rx 580 GPU keeps crashing

[Fawful]

Hello folks, so all the way back in November of 2020, I built my first PC with the following specs:

GPU: Radeon rx 580 (8 GB)

CPU: Ryzen 5 3600

PSU: Seasonic Prime  PX-850

RAM: Ripjaws DDR4 3200 2x16 GB

MOBO: MSI MAG B550 Tomahawk

Storage: Western Digital 1 TB SSD

 

So ever since I built it, it's been running perfectly fine with hardly any issues. Though rare, there were some points where my GPU crashed. However, as of the past couple of weeks, my GPU has been crashing more frequently at random times. I'm not sure why this could be happening considering all of my parts are relatively new despite being used for only some months now. I have kept up to date with the latest drivers, I have even opened up my PC case to remount my GPU. After powering it back up, it was running fine but it eventually crashed again. I'm still keeping an eye out to see if it keeps happening, but as of now that's what it has been doing. I just want some feedback on this for now, since I don't really know where to go from here. I think it's starting to calm down since I also cleaned some dust off of it, but if I'm still worried there is something I'm missing here.

 

[BiotechBen]

When does it usually crash? Is it during certain games or completely at random?

[Fawful]

8 hours ago, BiotechBen said:

When does it usually crash? Is it during certain games or completely at random?

It happens randomly. Speaking of which, it just happened again.

[BiotechBen]

40 minutes ago, Fawful said:

It happens randomly. Speaking of which, it just happened again.

Which driver are you running? Would recommend opening Radeon control center to make sure you are up to date and to do some monitoring. Do you get a BSOD when it crashes? If so: what is the code it gives you?

[Fawful]

16 minutes ago, BiotechBen said:

Which driver are you running? Would recommend opening Radeon control center to make sure you are up to date and to do some monitoring. Do you get a BSOD when it crashes? If so: what is the code it gives you?

All of my drivers are up to date, and no it's not a BSOD. My screen goes black for a moment and I get a timeout error from my Radeon software. However, when it happens during my games, they crash.

[BiotechBen]

18 minutes ago, Fawful said:

All of my drivers are up to date, and no it's not a BSOD. My screen goes black for a moment and I get a timeout error from my Radeon software. However, when it happens during my games, they crash.

In the Radeon settings, do you have GPU recovery enabled?

[Fawful]

4 minutes ago, BiotechBen said:

In the Radeon settings, do you have GPU recovery enabled?

I'm not sure. Where exactly can I find that option in the Radeon settings?

[LOST TALE]

6 minutes ago, Fawful said:

All of my drivers are up to date, and no it's not a BSOD. My screen goes black for a moment and I get a timeout error from my Radeon software. However, when it happens during my games, they crash.

make sure you're on recommended drivers and not optional ones.

try doign a clean install with DDU. 

[Fawful]

2 minutes ago, LOST TALE said:

make sure you're on recommended drivers and not optional ones.

try doign a clean install with DDU. 

Where can I find that? Just on my GPU's site and download older drivers?

[BiotechBen]

7 minutes ago, Fawful said:

Where can I find that? Just on my GPU's site and download older drivers?

Select the one that has "windows certified driver"

[LOST TALE]

15 minutes ago, Fawful said:

Where can I find that? Just on my GPU's site and download older drivers?

In radeon settings where it shows drivers, you have an option to select recommended only.

[Fawful]

3 minutes ago, LOST TALE said:

In radeon settings where it shows drivers, you have an option to select recommended only.

Alright, made sure of that now. Still not sure where to go from here if it continues though.

[LOST TALE]

3 minutes ago, Fawful said:

Alright, made sure of that now. Still not sure where to go from here if it continues though.

That won't automatically switch to the recommended driver. You have to manually check that one yourself. It won't give you the most recent recommended to install if you ahve a more recent optional already isntalled.

 

1. Install recommended

2. if problem persists, do clean install with DDU (look it up)

[Fawful]

18 minutes ago, LOST TALE said:

That won't automatically switch to the recommended driver. You have to manually check that one yourself. It won't give you the most recent recommended to install if you ahve a more recent optional already isntalled.

 

1. Install recommended

2. if problem persists, do clean install with DDU (look it up)

I don't recall installing optional drivers, but if the issue persists I will definitely check out DDU.

[LOST TALE]

1 hour ago, Fawful said:

I don't recall installing optional drivers, but if the issue persists I will definitely check out DDU.

optional is the default if you have auto-update on.

[Fawful]

54 minutes ago, LOST TALE said:

optional is the default if you have auto-update on.

Oh, I don't have auto-update on. I only let it notify me of recommended updates and not optional ones, and I install it manually.

[Fawful]

22 hours ago, LOST TALE said:

optional is the default if you have auto-update on.

Well, its been 24 hours, and after trying all of these suggestions, my gpu has not crashed since. No idea if it really is over, but I'll keep watch again.