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BSOD + Memtest86 Errors after adding in additional RAM

Go to solution Solved by SupaKomputa,

Memory stability usually fixable with bios update. it's clear that the there's a problem with handling all 4 slots.

Try adding voltage to the memory (using manual tuning), from 1.35v up to 1.45v and run the test again.

Ryzen systems don't like ram fully populated at high speed, try reducing the speed if it doesn't work.  

3200mhz is the official ram speed for ryzen 5800x, try that.

If you want to run it in 3600 you have to carefully tuning it like overclocking, increase / decrease the timings till you have it stable.

Hey guys! I tried to look around the internet for my issue and after some help and diagnostic, I am unable to come up with any solution for the current issue I have! Hopefully someone can help me here!

 

I just bought an additional 2x8GB Ram Kit (Teamgroup T-Force Delta RGB 3600mhz CL18) to add-on to my current PC but after doing so, my PC kept crashing with BSOD. I saw on couple other forums that it could likely due to the addition of the new RAMs. So, I ran Windows Memory Diagnostic which showed that there's hardware error in my PC and I thought it could be the 2 new RAM sticks I added. I also ran Memtest86 with all 4 RAM sticks in and it showed error (especially in Test 6).

 

So, I decided to diagnose each RAM stick individually using Memtest86 but after doing so, there are no error in any of the sticks. Thinking it could be an issue with the kit, I ran the 4 sticks in their matching pair (2 of my original one and 2 of the ones I bought recently) and no error once again! Thinking maybe something is just messing with me and I decided to run the test with the 4 RAM sticks and lord behold the error started popping out....

 

Can anyone give me any suggestion on how to solve this issue? I would really like to have 32gb of ram on my system and I thought I could save some money by just buying an additional 2x8GB stick of RAM of the same type and model since it has be a couple month since I built this PC.

 

Things that have been tried:
- Running windows Memory Diagnostic

- Running Memtest86 (Individually, in pairs and all 4)

- Turning on/off D.O.C.P

 

Specs of my PC:

 

CPU : Ryzen 7 5800x

AIO: Thermaltake H240 RGB

Motherboard: Asus B550 Prime Plus

GPU: Asus RTX 2060 OC

RAM: Teamgroup T-Force Delta RGB 3600mhz CL18 (Model TF3D416G3600HC18JDC01) [I bought the 2 additional RAM stick that is of exact same model]

SSD: Aorus Gen4 500GB

HDD: Toshiba 1TB

 

 

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1 minute ago, Radium_Angel said:

Could be a bad slot?

Update the BIOS, perhaps also turn down the speed of the RAM?

Not sure if it's a bad slot or not... any idea how to check it?

 

My BIOS is up to date (excluding the beta) and wouldn't turning down RAM speed below 3600mhz affect performance of ryzen cpu?

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23 minutes ago, noobyXD said:

Not sure if it's a bad slot or not... any idea how to check it?

 

My BIOS is up to date (excluding the beta) and wouldn't turning down RAM speed below 3600mhz affect performance of ryzen cpu?

RAM speeds will affect performance, but how much depends on the application. But if it were me, I"d rather a stable system, than a crashing one.

AS to testing the mobo, I do not know, I don't think there is a way other than by process of elimination.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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2 hours ago, Radium_Angel said:

RAM speeds will affect performance, but how much depends on the application. But if it were me, I"d rather a stable system, than a crashing one.

AS to testing the mobo, I do not know, I don't think there is a way other than by process of elimination.

Well, I tried it and nothing seem to work.... I don't think it's a case of bad stick of ram...? Maybe sth else is causing an error into my pc?

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I am not well versed on this aspect, but lowering voltage on the RAM and or clock speed I have read can help. If that doesn't do it, then it's a bad mobo.

Let me call in @SupaKomputa he knows more on RAM stuff than I do

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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Memory stability usually fixable with bios update. it's clear that the there's a problem with handling all 4 slots.

Try adding voltage to the memory (using manual tuning), from 1.35v up to 1.45v and run the test again.

Ryzen systems don't like ram fully populated at high speed, try reducing the speed if it doesn't work.  

3200mhz is the official ram speed for ryzen 5800x, try that.

If you want to run it in 3600 you have to carefully tuning it like overclocking, increase / decrease the timings till you have it stable.

Ryzen 5700g @ 4.4ghz all cores | Asrock B550M Steel Legend | 3060 | 2x 16gb Micron E 2666 @ 4200mhz cl16 | 500gb WD SN750 | 12 TB HDD | Deepcool Gammax 400 w/ 2 delta 4000rpm push pull | Antec Neo Eco Zen 500w

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55 minutes ago, SupaKomputa said:

Memory stability usually fixable with bios update. it's clear that the there's a problem with handling all 4 slots.

Try adding voltage to the memory (using manual tuning), from 1.35v up to 1.45v and run the test again.

Ryzen systems don't like ram fully populated at high speed, try reducing the speed if it doesn't work.  

3200mhz is the official ram speed for ryzen 5800x, try that.

If you want to run it in 3600 you have to carefully tuning it like overclocking, increase / decrease the timings till you have it stable.

Hey! Thanks for the help! Wanna check that increasing the voltage by 0.1v wouldn't hurt the RAM stick at all right? 

 

So far I managed to get 0 errors on test 6 of memtes86 when i clock it down to 3200mhz on my ram

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Default ram voltage is 1.2v adding +0.1v means you will get 1.3v, you can try that, but usually overclocking memory starts  up to 1.45v, so yeah it will survive.

 

12 minutes ago, noobyXD said:

So far I mamaged to get 0 errors on test 6 of memtes86 when i clock it down to 3200mhz on my ram

Well that solved it. I suggest you stay here.

If you want speed, unplug 2 dimms. 

Ryzen 5700g @ 4.4ghz all cores | Asrock B550M Steel Legend | 3060 | 2x 16gb Micron E 2666 @ 4200mhz cl16 | 500gb WD SN750 | 12 TB HDD | Deepcool Gammax 400 w/ 2 delta 4000rpm push pull | Antec Neo Eco Zen 500w

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1 hour ago, SupaKomputa said:

Default ram voltage is 1.2v adding +0.1v means you will get 1.3v, you can try that, but usually overclocking memory starts  up to 1.45v, so yeah it will survive.

 

Well that solved it. I suggest you stay here.

If you want speed, unplug 2 dimms. 

 

Think I might have just solve the issue... So my Ram voltage was set to auto which I assume it would supply ~1.2v since the T-Force Delta uses 1.2-1.4v and just increasing the clock speed cause some problem....

 

I underclocked it 1st to get it to run stable then I activate the DOCP profile again and more settings in the bios was changed to the profile of the RAM. Not sure why the 1st time I did it the only thing that changed was the difference in profile trigger and other settings are not affected. Now everything runs extremely stable and I can finally not worry too much about it anymore XD

 

Thanks a lot for your help!

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