BlueScreen on ntoskrnl.exe+3f5e40

[Pashlyander]

Hello, My Pc is going through a tough times.

Almost once per 24 hours its crushing on Bluescreen, by checking with BlueScreenView app 

I see its crushing on : ntoskrnl.exe+3f5e40

Attaching the Dump file as well. Please need help, have no clue where its coming from 

041821-23812-01.dmp

[Radium_Angel]

Give me a minute, I'll dig into this and tell you whats going on.

[Radium_Angel]

Ok, I'm going to post some relevant details from the crash dump, and then my thoughts on how to fix after

____

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: fffff80615efb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
Arg4: 0000000000000000
 

BUGCHECK_CODE:  133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff80615efb320

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

 

PROCESS_NAME:  OUTLOOK.EXE

SYMBOL_NAME:  nt!KeAccumulateTicks+1c8c42

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.928

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1c8c42

FAILURE_BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {65350307-c3b9-f4b5-8829-4d27e9ff9b06}
_____

 

So Outlook crashed, because of DPC_WATCHDOG_VIOLATION (133) with a specific cause of DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

 

Those are the things you need to look into to fix.

 

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x133-dpc-watchdog-violation

I'd start by testing your RAM with MemTest86, and update all drivers.

 

 

[Pashlyander]

Maybe Simple uninstall to outlook can help me with that as well ? 

[Iain-IT-Consultant]

11 minutes ago, Pashlyander said:

Maybe Simple uninstall to outlook can help me with that as well ? 

Hi, 

 

What machine has this issue, is it a Lenovo?

 

one of my clients is having the very same issue, BSOD ntoskrnl.exe+3f5e40 as of Saturday.. 

 

we can only get in via Safe Mode.