So.... Gigabyte customer service....

[TheRiktorMain]

I sent in my 3080 that would randomly black screen. I figured fine I'd probably get it back in like a month or 2 and it'd be fine because it was covered under warranty. Well if you are as worried as I am about sending off your 1800 dollar baby or however much you paid for that card.... Well...... You'd be checking the site for tracking. Too bad the site has been down for more than a week. Ggcs.gigabyte.com has had 502 error for a while and it seems like nobody is doing anything about it and the representatives don't have any internal tracking so when that goes down, I guess they know as much as we do. Just kinda wild that a tech company can't keep a website up. Anybody else's thoughts? Also really scary cause I sent it in and 2 days later they still didn't attest on their site that I sent it in. Just weird stuff all around.

[tkitch]

Well, after the new GN video, I suspect they're getting some phone calls. 

 

But sometimes websites go down for a while, and take more than a few hours to get back up, it's a thing, sadly.

[TheRiktorMain]

As a part of a team who runs a website. We generally don't leave until it's back up and we don't allow for single points of failure that would lead to this. Like I said though it's been over a week.

[Spotty]

Gigabyte has been hit by a ransomware attack which is why their website and some services have been down the past few days.