AMD Smart Access Memory - Network Error

[Basan]

Hi All,

 

First time posting here - looking for some help / advice as cant seem to find any solution to my problem.

 

I have an MSI A320M-A Pro Max motherboard, with a Ryzen 5 3600 and a Radeon RX 6700 XT GPU. I configured the BIOS for UEFI Enabled, Disabled CSM, Enabled Secure Boot and all works fine. When I try and enabled Above 4G Encoding to get AMD SAM working, the PC still boots into windows, but the onboard NIC crashes with error Code 10, saying the device is unable to start. I have tried uninstalling the drivers and installing the latest version from MSI website. All other drivers are up to date, as well as BIOS and GPU drivers, but nothing seems to get the NIC working.

 

OS: Windows 10 64-bit Version 21H1 (Tried this also on 1909, 20H1 and 20H2 but all the same outcome)

All Windows 10 Available updates installed

BIOS Version: 2.80

All System drivers up to date.

 

I contacted AlphaSync who I got the PC from and they said they were unable to help as they have not heard of this issue before.

Also contacted MSI and they said its probably a "limitation of AMD" which makes no sense to me.

 

Any suggestions?

 

Thanks

[DoctorNick]

Clear CMOS by removing battery for 5 mins. (turn off psu before) Set everything to default. Enable secure boot. Reboot -> Go to bios: Enable Above 4G. Enable Resizable BAR (not auto). Does it work?

[Freakwise]

32 minutes ago, Benji said:

Aren't 500 Series motherboards required for it? A320 isn't that.

Yep

 

Quote

Hardware

AMD 500 Series Motherboards

Select AMD Ryzen™ 3000 Series Processors8

AMD Ryzen™ 5000 Series Processors

AMD Radeon™ RX 6000 Series Graphics

 

[Basan]

Ah, that explains that then! Obviously didnt do enough looking to see what was compatible, just assumed since the 4G encoding was an option in BIOS to enable, and the Radeon Software was reporting that it needed to be turned on that it would work!

 

Cheers for the responses all!