Bluetooth sound quality issue

[Maverickfftytwo]

So the motherboard in my PC is a Gigabyte B550I AORUS PRO AX Mini ITX, and it has onboard wifi & BT. The headphones I have are Audio-Technica ATH-SR6BTBK. 

 

I know BT isn't the pinnacle of sound quality, and I'm not expecting it to be, but when I use my BT headphones with my PC the sound quality is garbage compared to when I connect them to my cell phone (LG V60) or tablet (Samsung S6 Lite). It's like I'm suddenly listening to music through a tin can and the speaker is 1000 miles away. If I play the music over my desktop speakers (Creative Pebble speakers) it sounds just fine, and if I plug the headphones into the speaker jack they sound just fine as well. Literally the only time the headphones sound bad is when they are connected to the PC via bluetooth. In all cases I'm listening to music from Spotify, but it's also the same difference if I watch a Youtube video or any kind of audio content at all.

 

I'm assuming there is some kind of setting in Windows that adjusts the sound quality via bluetooth, but I can't seem to find anything that has made a difference. If anybody could help me out with this I'd be really grateful. This my work PC so I'm at it 8+ hours a day and I can't always listen to music, podcasts, etc. over the speakers. If I'm only listening to Spotify I can get around the issue by pairing the headphones with my phone/tablet and controlling spotify from my desktop app, but for things like Youtube it isn't practical to play the video on screen and also listen via the phone/tablet while it also is displaying the video the entire time, it really should just work correctly with the PC.

[sub68]

Probably your BT on the MOBO has a junk BT chip.

normaly I would use those for BT keyboards and no audio.

[Contreramanjaro]

So, most bluetooth headphones have two modes: a low-latency mode for phone calls/chat, and a standard mode. Smartphones are pretty good about switching between these seamlessly as needed. Windows seems to have trouble with it more. You might just need to disable the hands free version in your sound controls.

[Quackers101]

3 minutes ago, Contreramanjaro said:

So, most bluetooth headphones have two modes: a low-latency mode for phone calls/chat, and a standard mode. Smartphones are pretty good about switching between these seamlessly as needed. Windows seems to have trouble with it more. You might just need to disable the hands free version in your sound controls.

Ah so that is what that is, thanks (not the one in the thread asking).

Somehow this is having trouble in multiple apps and not just windows. Hopefully it's easier to deal with now, or not.

[Maverickfftytwo]

8 minutes ago, Contreramanjaro said:

So, most bluetooth headphones have two modes: a low-latency mode for phone calls/chat, and a standard mode. Smartphones are pretty good about switching between these seamlessly as needed. Windows seems to have trouble with it more. You might just need to disable the hands free version in your sound controls.

That was it! Thank you very much!

 

I didn't even notice there was a headset or headphone option!

[Contreramanjaro]

1 minute ago, Quackers101 said:

Ah so that is what that is, thanks (not the one in the thread asking).

Somehow this is having trouble in multiple apps and not just windows. Hopefully it's easier to deal with now, or not.

I discovered it after some very frustrating trial and error. Windows handles it a little better than my work Mac OS computer. I had to sit in noise cancelled silence during a long meeting. No background music.

[Maverickfftytwo]

3 minutes ago, Contreramanjaro said:

I discovered it after some very frustrating trial and error. Windows handles it a little better than my work Mac OS computer. I had to sit in noise cancelled silence during a long meeting. No background music.

Hey, it just works