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Oculus Quest 2 Link/USB 3 Identification Issue

WumpusTheVrBoy
By WumpusTheVrBoy
in Troubleshooting
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Posted

Hey guys,

 

I have come to this forum before and you all helped me so I am not sure i am in the right place but worth a shot.

 

Ok so my problem here is my quest 2 when I connect it to link in the oculus app says it is usb 2 (as shown below)

Spoiler

image.png.ef28d0a8a96d75f11fac19be705c69e1.png

 

However this should not be happening as I have 4 usb 3 "SS" labeled ports on my MOBO and everything is up to date and usb 3 compatable.

 

The cable I have is a USB 3.2 Gen 1 Cable (5m length) and it is infact usb 3 however here is the weird thing......

 

 

When I connect the quest to the pc, it is shown in USB Device Viewer (from the windows SDK) as a USB 2.0 port (as shown below)

Spoiler

image.png.aa7f51e800b2454ed5a07eb3da7285fb.png

But when i use the exact same port and cable with my Huawei p20 phone, it shows the phone as connected under 1. a new port (even though it is plugged into the same USB port), and 2. connected with USB 3 (photo shown below)

Spoiler

image.png.658a27591bb63ea61c29b10dd85c6117.png

 

 

Something freaky software-wise is going on here and I dont quite know what it is but if you guys could help me out I would appreciate it dearly.

 

Thanks so much for your time,

Henry

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37 minutes ago, WumpusTheVrBoy said:

Thanks so much for your time,

Henry

That sounds to me like a bad cable.

 

USB 3.x hubs also implement a USB 2.0 hub (hence why there are 8 ports instead of 4 - one 3.x and one 2.0 per physical port). When you plug in the Oculus, it must not be happy about the 3.x connection and is falling back to 2.0.

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                       ┌─────────────── Office/Rack ───────────────────────────────────────────────┐
Google Fiber Webpass ── Cloud Gateway Max ══╦═ Pro XG 8 ══╦═ Flex 2.5-8 ══╦═ Doven Wolf
                      La Vie en Rose (DNS) ═╬═ Narrative  ╠═ Veda-NAS     ╠═ La Vie en Rose (vmbr)
                                Veda (DNS) ─┘             ╠═ Veda (vmbr)  ├─ Ptolemy (vmbr)
╔═════════════════════════════════════════════════════════╩═ Ptolemy-NAS  ├─ Veda (Mgmt)
║   ┌ Closet ┐      ┌───────── Bedroom ─────────┐                         └─ Veda (IPMI)
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     Bedroom ══╝│        ┌─────── Media Center ────────────────────────────┐
     Jack #2    └──────── Switch 8 ────────────┬─ nanoHD Access Point (PoE)
Notes:                                         ├─ Sony PlayStation 4 
─── is Gigabit / ═══ is Multi-Gigabit          ├─ Pioneer VSX-S520
* = cable passed from Bedroom to Media Center  └─ Sony XR65A80K (Google TV)
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53 minutes ago, AbydosOne said:

That sounds to me like a bad cable.

 

USB 3.x hubs also implement a USB 2.0 hub (hence why there are 8 ports instead of 4 - one 3.x and one 2.0 per physical port). When you plug in the Oculus, it must not be happy about the 3.x connection and is falling back to 2.0.

Thats not the case..... I have another USB C cable which is a data one, I plugged it into my quest 2 and my pc and got the exact same result and this cable is high quality and under 1m so defo not a resistance problem:
unknown.png

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Rebooted the quest yet?

F@H
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GPD Win 2

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