Elden Ring crashing in multiple ways

nightmarevoid · June 24, 2022

Hello everyone!

My sister bought Elden Ring a few days ago and we've had a really hard time getting it to run. I'll go through a quick history her problems and the list of troubleshooting steps we've taken. The ones in green have been solved.

Problems:

1. load to white screen then crash (caused by outdated hardware (a gtx 770))

2. game refuses to start from steam

3. opening cinematic glitches then crashes

4. game crashes a few seconds into gameplay

5. game became randomly unstable and crashes after 10 minutes of play

attempted solutions:

1. upgrade to RTX 3070ti (completely fresh install using DDU)

2. Update Motherboard Bios (Asus Prime B450 Plus) for EAC compatibility

3. move install directory to an SSD and verify files (was running on HDD)

4. run Elden Ring.exe and start_protected_game.exe (EAC) in administrator mode via compatibility menu

We are still having stability issues with the game. I was wondering if anyone else has had issues with this kind of stuff and might have a solution. I'm open to trying almost anything, but a clean install of windows might take some convincing. Anyways, thanks for taking a look!

PC Specs:

Ryzen 5 2600 hexacore
Asus Prime B450 Plus mobo

Samsung pro SSD (256 gigs)

Seagate 2TB HDD

Gigabyte RTX 3070ti

2x8 GB DDR4 3000MHz

EVGA Nova 750W PSU