Windows 7 Black Screen with Cursor

[dcyoungjr]

I have a DELL Inspiron 17R-7720 but whenever I try to boot it up it won't show anything but the cursor. I've tried opening task manager with ctrl+shift+esc, but it won't work, i've tried doing sticky keys but it wouldn't work either. I don't know what's wrong with it and when I tried using repair tool it showed the screen fine, but it couldn't find anything wrong with the computer.

[emosun]

Boot the machine into safe mode and see if its just showing a secondary desktop

[dcyoungjr]

1 hour ago, emosun said:

Boot the machine into safe mode and see if its just showing a secondary desktop

It's still a black screen on safe mode, the only difference is the cursor appears bigger

[Bitter]

Do you have a second PC and spare USB stick? Make a bootable Ubuntu drive and see if that boots up to GUI fine, this can help rule out hardware failure. Once it's booted can you access the hard drive in the laptop and is it healthy in disk management? That can help diagnose a failing or failed hard drive.

[emosun]

And ctrl alt del doesnt open taskmanager?

 

You could just pull out the drive and save your data to another machine and reinstall windows