PC won't turn on

[GalaxticNova]

My friend build a gaming PC with the rest of us and he is having some issues...

Initially, it started up just fine. All fans and components worked

He went into his BIOS and changed the Ram frequency to match what his RAM is rated for (3200) after that it asked to restart

When he went to restart it, it didn't turn on. Half of the fans will work and his mouse and keyboard aren't appearing to get power. 

His DRAM light is also now on on the motherboard.

He's removed the CMOS, flashed the Motherboard and tried everything we can think of and have found online to do. 

He cannot access BIOS at all at this point. 

Any ideas to try to get this thing running??

Does he need a new motherboard or set of ram?

Ryzen 5 3600

MSI B550a Pro

EVGA 2060 Super

EVGA 650w Gold PSU

Corsair vengeance 8gb DDR4 3200  X2

 

 

[Hardwarethewolf]

Try taking out one ram stick

[SupaKomputa]

Unfortunately Ryzen 2600 can only run up to 3000mhz, i ran mine at that speed eventhough i had 3200mhz.

I can wiggle some settings to make 3200 work but it's unstable.

My suggestion is run it at 3000 or 2666. Save it for 3600 or better in the future.

[GalaxticNova]

1 minute ago, SupaKomputa said:

Unfortunately Ryzen 2600 can only run up to 3000mhz, i ran mine at that speed eventhough i had 3200mhz.

I can wiggle some settings to make 3200 work but it's unstable.

My suggestion is run it at 3000 or 2666. Save it for 3600 or better in the future.

I realize I mistyped-- it is a 3600, not 2600

[GalaxticNova]

12 minutes ago, HardwareWeb125 said:

Try taking out one ram stick

We did. 1 stick and tried each slot

[Middcore]

1 minute ago, SupaKomputa said:

Unfortunately Ryzen 2600 can only run up to 3000mhz, i ran mine at that speed eventhough i had 3200mhz.

 

Nah, I ran 3200mhz Crucial Ballistix (Micron E-die) just fine with a 2600. 

 

But anyway your advice isn't helping him right now when he can't even get the PC to boot. 

 

@GalaxticNovaDescribe what he did with the CMOS? Best practice for clearing it would be to remove the unplug the PC, remove the battery, and then wait several minutes before putting it back in. His motherboard also has jumpers labeled JBAT1 that can used to clear the CMOS, refer to page 38 of the board manual. 

[ImAlsoRan]

What ports are they in? Are they spaced out or close together? Are you using ports #1 and #3 or #2 and #4? Did he just change frequency or use an XMP profile (forgot what they were called on Ryzen)?

[SupaKomputa]

2 minutes ago, GalaxticNova said:

I realize I mistyped-- it is a 3600, not 2600

Yeah i shoul've known earlier because B550 cannot run 2600.

Well if it doesn't turn on, maybe you've bricked the motherboard.

You should not flash it when it's not working.

[GalaxticNova]

3 minutes ago, Middcore said:

 

Nah, I ran 3200mhz Crucial Ballistix (Micron E-die) just fine with a 2600. 

 

But anyway your advice isn't helping him right now when he can't even get the PC to boot. 

 

@GalaxticNovaDescribe what he did with the CMOS? Best practice for clearing it would be to remove the unplug the PC, remove the battery, and then wait several minutes before putting it back in. His motherboard also has jumpers labeled JBAT1 that can used to clear the CMOS, refer to page 38 of the board manual. 

He unplugged power and removed the battery and let sit for a good 30 minutes. He used the jumpers as well. 

[Quadro]

Remove the ram and see if you hear a beep. Someoetimes even just reseating all the components can work miracles.

[GalaxticNova]

1 minute ago, Quadro said:

Remove the ram and see if you hear a beep. Someoetimes even just reseating all the components can work miracles.

Do you mean starting the PC without the ram in it? He has removed and reseated the RAM several times now. 

[Quadro]

Yes start without the ram, if you hear a beep, the motherboard is good.

[Guest]

1 minute ago, Quadro said:

Remove the ram and see if you hear a beep. Someoetimes even just reseating all the components can work miracles.

This board does not come equipped with onboard diagnostics speaker.

 

But if the memory light is on, and the board no posts, he should get 3 beeps. 

 

The board should try XMP/OC settings by default 3 times. The forth time the board will post in safe mode. (Everyone skips this part and starts clearing cmos and shit, there's no need to do that.)

[GalaxticNova]

6 minutes ago, ShrimpBrime said:

This board does not come equipped with onboard diagnostics speaker.

 

But if the memory light is on, and the board no posts, he should get 3 beeps. 

 

The board should try XMP/OC settings by default 3 times. The forth time the board will post in safe mode. (Everyone skips this part and starts clearing cmos and shit, there's no need to do that.)

So turn it on and leave it on? It will attempt boots until it goes into safe mode?

 

[Guest]

Quote

 flashed the Motherboard and tried everything we can think of and have found online to do.

Important answer.

 

Did the motherboard actually flash successfully? (Yes or No. If you even slightly doubt yes, it's no)

[GalaxticNova]

1 minute ago, ShrimpBrime said:

Important answer.

 

Did the motherboard actually flash successfully? (Yes or No. If you even slightly doubt yes, it's no)

Considering he followed all the steps and even clicked the flash BIOS button on the back of the IO panel, we're certain we did. However, we cannot get the BIOS to boot so we don't have any sign it 100% did. I can't imagine it didn't flash though, 

[Guest]

1 minute ago, GalaxticNova said:

Considering he followed all the steps and even clicked the flash BIOS button on the back of the IO panel, we're certain we did. However, we cannot get the BIOS to boot so we don't have any sign it 100% did. I can't imagine it didn't flash though, 

Isn't there an LED that flashes indicating the steps of the bios flash? I think there is, But I don't hava an MSI board to confirm this.

 

Any how, I had a similar issue with one of my boards a month or so ago. 

 

Well not sure at this point, I'm late to the game helping. What I'd do knowing what little I've got in front of me...

 

A.

Set the board up normal config.

Post it, leave it run. If it restarts it's self, pray by the 4th time it posts.

 

B

If does not, you can try and force the restarts with cold posts.

Start the board. After the first cycle, hold power switch and shut it down.

Repeat the process 4 times, on the 4th time, leave it run. 

 

This procedure got my B450M-A up and running after hot swapping B-die 3600 sticks down graded to Vengence Hynix 3000 sticks. Took me at least a half hour to get it to post. Damn thing was beeping it's head off. lol. Always was 3 beeps until it finally posted. It's not the memory or the Cpu. It's the board being a bitch. That I'm certain of.

[GalaxticNova]

7 minutes ago, ShrimpBrime said:

Isn't there an LED that flashes indicating the steps of the bios flash? I think there is, But I don't hava an MSI board to confirm this.

 

Any how, I had a similar issue with one of my boards a month or so ago. 

 

Well not sure at this point, I'm late to the game helping. What I'd do knowing what little I've got in front of me...

 

A.

Set the board up normal config.

Post it, leave it run. If it restarts it's self, pray by the 4th time it posts.

 

B

If does not, you can try and force the restarts with cold posts.

Start the board. After the first cycle, hold power switch and shut it down.

Repeat the process 4 times, on the 4th time, leave it run. 

 

This procedure got my B450M-A up and running after hot swapping B-die 3600 sticks down graded to Vengence Hynix 3000 sticks. Took me at least a half hour to get it to post. Damn thing was beeping it's head off. lol. Always was 3 beeps until it finally posted. It's not the memory or the Cpu. It's the board being a bitch. That I'm certain of.

Does not have an LED indicator for that unfortunately. Will try these things...thanks

 

[GalaxticNova]

On 2/6/2021 at 11:33 PM, ImAlsoRan said:

What ports are they in? Are they spaced out or close together? Are you using ports #1 and #3 or #2 and #4? Did he just change frequency or use an XMP profile (forgot what they were called on Ryzen)?

Tried both slots 1 & 3 and 2 & 4. Changed ram settings to 3200 in overclock settings

[Ripred]

Plugged in?

[GalaxticNova]

UPDATE:

Still cannot get this PC running...

He has tried: flashing BIOS, Replaced motherboard battery, Replaced motherboard, replaced power supply, replaced ram, Attempted boot with M.2 removed. 

He PC will turn on, but no USBs work to power peripherals, including Monitor

Fans start to spin but have a hard time running like there is weak power. 

Cannot access BIOS because screen shows no signal.

The DRAM light is still on, but it is on with both motherboards using both sets of ram separately. 

 

Could it be his CPU??

 

Running out of hardware to troubleshoot...

[rowdyjosh02]

2 hours ago, GalaxticNova said:

UPDATE:

Still cannot get this PC running...

He has tried: flashing BIOS, Replaced motherboard battery, Replaced motherboard, replaced power supply, replaced ram, Attempted boot with M.2 removed. 

He PC will turn on, but no USBs work to power peripherals, including Monitor

Fans start to spin but have a hard time running like there is weak power. 

Cannot access BIOS because screen shows no signal.

The DRAM light is still on, but it is on with both motherboards using both sets of ram separately. 

 

Could it be his CPU??

 

Running out of hardware to troubleshoot...

Are you saying he has got all new components?