Device Manager Full-System Freeze

[MrWarren]

So I've been struggling with some hardware concerns for a while now, been trying to troubleshoot stuff.

However I've hit a wall, my device manager refuses to work. It functions perfectly normal, until I request a hardware scan, at which point it instantly freezes my computer. No mouse movement, *assuming* no audio, no anything. Just dead.

Originally this began to happen back in December with my 6700 XT, because of this and due to bad performance, I return the GPU. I've done 3 Reformats struggling with my 6TB Drive, which finally got rectified. It's now in my attention that it wasn't entirely the GPU causing these conflicts.

Anyway, I've been searching for some troubleshooting advice, regarding the Device Manager freezing during a Hardware Scan Request, I've only found reports of the issue happening, and recommendations from 2017 stating to run some scans.
This is a fresh install since Yesterday, nothing major was installed. And no hardware was added or removed since the GPU and reformatting.

I've included an image of my device manager.

Spoiler

 

[bmx6454]

i would try removing all but the needed devices(internal and external) and see if the issue stops. if it does, i would then add them back one at a time until the issue starts again. might be able to find which device, if any, are causing the issue that way. might be an easier way, but that's what i would try.

[Raymoendow]

Hi @MrWarren, I've exactly the same issue. Do you have the solution by now? Could you share it with us?

 

I've found the solution to my problem. The problem was a faulty SSD. As soon as I'd physicly unplugged it, the scan didn't feeze the system anymore.

Edited July 7, 2023 by Raymoendow