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Cables and ports disconnect

LOST TALE

Can nudges disconnect your display connection?  

6 members have voted

  1. 1. Can nudges disconnect your display connection?

    • Yes, both monitor and display
      3
    • haven't tried
      0
    • No
      3
    • Yes, only monitor
      0
    • Yes, only display
      0


I thought my graphics card had poor DP ports since they'd disconnect 90% of the way it would be physically connected.

Then I found out it was the same on other graphics cards and even with hdmi.

Nudging the connector around would cause a disconnect.

Please save me from this mad house. I am tired of disconnects!

 

Update:

I had an amazon basics DP cable lying around. Units of this product were validated by Linus

This DP cable has zero disconnects on both the 2nd gpu and on the monitor (@1440p60.

This DP cable would have massive corruption when trying to run at the old settings with 10bit (default after CRU reset).

 

This DP cable works perfectly but at a reduced bandwith. I think it's running at HBR2 instead of HBR3. HBR2 supports 17.28gbit and wikipedia says 1440p144 8 bit requires 14.08gbit. 14.08/8*10=17.6 which doesn't work.

This is still an upgrade over hdmi 2.0 which couldnt do freesync

 

DP before: 10 bit 1440p144 freesync

HDMI: 8 bit 1440p144 nosync

DP now: 8 bit 1440p144 freesync

 

I think it's the GPU's fault. I don't have another DP 1.4 GPU to try.

The old cable when it would connect, would have the same corruption.

 

Further exploration:

I could try and thinker with linux to get a custom 1440p144 to rule out software issues.

 

Votlage and preemphasis override did not fix it either.

 

What I'm asking: I did not find hwo to disable 10 bit in CRU. Is there a way I can ensure it doesn't automatically come on either at reconnect, display reset or startup?

CPU: Ryzen 2600 GPU: RX 6800 RAM: ddr4 3000Mhz 4x8GB  MOBO: MSI B450-A PRO Display: 4k120hz with freesync premium.

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Most DP got a clip where you need to pull down before can disconnected it and sometimes I find it hard to release it.

PC: AMD Ryzen 9 5900X, Gigabyte GeForce RTX 4090 OC 24G, X570 AORUS Elite WIFI Motherboard, HyperX FURY 32GB DDR4-3200 RGB RAM, Creative Sound Blaster AE-9 Sound Card, Samsung 970 Evo Plus M.2 SATA 500GB, ADATA XPG SX8200 Pro M.2 SATA 2TB, Asus HyperX Fury RGB SSD 960GB, Seagate Barracuda 7200RPM 3.5 HDD 2TB, Cooler Master MASTERLIQUID ML240R ARGB, Cooler Master MASTERFAN MF120R ARGB, Cooler Master ELV8 Graphics Card Holder ARGB, Asus ROG Strix 1000G PSU, Lian Li LANCOOL II MESH RGB Case, Windows 11 Pro (22H2).


Laptop: Asus Vivobook "A Bathing Ape" - ASUS Vivobook S 15 OLED BAPE Edition: Intel i9-13900H, 16 GB RAM, 15.6" 2.8K 120hz OLED | Apple MacBook Pro 14" 2023: M2 Pro, 16 GB RAM, NVMe 512 GB | Asus VivoBook 15 OLED: Intel® Core™ i3-1125G4, Intel UHD, 8 GB RAM, Micron NVMe 512 GB | Illegear Z5 SKYLAKE: Intel Core i7-6700HQ, Nvidia Geforce GTX 970M, 16 GB RAM, ADATA SU800 M.2 SATA 512GB.

 

Monitor: Samsung Odyssey OLED G9 49" 5120x1440 240hz QD-OLED HDR, LG OLED Flex 42LX3QPSA 41.5" 3840x2160 bendable 120hz WOLED, AOC 24G2SP 24" 1920x1080 165hz SDR, LG UltraGear Gaming Monitor 34" 34GN850 3440x1440 144hz (160hz OC) NanoIPS HDR, LG Ultrawide Gaming Monitor 34" 34UC79G 2560x1080 144hz IPS SDR, LG 24MK600 24" 1920x1080 75hz Freesync IPS SDR, BenQ EW2440ZH 24" 1920x1080 75hz VA SDR.


Input Device: Asus ROG Azoth Wireless Mechanical KeyboardAsus ROG Chakram X Origin Wireless MouseLogitech G913 Lightspeed Wireless RGB Mechanical Gaming Keyboard, Logitech G502X Wireless Mouse, Logitech G903 Lightspeed HERO Wireless Gaming Mouse, Logitech Pro X, Logitech MX Keys, Logitech MX Master 3, XBOX Wireless Controller Covert Forces Edition, Corsair K70 RAPIDFIRE Mechanical Gaming Keyboard, Corsair Dark Core RGB Pro SE Wireless Gaming Mouse, Logitech MK850 Wireless Keyboard & Mouse Combos.


Entertainment: LG 55" C9 OLED HDR Smart UHD TV with AI ThinQ®, 65" Samsung AU7000 4K UHD Smart TV, SONOS Beam (Gen 2) Dolby Atmos Soundbar, SONOS Sub Mini, SONOS Era 100 x2, SONOS Era 300 Dolby Atmos, Logitech G560 2.1 USB & Bluetooth Speaker, Logitech Z625 2.1 THX Speaker, Edifier M1370BT 2.1 Bluetooth Speaker, LG SK9Y 5.1.2 channel Dolby Atmos, Hi-Res Audio SoundBar, Sony MDR-Z1R, Bang & Olufsen Beoplay EX, Sony WF-1000XM5, Sony WH-1000XM5, Sony WH-1000XM4, Apple AirPods Pro, Samsung Galaxy Buds2, Nvidia Shield TV Pro (2019 edition), Apple TV 4K (2017 & 2021 Edition), Chromecast with Google TV, Sony UBP-X700 UltraHD Blu-ray, Panasonic DMP-UB400 UltraHD Blu-ray.

 

Mobile & Smart Watch: Apple iPhone 15 Pro Max (Natural Titanium), Apple Watch Series 8 Stainless Steel with Milanese Loop (Graphite).

 

Others Gadgets: Asus SBW-06D2X-U Blu-ray RW Drive, 70 TB Ext. HDD, j5create JVCU100 USB HD Webcam with 360° rotation, ZTE UONU F620, Maxis Fibre WiFi 6 Router, Fantech MPR800 Soft Cloth RGB Gaming Mousepad, Fantech Headset Headphone Stand AC3001S RGB Lighting Base Tower, Infiniteracer RGB Gaming Chair

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Have you considered that the cables are the issue? Or the monitor's ports are busted. 

I have 2 monitors on adjustable monitor arms that gets moved on daily basis, I rotate them 180 degrees for desk and bed use, 1 connected with hdmi and 1 dp. They never got disconnected. 

Not an expert, just bored at work. Please quote me or mention me if you would like me to see your reply. **may edit my posts a few times after posting**

CPU: Intel i5-12400

GPU: Asus TUF RX 6800 XT OC

Mobo: Asus Prime B660M-A D4 WIFI MSI PRO B760M-A WIFI DDR4

RAM: Team Delta TUF Alliance 2x8GB DDR4 3200MHz CL16

SSD: Team MP33 1TB

PSU: MSI MPG A850GF

Case: Phanteks Eclipse P360A

Cooler: ID-Cooling SE-234 ARGB

OS: Windows 11 Pro

Pcpartpicker: https://pcpartpicker.com/list/wnxDfv
Displays: Samsung Odyssey G5 S32AG50 32" 1440p 165hz | AOC 27G2E 27" 1080p 144hz

Laptop: ROG Strix Scar III G531GU Intel i5-9300H GTX 1660Ti Mobile| OS: Windows 10 Home

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6 minutes ago, Dukesilver27- said:

Have you considered that the cables are the issue? Or the monitor's ports are busted. 

I have 2 monitors on adjustable monitor arms that gets moved on daily basis, I rotate them 180 degrees for desk and bed use, 1 connected with hdmi and 1 dp. They never got disconnected. 

Yes. The link is perfectly stable when there's no movement. I think it could be this: 

 

CPU: Ryzen 2600 GPU: RX 6800 RAM: ddr4 3000Mhz 4x8GB  MOBO: MSI B450-A PRO Display: 4k120hz with freesync premium.

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38 minutes ago, Andrewtst said:

Most DP got a clip where you need to pull down before can disconnected it and sometimes I find it hard to release it.

it disconnects without disengaging the clips.

CPU: Ryzen 2600 GPU: RX 6800 RAM: ddr4 3000Mhz 4x8GB  MOBO: MSI B450-A PRO Display: 4k120hz with freesync premium.

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1 hour ago, LOST TALE said:

it disconnects without disengaging the clips.

It never happen to me before in DP. It is very tided and won't simply loose out. Not happen to my home PC, my work PC.

For HDMI they don't have the clip but also won't loose out by simply nudges it. This also not happen to my home PC, home 2 laptop and also my work PC.

 

I currently still have 5 monitors in use (1 at home, 3 at office, 1 at home town) and also same it is tide and not happen loose out from my monitor part connection as well, either it is DP or HDMI.

PC: AMD Ryzen 9 5900X, Gigabyte GeForce RTX 4090 OC 24G, X570 AORUS Elite WIFI Motherboard, HyperX FURY 32GB DDR4-3200 RGB RAM, Creative Sound Blaster AE-9 Sound Card, Samsung 970 Evo Plus M.2 SATA 500GB, ADATA XPG SX8200 Pro M.2 SATA 2TB, Asus HyperX Fury RGB SSD 960GB, Seagate Barracuda 7200RPM 3.5 HDD 2TB, Cooler Master MASTERLIQUID ML240R ARGB, Cooler Master MASTERFAN MF120R ARGB, Cooler Master ELV8 Graphics Card Holder ARGB, Asus ROG Strix 1000G PSU, Lian Li LANCOOL II MESH RGB Case, Windows 11 Pro (22H2).


Laptop: Asus Vivobook "A Bathing Ape" - ASUS Vivobook S 15 OLED BAPE Edition: Intel i9-13900H, 16 GB RAM, 15.6" 2.8K 120hz OLED | Apple MacBook Pro 14" 2023: M2 Pro, 16 GB RAM, NVMe 512 GB | Asus VivoBook 15 OLED: Intel® Core™ i3-1125G4, Intel UHD, 8 GB RAM, Micron NVMe 512 GB | Illegear Z5 SKYLAKE: Intel Core i7-6700HQ, Nvidia Geforce GTX 970M, 16 GB RAM, ADATA SU800 M.2 SATA 512GB.

 

Monitor: Samsung Odyssey OLED G9 49" 5120x1440 240hz QD-OLED HDR, LG OLED Flex 42LX3QPSA 41.5" 3840x2160 bendable 120hz WOLED, AOC 24G2SP 24" 1920x1080 165hz SDR, LG UltraGear Gaming Monitor 34" 34GN850 3440x1440 144hz (160hz OC) NanoIPS HDR, LG Ultrawide Gaming Monitor 34" 34UC79G 2560x1080 144hz IPS SDR, LG 24MK600 24" 1920x1080 75hz Freesync IPS SDR, BenQ EW2440ZH 24" 1920x1080 75hz VA SDR.


Input Device: Asus ROG Azoth Wireless Mechanical KeyboardAsus ROG Chakram X Origin Wireless MouseLogitech G913 Lightspeed Wireless RGB Mechanical Gaming Keyboard, Logitech G502X Wireless Mouse, Logitech G903 Lightspeed HERO Wireless Gaming Mouse, Logitech Pro X, Logitech MX Keys, Logitech MX Master 3, XBOX Wireless Controller Covert Forces Edition, Corsair K70 RAPIDFIRE Mechanical Gaming Keyboard, Corsair Dark Core RGB Pro SE Wireless Gaming Mouse, Logitech MK850 Wireless Keyboard & Mouse Combos.


Entertainment: LG 55" C9 OLED HDR Smart UHD TV with AI ThinQ®, 65" Samsung AU7000 4K UHD Smart TV, SONOS Beam (Gen 2) Dolby Atmos Soundbar, SONOS Sub Mini, SONOS Era 100 x2, SONOS Era 300 Dolby Atmos, Logitech G560 2.1 USB & Bluetooth Speaker, Logitech Z625 2.1 THX Speaker, Edifier M1370BT 2.1 Bluetooth Speaker, LG SK9Y 5.1.2 channel Dolby Atmos, Hi-Res Audio SoundBar, Sony MDR-Z1R, Bang & Olufsen Beoplay EX, Sony WF-1000XM5, Sony WH-1000XM5, Sony WH-1000XM4, Apple AirPods Pro, Samsung Galaxy Buds2, Nvidia Shield TV Pro (2019 edition), Apple TV 4K (2017 & 2021 Edition), Chromecast with Google TV, Sony UBP-X700 UltraHD Blu-ray, Panasonic DMP-UB400 UltraHD Blu-ray.

 

Mobile & Smart Watch: Apple iPhone 15 Pro Max (Natural Titanium), Apple Watch Series 8 Stainless Steel with Milanese Loop (Graphite).

 

Others Gadgets: Asus SBW-06D2X-U Blu-ray RW Drive, 70 TB Ext. HDD, j5create JVCU100 USB HD Webcam with 360° rotation, ZTE UONU F620, Maxis Fibre WiFi 6 Router, Fantech MPR800 Soft Cloth RGB Gaming Mousepad, Fantech Headset Headphone Stand AC3001S RGB Lighting Base Tower, Infiniteracer RGB Gaming Chair

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1 hour ago, LOST TALE said:

it disconnects without disengaging the clips.

Either the clip is damaged, or the graphics card doesn';t have the subsequent latch in it's end.  Very odd tho, and I haven't have HDMI come out from nudges, even on laptops being moved around a desk.

 

I don't think you're fully expressing the movement to us. Nudges don't do this, you're moving shit around a lot.

 

Stop doing that.  Why are you touching cables anyway?

 

 

"Do what makes the experience better" - in regards to PCs and Life itself.

 

Onyx AMD Ryzen 7 7800x3d / MSI 6900xt Gaming X Trio / Gigabyte B650 AORUS Pro AX / G. Skill Flare X5 6000CL36 32GB / Samsung 980 1TB x3 / Super Flower Leadex V Platinum Pro 850 / EK-AIO 360 Basic / Fractal Design North XL (black mesh) / AOC AGON 35" 3440x1440 100Hz / Mackie CR5BT / Corsair Virtuoso SE / Cherry MX Board 3.0 / Logitech G502

 

7800X3D - PBO -30 all cores, 4.90GHz all core, 5.05GHz single core, 18286 C23 multi, 1779 C23 single

 

Emma : i9 9900K @5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200CL16 - 750 EVO 512GB + 2x 860 EVO 1TB (RAID0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - TP-Link AC1900 PCIe Wifi

 

Raven: AMD Ryzen 5 5600x3d - ASRock B550M Pro4 - G. Skill Ripjaws V 16GB 3200Mhz - XFX Radeon RX6650XT - Samsung 980 1TB + Crucial MX500 1TB - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Samsung 27" 1080p

 

Plex : AMD Ryzen 5 5600 - Gigabyte B550M AORUS Elite AX - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - Crucial P3 Plus 500GB + WD Red NAS 4TBx2 - TP-Link AC1200 PCIe Wifi - EVGA SuperNova 650 P2 - ASUS Prime AP201 - Spectre 24" 1080p

 

Steam Deck 512GB OLED

 

OnePlus: 

OnePlus 11 5G - 16GB RAM, 256GB NAND, Eternal Green

OnePlus Buds Pro 2 - Eternal Green

 

Other Tech:

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM 2400MHz, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 15.6" - i7 7700HQ, 16GB RAM 2400 MHz, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

- Ubiquiti Amplifi HD mesh wifi

 

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28 minutes ago, Dedayog said:

Either the clip is damaged, or the graphics card doesn';t have the subsequent latch in it's end.  Very odd tho, and I haven't have HDMI come out from nudges, even on laptops being moved around a desk.

 

I don't think you're fully expressing the movement to us. Nudges don't do this, you're moving shit around a lot.

 

Stop doing that.  Why are you touching cables anyway?

The cable doesn't come out at all. simply winging it or pulling its angle or tension ever so slightly can cause complete disconnect

CPU: Ryzen 2600 GPU: RX 6800 RAM: ddr4 3000Mhz 4x8GB  MOBO: MSI B450-A PRO Display: 4k120hz with freesync premium.

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2 hours ago, LOST TALE said:

The cable doesn't come out at all. simply winging it or pulling its angle or tension ever so slightly can cause complete disconnect

You've tried multiple cables?  One with an actual working clip?

 

Try moving the graphics card a little.  I had an issue where I couldn't plug a DP cable into it becauise it was nestled against the slot.  Maybe get the DP opening centered better so the cable can fully click in.

 

What GPU is it btw?

"Do what makes the experience better" - in regards to PCs and Life itself.

 

Onyx AMD Ryzen 7 7800x3d / MSI 6900xt Gaming X Trio / Gigabyte B650 AORUS Pro AX / G. Skill Flare X5 6000CL36 32GB / Samsung 980 1TB x3 / Super Flower Leadex V Platinum Pro 850 / EK-AIO 360 Basic / Fractal Design North XL (black mesh) / AOC AGON 35" 3440x1440 100Hz / Mackie CR5BT / Corsair Virtuoso SE / Cherry MX Board 3.0 / Logitech G502

 

7800X3D - PBO -30 all cores, 4.90GHz all core, 5.05GHz single core, 18286 C23 multi, 1779 C23 single

 

Emma : i9 9900K @5.1Ghz - Gigabyte AORUS 1080Ti - Gigabyte AORUS Z370 Gaming 5 - G. Skill Ripjaws V 32GB 3200CL16 - 750 EVO 512GB + 2x 860 EVO 1TB (RAID0) - EVGA SuperNova 650 P2 - Thermaltake Water 3.0 Ultimate 360mm - Fractal Design Define R6 - TP-Link AC1900 PCIe Wifi

 

Raven: AMD Ryzen 5 5600x3d - ASRock B550M Pro4 - G. Skill Ripjaws V 16GB 3200Mhz - XFX Radeon RX6650XT - Samsung 980 1TB + Crucial MX500 1TB - TP-Link AC600 USB Wifi - Gigabyte GP-P450B PSU -  Cooler Master MasterBox Q300L -  Samsung 27" 1080p

 

Plex : AMD Ryzen 5 5600 - Gigabyte B550M AORUS Elite AX - G. Skill Ripjaws V 16GB 2400Mhz - MSI 1050Ti 4GB - Crucial P3 Plus 500GB + WD Red NAS 4TBx2 - TP-Link AC1200 PCIe Wifi - EVGA SuperNova 650 P2 - ASUS Prime AP201 - Spectre 24" 1080p

 

Steam Deck 512GB OLED

 

OnePlus: 

OnePlus 11 5G - 16GB RAM, 256GB NAND, Eternal Green

OnePlus Buds Pro 2 - Eternal Green

 

Other Tech:

- 2021 Volvo S60 Recharge T8 Polestar Engineered - 415hp/495tq 2.0L 4cyl. turbocharged, supercharged and electrified.

Lenovo 720S Touch 15.6" - i7 7700HQ, 16GB RAM 2400MHz, 512GB NVMe SSD, 1050Ti, 4K touchscreen

MSI GF62 15.6" - i7 7700HQ, 16GB RAM 2400 MHz, 256GB NVMe SSD + 1TB 7200rpm HDD, 1050Ti

- Ubiquiti Amplifi HD mesh wifi

 

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35 minutes ago, LOST TALE said:

The cable doesn't come out at all. simply winging it or pulling its angle or tension ever so slightly can cause complete disconnect

Never happened to me. No disconnect issue as well.

PC: AMD Ryzen 9 5900X, Gigabyte GeForce RTX 4090 OC 24G, X570 AORUS Elite WIFI Motherboard, HyperX FURY 32GB DDR4-3200 RGB RAM, Creative Sound Blaster AE-9 Sound Card, Samsung 970 Evo Plus M.2 SATA 500GB, ADATA XPG SX8200 Pro M.2 SATA 2TB, Asus HyperX Fury RGB SSD 960GB, Seagate Barracuda 7200RPM 3.5 HDD 2TB, Cooler Master MASTERLIQUID ML240R ARGB, Cooler Master MASTERFAN MF120R ARGB, Cooler Master ELV8 Graphics Card Holder ARGB, Asus ROG Strix 1000G PSU, Lian Li LANCOOL II MESH RGB Case, Windows 11 Pro (22H2).


Laptop: Asus Vivobook "A Bathing Ape" - ASUS Vivobook S 15 OLED BAPE Edition: Intel i9-13900H, 16 GB RAM, 15.6" 2.8K 120hz OLED | Apple MacBook Pro 14" 2023: M2 Pro, 16 GB RAM, NVMe 512 GB | Asus VivoBook 15 OLED: Intel® Core™ i3-1125G4, Intel UHD, 8 GB RAM, Micron NVMe 512 GB | Illegear Z5 SKYLAKE: Intel Core i7-6700HQ, Nvidia Geforce GTX 970M, 16 GB RAM, ADATA SU800 M.2 SATA 512GB.

 

Monitor: Samsung Odyssey OLED G9 49" 5120x1440 240hz QD-OLED HDR, LG OLED Flex 42LX3QPSA 41.5" 3840x2160 bendable 120hz WOLED, AOC 24G2SP 24" 1920x1080 165hz SDR, LG UltraGear Gaming Monitor 34" 34GN850 3440x1440 144hz (160hz OC) NanoIPS HDR, LG Ultrawide Gaming Monitor 34" 34UC79G 2560x1080 144hz IPS SDR, LG 24MK600 24" 1920x1080 75hz Freesync IPS SDR, BenQ EW2440ZH 24" 1920x1080 75hz VA SDR.


Input Device: Asus ROG Azoth Wireless Mechanical KeyboardAsus ROG Chakram X Origin Wireless MouseLogitech G913 Lightspeed Wireless RGB Mechanical Gaming Keyboard, Logitech G502X Wireless Mouse, Logitech G903 Lightspeed HERO Wireless Gaming Mouse, Logitech Pro X, Logitech MX Keys, Logitech MX Master 3, XBOX Wireless Controller Covert Forces Edition, Corsair K70 RAPIDFIRE Mechanical Gaming Keyboard, Corsair Dark Core RGB Pro SE Wireless Gaming Mouse, Logitech MK850 Wireless Keyboard & Mouse Combos.


Entertainment: LG 55" C9 OLED HDR Smart UHD TV with AI ThinQ®, 65" Samsung AU7000 4K UHD Smart TV, SONOS Beam (Gen 2) Dolby Atmos Soundbar, SONOS Sub Mini, SONOS Era 100 x2, SONOS Era 300 Dolby Atmos, Logitech G560 2.1 USB & Bluetooth Speaker, Logitech Z625 2.1 THX Speaker, Edifier M1370BT 2.1 Bluetooth Speaker, LG SK9Y 5.1.2 channel Dolby Atmos, Hi-Res Audio SoundBar, Sony MDR-Z1R, Bang & Olufsen Beoplay EX, Sony WF-1000XM5, Sony WH-1000XM5, Sony WH-1000XM4, Apple AirPods Pro, Samsung Galaxy Buds2, Nvidia Shield TV Pro (2019 edition), Apple TV 4K (2017 & 2021 Edition), Chromecast with Google TV, Sony UBP-X700 UltraHD Blu-ray, Panasonic DMP-UB400 UltraHD Blu-ray.

 

Mobile & Smart Watch: Apple iPhone 15 Pro Max (Natural Titanium), Apple Watch Series 8 Stainless Steel with Milanese Loop (Graphite).

 

Others Gadgets: Asus SBW-06D2X-U Blu-ray RW Drive, 70 TB Ext. HDD, j5create JVCU100 USB HD Webcam with 360° rotation, ZTE UONU F620, Maxis Fibre WiFi 6 Router, Fantech MPR800 Soft Cloth RGB Gaming Mousepad, Fantech Headset Headphone Stand AC3001S RGB Lighting Base Tower, Infiniteracer RGB Gaming Chair

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5 hours ago, Dedayog said:

You've tried multiple cables?  One with an actual working clip?

 

Try moving the graphics card a little.  I had an issue where I couldn't plug a DP cable into it becauise it was nestled against the slot.  Maybe get the DP opening centered better so the cable can fully click in.

 

What GPU is it btw?

msi 56 vega air boost. had problems from the start with its dp ports

CPU: Ryzen 2600 GPU: RX 6800 RAM: ddr4 3000Mhz 4x8GB  MOBO: MSI B450-A PRO Display: 4k120hz with freesync premium.

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