New RAM causing crashes.

RichT · December 9, 2021

I have recently upgraded the RAM in my pc from. Samsung 1x 8GB 2666v DDR4 SODIMM. To Corsair Vengeance 2x 16GB 2666v DDR4 SODIMM.

This has caused my pc to blue screen I have double checked the motherboard MSI MS-B9181 specs and it should be okay with up to 32gb of RAM. I have removed the CMOS battery but this hasn't seemed to fix or help with the issue.

Help would be appreciated.

Thanks

Rich

Ubuntu is love · December 9, 2021

Do you have 32GB free on your boot drive? Did you do a bios update?

(if you update the BIOS, do it with the old stick just to be sure)

DarkDream787 · December 9, 2021

Have you checked the QVL for your motherboard? It may be able to handle that amount of RAM, but it also needs a compatible brand, or release of RAM as well. I would go look up the Qualified Vendors List for your board, and see if that is on it. If it's not on the list, it's most likely not compatible with it, or can give you issues. You will want to return it and get a compatible RAM for the board if it will not work after updating your BIOS.

Can you get it to show in the BIOS at all? Does the BIOS even see that RAM is installed? If it is on the QVL list, and you cannot get the board to see it while in the BIOS, a BIOS update to the most recent version should fix the compatibility with it. (Just put your old RAM back in, and flash/update the BIOS) If it doesn't fix the issue, you could try resetting the BIOS settings to defaults, and see if it will boot then. (You supposedly pulled the battery out so they should have been reset from that action, but I would flash/update the BIOS and then try it)

If it still will not boot after all of that, it's possible that increasing the RAM to 32GB and the amount of sticks to 2 instead of one made that RAM speed too much for the CPU to handle. Maybe try using only one of them, and see if even just one works. That or downclock the RAM to 2133 in the BIOS and see if that works.

RichT · December 10, 2021

Thanks Guys I went through your comments and after a few of those and a bit if trial and error I got there in the end. Now running stable and many times faster.