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NEED HELP!

BoesBoes
By BoesBoes
in Troubleshooting
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Posted

Hi,

 

I'm having issues with my pc.

Whenever I'm gaming for a longer period of time, my pc freezes. But not completely. 

 

When playing Valheim, all sound (in-game and Discord) cuts out, and after a few seconds the game freezes, but I can use alt+tab to open other windows. Those windows don't respond to anything I do, but I can see them. Task Manager does open, but I can't do anything in it, because it won't respond.

 

When playing Northgard, my pc does exactly the same, but the game stil moves. I can move over the map, I see the characters moving, but they are moving in place and the game doesn't progress any further. And, same as before, Task Manager doesn't do anything.

 

The only thing I can do to get out of it is to press the reset button on the pc. 

 

What I already tried:

- Installing fresh windows 10

- Updated all drivers 

- Ran a memory test (matched.exe)

- Ran the System File Checker (sfc /scannow)

 

Is anyone here familiar with the issue, and do they have a fix for it? It is really frustrating when I try to play online with friends, because I never can complete a full game.

 

BoesBoes

 

PC specs:

Ryzen 7 5800x

MSI GTX 1060 Armor OC 6GB

32GB Crucial Ballistix Rgb

Gigabyte X570 Aorus Elite

Samsung 970 Evo 1TB nvme

Arctic Liquid Freezer 280

Fractal Meshify 2

 

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Posted

What are your full system specs?

 

Have you monitored temperatures? Get HWinfo64.

BabyBlu.2 (Primary): 

  • CPU: AMD Ryzen 5 9600X
  • Motherboard: Asus ROG STRIX B650E-F
  • RAM: G.Skill Flare X5 64GB (2x32GB) DDR5-6000 CL30 @ 6400MHz 30-40-40-96
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2100MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 11 Pro

Roxanne (Wife Build):

  • CPU: AMD Ryzen 5 7600
  • Motherboard: Gigabyte B650I AORUS ULTRA
  • RAM: G.Skill Flare X5 32GB (2x16GB) DDR5-6000 @ 6000MHz 30-38-38-96
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Cooler Master MasterBox NR200
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair SF850L
  • Display: Dell Alienware AW3420DW GSync
  • Cooling: Arctic Liquid Freezer II 280mm
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 11 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 11 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • 2.5Gb NIC
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Posted
8 minutes ago, BoesBoes said:

CPU temps stay between 40 and 70 °C

And the GPU?

BabyBlu.2 (Primary): 

  • CPU: AMD Ryzen 5 9600X
  • Motherboard: Asus ROG STRIX B650E-F
  • RAM: G.Skill Flare X5 64GB (2x32GB) DDR5-6000 CL30 @ 6400MHz 30-40-40-96
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2100MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 11 Pro

Roxanne (Wife Build):

  • CPU: AMD Ryzen 5 7600
  • Motherboard: Gigabyte B650I AORUS ULTRA
  • RAM: G.Skill Flare X5 32GB (2x16GB) DDR5-6000 @ 6000MHz 30-38-38-96
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Cooler Master MasterBox NR200
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair SF850L
  • Display: Dell Alienware AW3420DW GSync
  • Cooling: Arctic Liquid Freezer II 280mm
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 11 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 11 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • 2.5Gb NIC
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Posted

Okay. In that case, try DDU.

BabyBlu.2 (Primary): 

  • CPU: AMD Ryzen 5 9600X
  • Motherboard: Asus ROG STRIX B650E-F
  • RAM: G.Skill Flare X5 64GB (2x32GB) DDR5-6000 CL30 @ 6400MHz 30-40-40-96
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2100MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 11 Pro

Roxanne (Wife Build):

  • CPU: AMD Ryzen 5 7600
  • Motherboard: Gigabyte B650I AORUS ULTRA
  • RAM: G.Skill Flare X5 32GB (2x16GB) DDR5-6000 @ 6000MHz 30-38-38-96
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Cooler Master MasterBox NR200
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair SF850L
  • Display: Dell Alienware AW3420DW GSync
  • Cooling: Arctic Liquid Freezer II 280mm
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 11 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 11 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • 2.5Gb NIC
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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