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X570 Taichi giving error code D0

XenosTech
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As the title says a RMA board I got as part of a RMA process is giving me D0 not matter what CPU I use. I borrowed my buddy's system and my 3600, zotac gtx 970, and 16 gb 3200Mhz Corsair vengeance RGB Pro post on his board, so I know those are good, I've tried his 5600G in the board and it posted ONCE and went back to giving D0. For some reason the forums is not allowing me to upload the image of the standoff.

 

Things I've done so far:

Reseat RAM, CPU, GPU

Cleared CMOS

Several Bios flashes (different versions, board has bios flashback so it's relatively easy and okay to flash older versions)

Tried a different CPU with only successful POST

Tried 1 stick of ram in each slot, tried mixing his ram with mine. 

NADA

 

Edit: So ASRock has sent me a prepaid shipping label to send it back... Let's see how this goes

Edit #2: Shipping label was a bust, it was for FedEx ground shipping and they are not willing to send me an international one.... This is really pissing me off. Also I've attached the damage I saw on the board when I got it

 

Some background to this saga, bought an x570 taichi last year for my birthday in April and it sat unused for then until about September/October (was waiting on 5900x/5950x prices to drop), one day my cpu was reading 70-96c while streaming some netflix so I tore down the system to check that the pump in my aio didn't die and to repaste but just so happens my buddy brought over his system for me to update the bios and when I slapped on his stock cooler on to my system to just do a quick boot and grab the new bios, system wasn't powering on. Contacted ASRock and went through the RMA process and got back the RMA unit on Wednesday and first thing I saw as I was inspecting it was one of the screws that holds down the m.2 heatshield was loose and taking it off revealed the standoff with it's anchor was ripped from the board, sent a picture to ASRock support and haven't heard back from them as yet. I proceed to try to put my cpu on the board and my gtx 970 and powered it on and boom D0, take out on RAM stcik and trying it in different slots with the same error, flash the most recent bios on their website and still the same error, flash on a couple older ones and same error, ask my buddy to borrow his system and flashed on the bios version that added support for the 5600G and POSTed to bios, so I try the 3600 and gtx 970 again and nothing.

20220817_100523(1).thumb.jpg.a43d8f8145f67ac239838536d82d8723.jpg

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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Posted

Send it right back to they asses.

Leonidas Specs: Ryzen 7 5800X3D | AMD 6800 XT Midnight Black | MSI B550 Gaming Plus | Corsair Dominator CL16 3200 MHz  4x8 32GB | be quiet! Silent Base 802

Maximus Specs: Ryzen 7 3700x | AMD 6700 XT Power Color Fighter | Asrock B550M-Itx/AC | Corsair Vengeance CL 16 3200 MHz 2x8 16 GB | Fractal Ridge Case (HTPC)


 

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first things first try another GPU D0 is a memory or VGA card issue, 

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56 minutes ago, jaslion said:

Sounds likenit got damaged in shipping/during testing send it back

It's not a new board, too much dust on it for it to be new. Most likely one that came in for RMA as well

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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16 minutes ago, Sormicoft said:

first things first try another GPU D0 is a memory or VGA card issue, 

Doesn't post with or without a GPU or either ofthe two memory kits I have on hand. It posted once with my friend's 5600g and hasn't since that one time

 

1 hour ago, GreatnessRD said:

Send it right back to they asses.

I'm not spending money again to send back a faulty board that I shouldn't have received in the first place

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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38 minutes ago, XenosTech said:

It's not a new board, too much dust on it for it to be new. Most likely one that came in for RMA as well

Probs a sitting refurb. The taichis are high end low moving quantity stuff so not too surprising.

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33 minutes ago, jaslion said:

Probs a sitting refurb. The taichis are high end low moving quantity stuff so not too surprising.

It's quite annoying tbh, why send out a board in that condition if you weren't going to test and make sure it's working completely first. Thing could be damaged in other ways and it fried my cpu and they wouldn't replace it for sending out a faulty board.

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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Well a follow up on this. Safe to say ASRock is ripping me off.... They sent me a preapproved label to do FedEx ground shipping in the US and I can't use that to send the board back to them as I live in a different country.

They're not even really trying to help the situation at hand. I paid to send a faulty board back to them and they didn't even have the decency to send me back a working one. Welp guess I'll be no longer recommending them in the future as good at their boards might be

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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Forums finally lets me upload the pic of the m.2 stand off

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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Is there anyone at LMG that help me out with this? ASRock is really giving me a hard time and it really starting to get on my nerves sigh...

CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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Seems ASRock has ghosted me... Welp here's the email thread

@LinusTech @jakkuh_t @James

 

Spoiler

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CPU: Intel i7 7700K | GPU: ROG Strix GTX 1080Ti | PSU: Seasonic X-1250 (faulty) | Memory: Corsair Vengeance RGB 3200Mhz 16GB | OS Drive: Western Digital Black NVMe 250GB | Game Drive(s): Samsung 970 Evo 500GB, Hitachi 7K3000 3TB 3.5" | Motherboard: Gigabyte Z270x Gaming 7 | Case: Fractal Design Define S (No Window and modded front Panel) | Monitor(s): Dell S2716DG G-Sync 144Hz, Acer R240HY 60Hz (Dead) | Keyboard: G.SKILL RIPJAWS KM780R MX | Mouse: Steelseries Sensei 310 (Striked out parts are sold or dead, awaiting zen2 parts)

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