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Windows BSODing when working in Photoshop

So basically about 5 minutes or so into working in Photoshop, my computer bluescreens. It's on the newest version of Windows 11.

I'm using the newest version of Photoshop.

I get the win32kfull.sys error with code SYSTEM_SERVICE_EXCEPTION

Nothing in event viewer...

No other issues whatsoever

 

I've eliminated:

drivers, happens with all drivers

memory, memtest + wmd have no issues, both XMP on and off

photoshop itself, happens with both old and new versions + the one I may or may not have pirated.

virtual memory, both enabled and disabled

 

Specifications:

i7 11700k

GTX 3070

32GB of RAM 3200mhz DDR4

Photoshop and windows both are installed on a 256GB ssd, it's 5 months old so it shouldn't be an issue.

 

Thank you for reading.

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1 hour ago, KingTdiGGiTTy said:

What're you trying to do in photoshop?

Are you overclocked?

Try disconnecting any internet and see if it happens; if it doesn't, then your method of installation might not have worked properly.

The processor is running its default config, which means it turbo's sometimes, up to 5GHz. No issues in stress tests though. I'm basically doing nothing, as soon as I open an image and try to zoom in or erase something it just BSODs.

I'll try to disconnect the internet and fill you in. Thank you for the response.

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1 hour ago, KingTdiGGiTTy said:

What're you trying to do in photoshop?

Are you overclocked?

Try disconnecting any internet and see if it happens; if it doesn't, then your method of installation might not have worked properly.

Same issues with NIC disabled.

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4 hours ago, KingTdiGGiTTy said:

Maybe there is a setting or something that is interfering. 

If your iGPU is enabled it could be causing the instability. Or maybe driver issues elsewhere?

Here's something interesting, if my pc ran for a long time for example hours, no issues.

If it just turned on, it crashed immediately. Even if I turned it on and ran a stress test on every component for 10 minutes to heat it up.

iGPU is disabled.

I thought it was drivers at first, switched from the newest game-ready to the creator one, still the same...

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On 10/29/2022 at 5:06 PM, KingTdiGGiTTy said:

Maybe there is a setting or something that is interfering. 

If your iGPU is enabled it could be causing the instability. Or maybe driver issues elsewhere?

Interesting thing actually, I ran driver verifier and got BSOD when I checked Broadcom's Bluetooth drivers but they weren't the issue.

 

My suspicion now is corrupt system files. Ran sfc/scannow. Some files are corrupted but windows can't fix em.

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As a temporary fix, try disabling windows defender and all the firewall stuff and see if it crashes.

I think maybe you got some malware or a least a component of some. That is messing stuff up. If doing that fixes it, you should probably wipe and reinstall windows.

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  • 2 weeks later...
On 10/31/2022 at 1:39 AM, KingTdiGGiTTy said:

As a temporary fix, try disabling windows defender and all the firewall stuff and see if it crashes.

I think maybe you got some malware or a least a component of some. That is messing stuff up. If doing that fixes it, you should probably wipe and reinstall windows.

I've narrowed it down, I have no antivirus/firewall on. Also no malware (I'm in IT security). It only crashes when I rightclick though

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  • 6 months later...

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