Windows black screen

[baderjabri]

When i turn on the computer everything seems to be fine but once I reach the windows login interface everything turns black. I tried restarting but it didn't work, the bios and windows repare show up but I couldn't do anything there, I tried to boot into safe mode, same problem.

 

I can view multiple things through shortcuts like the project panel

 

And I can open on screen keyboard through the accebility features

 

And the curser works though it is invisible, though it sometimes turns on.

 

Ive had a similar problem before and I fixed it by connecting a monitor to the laptop, but this time it wasn't, I even tried to use a magnet for the monitor to become the main screen but still no luck, is there anything else I could do?

[Bombastinator]

1 hour ago, baderjabri said:

When i turn on the computer everything seems to be fine but once I reach the windows login interface everything turns black. I tried restarting but it didn't work, the bios and windows repare show up but I couldn't do anything there, I tried to boot into safe mode, same problem.

 

I can view multiple things through shortcuts like the project panel

 

And I can open on screen keyboard through the accebility features

 

And the curser works though it is invisible, though it sometimes turns on.

 

Ive had a similar problem before and I fixed it by connecting a monitor to the laptop, but this time it wasn't, I even tried to use a magnet for the monitor to become the main screen but still no luck, is there anything else I could do?

That it happens late in the boot cycle means it’s likely a windows install issue.  Run repair and it may be just fixed.

[baderjabri]

11 hours ago, Bombastinator said:

That it happens late in the boot cycle means it’s likely a windows install issue.  Run repair and it may be just fixed.

I tried but unfortunately it didn't work.

 

And yes it is something wrong with windows because when I boot using my hardrive it works just fine

[Bombastinator]

4 minutes ago, baderjabri said:

I tried but unfortunately it didn't work.

 

And yes it is something wrong with windows because when I boot using my hardrive it works just fine

“Boot using your hard drive” doesn’t make sense to me.  What are you booting off of the other times?

[baderjabri]

19 minutes ago, Bombastinator said:

“Boot using your hard drive” doesn’t make sense to me.  What are you booting off of the other times?

I have both an SSD and a hardrive, both have windows

[Bombastinator]

5 hours ago, baderjabri said:

I have both an SSD and a hardrive, both have windows

So it sounds like the boot on the SSD is messed up if it isn’t just a clone of the one on the HDD and you’re attaching both at the same time boot order in bios might matter too

[baderjabri]

3 hours ago, Bombastinator said:

So it sounds like the boot on the SSD is messed up if it isn’t just a clone of the one on the HDD and you’re attaching both at the same time boot order in bios might matter too

No it's not a clone and I tried to switch the order, that's how I got into the hardrive, it is not like it is failing to boot on the SSD, technically it is booting but the screen stays black 

[Bombastinator]

2 hours ago, baderjabri said:

No it's not a clone and I tried to switch the order, that's how I got into the hardrive, it is not like it is failing to boot on the SSD, technically it is booting but the screen stays black 

Then that’s a gpu driver problem.  I got the impression it was working during boot up.  Iirc there’s a way to force basic video drivers but I’m not remembering it.  It’s associated with safe mode.  The bios uses basic video drivers which apparently work fine.  It’s the advanced ones that seem to be failing which leads me to suspect the driver itself.

[baderjabri]

15 hours ago, Bombastinator said:

Then that’s a gpu driver problem.  I got the impression it was working during boot up.  Iirc there’s a way to force basic video drivers but I’m not remembering it.  It’s associated with safe mode.  The bios uses basic video drivers which apparently work fine.  It’s the advanced ones that seem to be failing which leads me to suspect the driver itself.

I tried to boot into safe mode, still same problem. I think the problem occured because I shut the lid while hibernating, which messed it up, I mean this is not any cheap laptop I was surprised when this happened

[Bombastinator]

4 hours ago, baderjabri said:

I tried to boot into safe mode, still same problem. I think the problem occured because I shut the lid while hibernating, which messed it up, I mean this is not any cheap laptop I was surprised when this happened

If that is the case a restart should fix it.  I assume that has already been done though with no success. Restart or [option]+shutdown. I may not be remembering the correct key.  The one that forces a full actual shutdown instead of writing system state to a drive.