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HELP!

Sambmatt249
By Sambmatt249
in Troubleshooting
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I've been troubleshooting my laptop for the past two weeks with absolutely no luck. The picture below happens occasionally and it freezes everything, I've had it where the display won't even come on, I've had my mouse dissappear. I have no clue. I've ruled out the possibility of the artifacts being only the fault of the screen as it has also made an appearance on a monitor I plugged in via HDMI. Please help with any suggestions.

 

Specs:

-Lenevo Ideapad 5 15ARE05

-Ryzen 4700u

-8gb ddr4 3200mhz

 

20220522_225943.jpg

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You say you have been trouble shooting for 2 months. What have u tried?

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Just now, Psykologe said:

You say you have been trouble shooting for 2 months. What have u tried?

I have checked the cable which all seem to be fine, I've stress tested the Cpu & Ram, & I've changed the storage method (sata to Nvme). I had plans to change out the monitor but I didn't have a spare one around. Also I forgot to add that the computer starts out fin and then turns into the picture.

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So I would try to search for updates (operating system, gpu drivers...).

 

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1 minute ago, Psykologe said:

So I would try to search for updates (operating system, gpu drivers...).

 

Ok. Searching now

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check event viewer when it happens might reveal something.

| If someones post is helpful or solves your problem please mark it as a solution 🙂 |

I am a human that makes mistakes! If I'm wrong please correct me and tell me where I made the mistake. I try my best to be helpful.

System Specs

<Ryzen 5 3600 3.5-4.2Ghz> <Noctua NH-U12S chromax.Black> <ZOTAC RTX 2070 SUPER 8GB> <16gb 3200Mhz Crucial CL16> <DarkFlash DLM21 Mesh> <650w Corsair RMx 2018 80+ Gold> <Samsung 970 EVO 500gb NVMe> <WD blue 500gb SSD> <MSI MAG b550m Mortar> <5 Noctua P12 case fans>

Peripherals

<Lepow Portable Monitor + AOC 144hz 1080p monitor> 

<Keymove Snowfox 61m>

<Razer Mini>

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19 minutes ago, Sambmatt249 said:

Please help with any suggestions.

That looks like failing video memory (and ergo because it's an AMD APU, failing main memory). 

Main System (Byarlant): Ryzen 7 5800X | Asus B550-Creator ProArt | EK 240mm Basic AIO | 16GB G.Skill DDR4 3200MT/s CAS-14 | XFX Speedster SWFT 210 RX 6600 | Samsung 990 PRO 2TB / Samsung 960 PRO 512GB / 4× Crucial MX500 2TB (RAID-0) | Corsair RM750X | Mellanox ConnectX-3 10G NIC | Inateck USB 3.0 Card | Hyte Y60 Case | Dell U3415W Monitor | Keychron K4 Brown (white backlight)

 

Laptop (Narrative): Lenovo Flex 5 81X20005US | Ryzen 5 4500U | 16GB RAM (soldered) | Vega 6 Graphics | SKHynix P31 1TB NVMe SSD | Intel AX200 Wifi (all-around awesome machine)

 

Proxmox Server (Veda): Ryzen 7 3800XT | AsRock Rack X470D4U | Corsair H80i v2 | 64GB Micron DDR4 ECC 3200MT/s | 4x 10TB WD Whites / 4x 14TB Seagate Exos / 2× Samsung PM963a 960GB SSD | Seasonic Prime Fanless 500W | Intel X540-T2 10G NIC | LSI 9207-8i HBA | Fractal Design Node 804 Case (side panels swapped to show off drives) | VMs: TrueNAS Scale; Ubuntu Server (PiHole/PiVPN/NGINX?); Windows 10 Pro; Ubuntu Server (Apache/MySQL)


Media Center/Video Capture (Jesta Cannon): Ryzen 5 1600X | ASRock B450M Pro4 R2.0 | Noctua NH-L12S | 16GB Crucial DDR4 3200MT/s CAS-22 | EVGA GTX750Ti SC | UMIS NVMe SSD 256GB / Seagate 1.5TB HDD | Corsair CX450M | Viewcast Osprey 260e Video Capture | Mellanox ConnectX-2 10G NIC | LG UH12NS30 BD-ROM | Silverstone Sugo SG-11 Case | Sony XR65A80K

 

Camera: Sony ɑ7II w/ Meike Grip | Sony SEL24240 | Samyang 35mm ƒ/2.8 | Sony SEL50F18F | Sony SEL2870 (kit lens) | PNY Elite Perfomance 512GB SDXC card

 

Network:

Spoiler 
                           ┌─────────────── Office/Rack ────────────────────────────────────────────────────────────────────────────┐
Google Fiber Webpass ────── UniFi Security Gateway ─── UniFi Switch 8-60W ─┬─ UniFi Switch Flex XG ═╦═ Veda (Proxmox Virtual Switch)
(500Mbps↑/500Mbps↓)                             UniFi CloudKey Gen2 (PoE) ─┴─ Veda (IPMI)           ╠═ Veda-NAS (HW Passthrough NIC)
╔═══════════════════════════════════════════════════════════════════════════════════════════════════╩═ Narrative (Asus USB 2.5G NIC)
║ ┌────── Closet ──────┐   ┌─────────────── Bedroom ──────────────────────────────────────────────────────┐
╚═ UniFi Switch Flex XG ═╤═ UniFi Switch Flex XG ═╦═ Byarlant
   (PoE)                 │                        ╠═ Narrative (Cable Matters USB-PD 2.5G Ethernet Dongle)
                         │                        ╚═ Jesta Cannon*
                         │ ┌─────────────── Media Center ──────────────────────────────────┐
Notes:                   └─ UniFi Switch 8 ─────────┬─ UniFi Access Point nanoHD (PoE)
═══ is Multi-Gigabit                                ├─ Sony Playstation 4 
─── is Gigabit                                      ├─ Pioneer VSX-S520
* = cable passed to Bedroom from Media Center       ├─ Sony XR65A80K (Google TV)
** = cable passed from Media Center to Bedroom      └─ Work Laptop** (Startech USB-PD Dock)

 

Retired/Other:

Spoiler

Laptop (Rozen-Zulu): Sony VAIO VPCF13WFX | Core i7-740QM | 8GB Patriot DDR3 | GT 425M | Samsung 850EVO 250GB SSD | Blu-ray Drive | Intel 7260 Wifi (lived a good life, retired with honor)

Testbed/Old Desktop (Kshatriya): Xeon X5470 @ 4.0GHz | ZALMAN CNPS9500 | Gigabyte EP45-UD3L | 8GB Nanya DDR2 400MHz | XFX HD6870 DD | OCZ Vertex 3 Max-IOPS 120GB | Corsair CX430M | HooToo USB 3.0 PCIe Card | Osprey 230 Video Capture | NZXT H230 Case

TrueNAS Server (La Vie en Rose): Xeon E3-1241v3 | Supermicro X10SLL-F | Corsair H60 | 32GB Micron DDR3L ECC 1600MHz | 1x Kingston 16GB SSD / Crucial MX500 500GB

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This usually happens with faulty memory. If it has 2 removable sticks try removing 1 of them

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The drivers seem to be up to date, I've checked event viewer and have been trying to take a picture but the laptop crashes soon after. Also isn't isn't APU memory the Ram in this case? I'm pretty sure the Ram isn't faulty though as it has been through a half hour on memory test 64 with no errors

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I cannot remove the memory as it has been soldered on

20220523_134503.jpg

20220523_134501.jpg

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