Defeated...My computer blue screens and I can not figure out why.

[ELSknutson]

I keep getting an Unexpected_Kernel_Mode_Trap 

What I have tried to fix it 

I have completely reinstalled windows

updated all drivers

tried different drivers on both windows and Nvidia

tested my ram and tested to see if it was a bad stick 

updated the bios though it still shows as a 2021 bios kinda odd 

Tested both the gpu and CPU for stress 

various browsers

and so far nothing has worked 

This error usually happens when I am watching content online like Amazon Prime video 

The computer seems to run completely fine in games and other content which makes me scratch my head about the issue. 

 

System

 

1 year old pc has had no issues till now

3080ti watercooled

10900Kf Watercooled

32gb Corsair ddr4

850W psu

Asus ROG Strix Z590-A 

[Middcore]

Please read the "Read before asking for help" stickied thread and edit your post with the info it says to include. 

[ELSknutson]

4 minutes ago, Middcore said:

Please read the "Read before asking for help" stickied thread and edit your post with the info it says to include. 

Sorry hit enter by accident before I had time to explain myself 

[Thomas4]

Disconnect EVERYTHING connected via USB except for keyboard and mouse and reboot..

 

Run chkdsk by pressing the Windows + X keys and choose either Command Prompt (Admin) or PowerShell (Admin) because it may be a corrupt file or a misconfigured device.

 

The attach 1 device at a time, shutting down and starting from a cold boot check each device until the problem occurs and reinstall the driver.

[GoodBytes]

You can always analyse the mini dump file via WinDbg you can get it from Store app.

Just type and execute or click on: !analyse

in the program.

 

You can also upload it here and someone can check for you.

 

This is what Microsoft doc says:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7f--unexpected-kernel-mode-trap

 

It suggest bad OC, or faulty hardware.

Probably try to disable XMP (DOCP for AMD) or boost the RAM voltage a hint (I said a hint), and ensure nothing is OC.

 

 

[ELSknutson]

23 minutes ago, GoodBytes said:

You can always analyse the mini dump file via WinDbg you can get it from Store app.

Just type and execute or click on: !analyse

in the program.

 

You can also upload it here and someone can check for you.

 

This is what Microsoft doc says:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7f--unexpected-kernel-mode-trap

 

It suggest bad OC, or faulty hardware.

Probably try to disable XMP (DOCP for AMD) or boost the RAM voltage a hint (I said a hint), and ensure nothing is OC.

 

 

I set everything back to factory defaults but I will check again to ensure nothing is being overclocked. Thanks for the info

[ELSknutson]

33 minutes ago, GoodBytes said:

You can always analyse the mini dump file via WinDbg you can get it from Store app.

Just type and execute or click on: !analyse

in the program.

 

You can also upload it here and someone can check for you.

 

This is what Microsoft doc says:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7f--unexpected-kernel-mode-trap

 

It suggest bad OC, or faulty hardware.

Probably try to disable XMP (DOCP for AMD) or boost the RAM voltage a hint (I said a hint), and ensure nothing is OC.

 

 

Help.debugtarget

[GoodBytes]

1 hour ago, ELSknutson said:

 

I don't know what that is. The mini dump file is extension is .dump located at: C:/Windows/Minidump/

 

[ELSknutson]

12 hours ago, GoodBytes said:

I don't know what that is. The mini dump file is extension is .dump located at: C:/Windows/Minidump/

 

Sorry, new to that program I ended up reinstalling windows again but this time via usb unplugged everything except a standard keyboard and mouse and just did the basic updates needed by windows and everything looks to be working. I have not had much time to test the issue. I have a sneaky feeling it has something to do with my Logitech G733 headset though or a sound driver issue. 

[ELSknutson]

On 11/28/2022 at 8:24 AM, ELSknutson said:

Sorry, new to that program I ended up reinstalling windows again but this time via usb unplugged everything except a standard keyboard and mouse and just did the basic updates needed by windows and everything looks to be working. I have not had much time to test the issue. I have a sneaky feeling it has something to do with my Logitech G733 headset though or a sound driver issue. 

Failed again   Picked up a set of ram online and I am going to try a test with that when I get home. Also I will upgrade to windows 11 with a fresh install just to see if that works. The issue only seems to happen when I’m in a online media player like Amazon prime video, Twitch and even my Test out school program all online. I have tried mem test, Ada 64, and have been playing wow on it plus I ran future mark. In all those instances the computer never crashes. 

[ELSknutson]

upgraded to window 11 still no luck. Its Sunday so I think I am going to have my local pastor come over to see if it may be Demons.