Can't see HDD drive

[jw71291]

Hi all

 

My HDD drive has been working fine but all of a sudden I can no longer see it on Explorer and this is what Disk management is showing me. Is there anyway to recover it or at least recover the files without cleaning it under CMD? 

 

Tried searching online but not getting anywhere other than using paid software which I can't guarantee will even work.

 

Thanks

[emosun]

Is the drive actually spinning?

[jw71291]

2 minutes ago, emosun said:

Is the drive actually spinning?

Yep, just looked and it's spinning.

[emosun]

1 minute ago, jw71291 said:

Yep, just looked and it's spinning.

The drive will have no visual cues for spinning you'll need to hear/feel that its spinning

[jw71291]

2 minutes ago, emosun said:

The drive will have no visual cues for spinning you'll need to hear/feel that its spinning

Feeling it spin is what I meant sorry. 

[Guest]

Make sure sata and power are fully connected to the drive and also psu/mobo.

[jw71291]

3 minutes ago, rippy4500 said:

Make sure sata and power are fully connected to the drive and also psu/mobo.

Unwired and rewired it, swapped the sata cables between my ssd and HDD round and no luck still. 

[Needfuldoer]

What does CrystalDiskInfo have to say about the drives?

[jw71291]

5 minutes ago, Needfuldoer said:

What does CrystalDiskInfo have to say about the drives?

Doesn't show up for it sadly.

[jw71291]

Just to update. I used the free version of Disk drill and it has found all my files. Would be tempted to pay for the license fee to restore it except it's 2tb of data and I don't have anything large enough to restore that on. But I at least know the files are intact.