PC Randomly Reboots

[CommanderWolfe]

So pretty much my pc will just randomly reboot even when im just browsing the internet, sometimes happens playing games. 

System Specs:

CPU: Ryzen 5 3600

CPU Cooler : Hyper 212 Evo Black RGB

RAM: 16gb Gskill Trident Z Rgb 3200mhz

Mobo: MSI MPG X570 Gaming Edge Wifi

GPU: XFX Raw 2 Ultra RX 5700XT

PSU: EVGA 750GT

Pretty sure all my drivers are up to date and my bios is recent

I attached the event file of the error

THX

 

evenr.evtx

[OddOod]

Does it BSOD or just go black?

 

[Quickstrike]

28 minutes ago, CommanderWolfe said:

So pretty much my pc will just randomly reboot even when im just browsing the internet, sometimes happens playing games. 

System Specs:

CPU: Ryzen 5 3600

CPU Cooler : Hyper 212 Evo Black RGB

RAM: 16gb Gskill Trident Z Rgb 3200mhz

Mobo: MSI MPG X570 Gaming Edge Wifi

GPU: XFX Raw 2 Ultra RX 5700XT

PSU: EVGA 750GT

Pretty sure all my drivers are up to date and my bios is recent

I attached the event file of the error

THX

 

evenr.evtx 68 kB · 5 downloads

Could be storage... You using an NVME drive per chance?

 

[CommanderWolfe]

13 minutes ago, Quickstrike said:

Could be storage... You using an NVME drive per chance?

 

Yeah im using a Samsung 970 Evo 500gb which has my windows installation and i also have a seagate barracuda 2tb

[CommanderWolfe]

23 minutes ago, OddOod said:

Does it BSOD or just go black?

 

Most of the time Itll switch off, sometimes BSOD, then the next time will go black

[OddOod]

My guess is PSU

[Quickstrike]

3 minutes ago, CommanderWolfe said:

Yeah im using a Samsung 970 Evo 500gb which has my windows installation and i also have a seagate barracuda 2tb

Could be your SSD is dying. Had that exact problem back in january
Does it reboot to BIOS?

[CommanderWolfe]

Just now, OddOod said:

My guess is PSU

The issue with that is that i already replaced my psu, originally had a corsair CX750m 

[CommanderWolfe]

Just now, Quickstrike said:

Could be your SSD is dying. Had that exact problem back in january
Does it reboot to BIOS?

It'll reboot back into the os

 

[Quickstrike]

4 minutes ago, CommanderWolfe said:

It'll reboot back into the os

 

What is happening when the computer hang/freezes/blue screens or reboot? Are you gaming, just doing casual stuff?
 

[CommanderWolfe]

Just now, Quickstrike said:

What is happening when the computer hang/freezes/blue screens or reboot? Are you gaming, just doing casual stuff?
 

Most of the time It happens when Im gaming for a bit, and then leave the game running while doing other things. Sometimes just does it while doing casual things

[Quickstrike]

Just now, CommanderWolfe said:

Most of the time It happens when Im gaming for a bit, and then leave the game running while doing other things. Sometimes just does it while doing casual things

Do you check your COU/GPU temps?
You made sure our fans are all working?

[CommanderWolfe]

2 minutes ago, Quickstrike said:

Do you check your COU/GPU temps?
You made sure our fans are all working?

Yeah my temps are pretty good, cpu never hits over 70c even while doing stress tests, gpu never over 75c during stress tests

My fans are all good, other than my chipset fan not spinning up at all, but i doubt that would cause an issue

[An0maly_76]

Try checking your RAM SKU / part # against the QVL list for your board and processor combination. I found out the hard way after partially disassembling a $2600 build twelve times in four months. In at least a handful of cases, it DOES make a difference.

Edited August 23, 2022 by An0maly_76
Revised, more info

[Quickstrike]

1 minute ago, An0maly_76 said:

Try checking your RAM SKU / part # against the QVL list for your board and processor combination. I found out the hard way after partially disassembling a $2600 build twelve times in four months. In at least a handful of cases, it DOES make a difference.

t'was my next suggestion

Make sure if you have 2 sticks that they are in the 2nd and 4th slot from your CPU

[CommanderWolfe]

11 minutes ago, An0maly_76 said:

Try checking your RAM SKU / part # against the QVL list for your board. I found out the hard way after partially disassembling a $2600 build twelve times in four months. In at least a handful of cases, it DOES make a difference.

 I went to microcenter after my old ram was giving me issues, and microcenter cleared this SKU for my mobo

[CommanderWolfe]

10 minutes ago, Quickstrike said:

t'was my next suggestion

Make sure if you have 2 sticks that they are in the 2nd and 4th slot from your CPU

yes they are.

[Quickstrike]

3 minutes ago, CommanderWolfe said:

yes they are.

I gotta head out for the rest of the day, won't be able to help for the rest of the day.

Next check if your system is more stable without DOCP.

if that also fails, reseat everything... and I mean everything.

Next on my list would be windows reinstall
Next would be to start swaping components

Good luck, i'm rooting for you.

 

[An0maly_76]

35 minutes ago, CommanderWolfe said:

 I went to microcenter after my old ram was giving me issues, and microcenter cleared this SKU for my mobo

Personally, I wouldn't put much stock in what a computer / parts store tells you, they just want to sell you something. Crucial said my RAM was compatible with my Asus board, but it wasn't QVL'd by Asus. Random blank screen at startup every 8-12 boots. The only thing I changed was the RAM, and the issue appears to be gone. Never would have occurred to me. But you're far better off referring to the manufacturer's QVL list than trusting what a pushy salesperson has to say.

Edited August 23, 2022 by An0maly_76
Revised, more info

[CommanderWolfe]

5 minutes ago, Quickstrike said:

I gotta head out for the rest of the day, won't be able to help for the rest of the day.

Next check if your system is more stable without DOCP.

if that also fails, reseat everything... and I mean everything.

Next on my list would be windows reinstall
Next would be to start swaping components

Good luck, i'm rooting for you.

 

ok thx!

[CommanderWolfe]

47 minutes ago, An0maly_76 said:

Personally, I wouldn't put much stock in what a computer / parts store tells you, they just want to sell you something. Crucial said my RAM was compatible with my Asus board, but it wasn't QVL'd by Asus. Random blank screen at startup every 8-12 boots. The only thing I changed was the RAM, and the issue appears to be gone. Never would have occurred to me. But you're far better off referring to the manufacturer's QVL list than trusting what a pushy salesperson has to say.

yeah true, I checked the qvl list. And my ram is listed as compatible by MSI.

[An0maly_76]

2 minutes ago, CommanderWolfe said:

yeah true, I checked the qvl list. And my ram is listed as compatible by MSI.

Check your XMP / DOCP settings, and also try disabling it to see if it helps or fixes. DOCP kept registering the replacement RAM I got at some screwy 20-20-20-43 timings or something like that, QVL called for the timings to be set at 16-18-18-36 (ironically, the same as the DIMMs it replaced). So I had to set the timings manually. You may have to do the same if DOCP profile isn't setting the correct timings.