Help

[ReDFoXCanCode]

My cousin has a dell OptiPlex 990 and the hdmi and usb ports stopped working i do not know how to fix this can someone help?

[ReDFoXCanCode]

i should add my My Display, my mouse and my keyboard are not working.

 

[Radium_Angel]

3 minutes ago, ReDFoXCanCode said:

My cousin has a dell OptiPlex 990 and the hdmi and usb ports stopped working i do not know how to fix this can someone help?

Could be corrupted drivers? We'd need more info here on how this happened

[ReDFoXCanCode]

2 minutes ago, Radium_Angel said:

Could be corrupted drivers? We'd need more info here on how this happened

Un pluged ram re pluged now won't work

 

[Radium_Angel]

Just now, ReDFoXCanCode said:

Un pluged ram re pluged now won't work

 

Why did you unplug the RAM from a laptop? 

[ReDFoXCanCode]

Just now, Radium_Angel said:

Why did you unplug the RAM from a laptop? 

pre built desktop

[Radium_Angel]

Just now, ReDFoXCanCode said:

pre built desktop

Right, brain fog, still, why did you do that? 

[ReDFoXCanCode]

5 minutes ago, Radium_Angel said:

Right, brain fog, still, why did you do that? 

i am not sure why it happened

 

[Radium_Angel]

1 minute ago, ReDFoXCanCode said:

i am not sure why it happened

 

Did you unplug the system before you pulled out the RAM? You might have shorted things.

[ReDFoXCanCode]

5 minutes ago, Radium_Angel said:

Did you unplug the system before you pulled out the RAM? You might have shorted things.

yes

[ReDFoXCanCode]

7 minutes ago, Radium_Angel said:

Did you unplug the system before you pulled out the RAM? You might have shorted things.

Fixed it thank you for trying to help