Freezing/Stuttering while recording/streaming

[Senior Hames]

Hey Guys,  

Not sure where to begin. The issue that I am having is that with my 6900XT, I cannot stream or record game clips. I have another system with a 11700k/6700xt that gives me zero issues and another with a 5950x/3090 that is also issue free.

 

Hard to explain but in discord, I cannot stream my game in tarkov during a raid or any other game. I also can't record clips as the clips non stop stutter and freeze. I am at a loss. I will list the setup below and things that I have tried.  

 

it is PERFECT on my end while gaming. No stuttering or artifacting. Just in streaming and recording.
 

12900K  
MSI Gaming X Trio 6900XT  
ASrock Z690 Steel Legend D5  
DDR5 6400 CL32 32gb  
Sabrent Rocket 4.0 NVMe  
Evga 1200w PSU Platinum  
Hardloop with two radiators (360mm and 280mm)  
CPU and GPU both have a water block  
Windows 11 Pro   

Thermals are fine (GPU hits 55-65c under max load, CPU 75-85 at 5.3ghz)  
Tried E Cores enabled and disabled  
Tried with SAM ON and SAM OFF  
RAGE MODE ON and RAGE MODE OFF  
Bios Reset  
Reinstalled Windows 11  
Driver Rollback to WHQL drivers and the most recent onces as of last night  
Driver change to Pro Drivers Q2 2022  
Freesync On, FreeSync Off  
Overclocking the GPU, Unclocking the GPU  
Custom Bios on the GPU, Restoring the Factory bios on the GPU  
Limiting Frame rates and uncapping frame rates  
Changing resolutions from 4k, 1440p, 1080p, 720p  

 

I am out of ideas and I'm pulling my hair out. I can stream in discord at maybe 1-10fps with constant stutters under any load; making it nauseating to watch and I can't record a single clip in game without it being the choppiest thing ever.   

 

I have tried changing Overwolf Outplayed Encoding from using the GPU, iGPU, and the CPU. None change anything.   

 

However, the GPU works perfectly in game. I get a stable 144fps in 4k Ultra settings in Apex. Warzone, it is normally over 200FPS in 4k. In 1440p, it maxes out Apex's game engine at 299fps and does around 400fps in 1440p in warzone.   

 

Please help if you have ANY ideas. I spent 4 hours on this last night with no avail.

[Bombastinator]

So a bunch of questions:

-did the machine work ok before the new video card was added?

-The thing appears to be custom loop.  Is the fluid moving the way it should?  If it isn’t there could be a heat problem.  
-are you running anything in the background intentionally or not? 
-are you running a multiplayer game dependent on network behavior? 
-this outplayed thing is apparently a streaming app of some sort.  If you just uninstall it is there still a problem?


-

 

[jaslion]

To add on to what bombastinator said did you try uninstalling the drivers with DDU? Just regular uninstall/rollback often leaves broken things behind. Then try the latest verified whql driver or an older one.

[Senior Hames]

Yes, I used AMD Cleanup utility and DDU, every time. 

I tried both
"Driver Rollback to WHQL drivers and the most recent onces as of last night  
Driver change to Pro Drivers Q2 2022  "

 

-did the machine work ok before the new video card was added? - It has always done this

-The thing appears to be custom loop.  Is the fluid moving the way it should?  If it isn’t there could be a heat problem.  - Heat is a non issue. "Thermals are fine (GPU hits 55-65c under max load, CPU 75-85 at 5.3ghz)"
-are you running anything in the background intentionally or not? - I am not
-are you running a multiplayer game dependent on network behavior? I am on gigabit fiber with 7ms ping. Network is a non issue as this issue is exclusive to this PC only.
-this outplayed thing is apparently a streaming app of some sort.  If you just uninstall it is there still a problem? - Yes, it does it in discord before and after outplayed. I use this software on other machines (1/2 as powerful) with no issues. 

[Bombastinator]

51 minutes ago, Senior Hames said:

Yes, I used AMD Cleanup utility and DDU, every time. 

I tried both
"Driver Rollback to WHQL drivers and the most recent onces as of last night  
Driver change to Pro Drivers Q2 2022  "

 

-did the machine work ok before the new video card was added? - It has always done this

-The thing appears to be custom loop.  Is the fluid moving the way it should?  If it isn’t there could be a heat problem.  - Heat is a non issue. "Thermals are fine (GPU hits 55-65c under max load, CPU 75-85 at 5.3ghz)"
-are you running anything in the background intentionally or not? - I am not
-are you running a multiplayer game dependent on network behavior? I am on gigabit fiber with 7ms ping. Network is a non issue as this issue is exclusive to this PC only.
-this outplayed thing is apparently a streaming app of some sort.  If you just uninstall it is there still a problem? - Yes, it does it in discord before and after outplayed. I use this software on other machines (1/2 as powerful) with no issues. 

So not the gpu, not cpu or gpu heat, not a background app, not the streaming app, has been there since the beginning of the build. So it’s something in the way the machine is put together.  I would normally blame the case, but it’s on custom water so for everything but the motherboard that doesn’t matter.  Tempted to try and get some airflow on the motherboard to see if that fixes things.  The standard cheapass quicko testing method for that is open the case and point a window box fan at it.  Flood the zone. I don’t know how that case opens though.  I’ll leave that one hanging.  Any “wow that’s a lot of wind” solution will do it.  Just something free and fast.  Might do nothing. Temp delta is decent so the cpu and gpu are getting data and working hard.  Might want to check the event viewer to see if there’s anything there when th screen skips a beat.  That’s what I can think of off hand anyway.