Blackscreen after changing ram

[Kaduuuuuu]

I changed my old ram 1x8gb stick for 2 higher frequency 8gb sticks and now when booting up I get a blackscreen no bios at all and when I removed the 2 new ones and put the old ram I still had a blackscreen.

I have a msi b250m bazooka motherboard the slots I’m supposed to use are DIMMA2 and DIMMB2 but when I got the pc from my local computer shop they installed the stick in the DIMMA1 slot and I never had an issue with my ram. After removing the old ram I tried putting the 2 new ram sticks in DIMMA1+DIMMB1 and DIMMA2+DIMMB2 , the both didn’t work, then I tried my old ram in DIMMA1 and DIMMB1 and it doesn’t work either just blackscreen no bios. 

 

[Mark Kaine]

This is the correct behavior afaik.  Reset CMOS and it should work. 

 

[Kaduuuuuu]

3 minutes ago, Mark Kaine said:

This is the correct behavior afaik.  Reset CMOS and it should work. 

 

Ok thanks I’ll try that right now, do you know where I should put the ram though DIMMA1+DIMMB1 like it came when I got my pc or DIMMA2+DIMMB2 like the motherboard says to do?

 

[iMxmo]

11 minutes ago, Kaduuuuuu said:

Ok thanks I’ll try that right now, do you know where I should put the ram though DIMMA1+DIMMB1 like it came when I got my pc or DIMMA2+DIMMB2 like the motherboard says to do?

 

DIMM slots A2 + B2 would be the optimal configuration.
For reference, what is the model name/number of this kit? (INB4 LPX)

[Kaduuuuuu]

4 minutes ago, iMxmo said:

DIMM slots A2 + B2 would be the optimal configuration.
For reference, what is the model name/number of this kit? (INB4 LPX)

Do you mean ram kit? If so the ram I bought are Crucial Ballistix 3200 MHz DDR4 8GB CL16.

[iMxmo]

Just now, Kaduuuuuu said:

Do you mean ram kit? If so the ram I bought are Crucial Ballistix 3200 MHz DDR4 8GB CL16.

Did you buy 2 of the 1x8GB Kits..? 

[Kaduuuuuu]

1 minute ago, iMxmo said:

Did you buy 2 of the 1x8GB Kits..? 

Yes 2x8GB

[iMxmo]

23 minutes ago, Kaduuuuuu said:

Ok thanks I’ll try that right now, do you know where I should put the ram though DIMMA1+DIMMB1 like it came when I got my pc or DIMMA2+DIMMB2 like the motherboard says to do?

 

Did the CMOS reset change anything?

[Kaduuuuuu]

2 minutes ago, iMxmo said:

Did the CMOS reset change anything?

I have just tried DIMM A2+B2 and it doesn’t work

[iMxmo]

3 minutes ago, Kaduuuuuu said:

I have just tried DIMM A2+B2 and it doesn’t work

Alright. Try clearing CMOS once again:

1.  Power off the system
2.  Hold the PWR Button for ~5 seconds
3.  Unplug PSU from wall outlet
4.  Remove the cell battery from your motherboard
5.  Wait a few minutes (2-3) 
6.  Re-install the CMOS battery
7.  Plug in power and boot

• Remove all memory sticks from system
• Clear DIMM slots of any debris/dust (Compressed air canister works well)
• Test with individual ram sticks. First the old 1x8, then each one of the Ballistix kit. 

[Kaduuuuuu]

26 minutes ago, iMxmo said:

Alright. Try clearing CMOS once again:

1.  Power off the system
2.  Hold the PWR Button for ~5 seconds
3.  Unplug PSU from wall outlet
4.  Remove the cell battery from your motherboard
5.  Wait a few minutes (2-3) 
6.  Re-install the CMOS battery
7.  Plug in power and boot

• Remove all memory sticks from system
• Clear DIMM slots of any debris/dust (Compressed air canister works well)
• Test with individual ram sticks. First the old 1x8, then each one of the Ballistix kit. 

I followed what you said, tried all 3 sticks individually and it still doesn’t work and the ez debug led still shows that the issue comes from the ram

[Kaduuuuuu]

11 hours ago, iMxmo said:

Alright. Try clearing CMOS once again:

1.  Power off the system
2.  Hold the PWR Button for ~5 seconds
3.  Unplug PSU from wall outlet
4.  Remove the cell battery from your motherboard
5.  Wait a few minutes (2-3) 
6.  Re-install the CMOS battery
7.  Plug in power and boot

• Remove all memory sticks from system
• Clear DIMM slots of any debris/dust (Compressed air canister works well)
• Test with individual ram sticks. First the old 1x8, then each one of the Ballistix kit. 

Ok I got it to work thanks for the help  

[iMxmo]

2 hours ago, Kaduuuuuu said:

Ok I got it to work thanks for the help  

Great. What did you do?

[Kaduuuuuu]

1 hour ago, iMxmo said:

Great. What did you do?

I cleaned the dust I forgot to do it the first time my pc was pretty dusty.