[solved] Are Ubisoft discussions censored? NO

GenuineJakob · March 23, 2022

EDIT: After 5 different admins replied, one of them was able to fix the issue.

Dear community, has anyone experience with Ubisoft's forum discussions.ubisoft.com?

We had two forum posts in the Just Dance Now section: a feature suggestion and a bug report.

I was eager to read the official reply, but it was moved to an inaccessible location before I could read it.

Access Denied. You seem to have stumbled upon a page that you do not have access to.

Both posts wholly vanished; the one I wrote isn't visible, even on my profile activity.

I asked why the topics weren't visible and why they had been removed.

Both posts consisted of constructive feedback and didn't break any rules or code of conduct.

A Ubisoft employee replied that he answered both posts and moved them; he posted direct links to both posts.

Then I pointed out that both links are not accessible, and I asked if a moderator set wrong permissions for this subsection.

I included that he could test if the section is accessible if he goes into inPrivate/Incognito mode.

A different Ubisoft employee, this time an administrator, replied that he could see the section in inPrivate mode after he logged in.

I replied that, of course, he could see the post after login; he is an admin and has permissions. This section should be visible without login, as every other area is this discussion forum.

This answer was very confusing; an admin should know about permissions and how his forum works.

There was no reply after that, except for a second user who confirmed that the section was not visible.

Today, I hoped that maybe a Ubisoft employee would have answered, and I went to the forum site. But unfortunately, now my topic is not visible, and if I use a direct link to it, it is not accessible anymore.

Later on, I also noticed that all other posts had vanished too.

You can still see a counter of topics and replies on the main page, but they are all gone if you navigate the sub-sections.

Finally, my question: Are these admins forced to hide these posts? Has anyone been around longer in the Ubisoft forums and can tell his experience? Is it worth opening another post complaining that every other post is not visible? Is something wrong with all of my devices and browsers; can you see the topics?

I can't imagine that two or more Ubisoft employees accidentally set the viewing permissions wrong after being told there is an issue.