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Occasional freezing and black screens

rei_2645

My PC has been locking up occasionally and the audio would stop. Sometimes, it would lose signal to my monitors and the audio would also stop. I've had this PC for over 3 years now but I started having this issue in the last 4 months. I never had this issue without the graphics card driver. 

 

PC Specs: 

MB: Gigabyte GA-AX370M-DS3H (BIOS version F24) 

CPU: AMD Ryzen 5 1600

RAM: Corsair Vengeance LPX 2x8 GB DDR4-2400 

GPU: MSI Radeon RX 580 4GB Armor OC

SSD: WD Blue 250 GB SATA SSD 

HDD: WD Blue 2 TB HDD 

PSU: EVGA 450 B1 

OS: Windows 10 64 bit 20H2 

Monitors: HP 25x connected via DisplayPort and LG MP59HT connected via HDMI

Keyboard: Corsair K55

Mouse: Corsair M65 Pro 

 

Software running when it freezes:

  • Google Chrome
  • Discord

Here's what I've tried so far:

  • Updating to latest graphics card drivers
  • DDU and reinstalling graphics card drivers
  • Installing graphics card driver only
  • Performing Windows Memory Diagnostic 
  • Using one monitor only
  • Cleaning my graphics card 

Here's what I have yet to do:

  • Performing Memtest86
  • Using a different PSU 
  • Reinstalling Windows 

PC specs

CPU: AMD Ryzen 5 1600

GPU: MSI Radeon RX 580 Armor 4GB OC

RAM: Team Group T-Force Delta 16GB DDR4-3200

Motherboard: Gigabyte GA-AX370M-DS3H

SSD: Crucial P5 1TB 

HDD: WD Blue 1TB, WD Blue 2TB

 

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22 minutes ago, silverhelmet61 said:

My PC has been locking up occasionally and the audio would stop. Sometimes, it would lose signal to my monitors and the audio would also stop. I've had this PC for over 3 years now but I started having this issue in the last 4 months. I never had this issue without the graphics card driver. 

 

PC Specs: 

MB: Gigabyte GA-AX370M-DS3H (BIOS version F24) 

CPU: AMD Ryzen 5 1600

RAM: Corsair Vengeance LPX 2x8 GB DDR4-2400 

GPU: MSI Radeon RX 580 4GB Armor OC

SSD: WD Blue 250 GB SATA SSD 

HDD: WD Blue 2 TB HDD 

PSU: EVGA 450 B1 

OS: Windows 10 64 bit 20H2 

Monitors: HP 25x connected via DisplayPort and LG MP59HT connected via HDMI

Keyboard: Corsair K55

Mouse: Corsair M65 Pro 

 

Software running when it freezes:

  • Google Chrome
  • Discord

Here's what I've tried so far:

  • Updating to latest graphics card drivers
  • DDU and reinstalling graphics card drivers
  • Installing graphics card driver only
  • Performing Windows Memory Diagnostic 
  • Using one monitor only
  • Cleaning my graphics card 

Here's what I have yet to do:

  • Performing Memtest86
  • Using a different PSU 
  • Reinstalling Windows 

Try reinstalling win10

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