday. The SSD we're installing to was completely wiped, so unless you can put the driver package in with the ISO stuff, I'm not sure what can be done now.

[RiffTheRaff]

You should download "SATA Floppy Image_DID ver:9.3.0.296" zip from ASRock > B450M Pro4 and extract it and copy it to your install USB stick.

While Windows installation you can on some point load additional drivers.

You should browse the directories you added to your stick and load all drivers you can find (*.inf files) and then continue installing windows.

Hopefully the driver you need is included.

 

[nOm nom NOM3]

If the above fails we will have to try to add your drivers to the image. 

You could also try using a different USB. (preferably not a sandisk)