PC crashes when gaming, GPU issue?

[Marcus98]

Hi there!

For a while now I've had an issue with my PC that some games just crashes (What seems like randomly) after a while when I play them.

 

It differs a bit on how the crash goes, but the usual is a mix of:

The image just stops or freezes, sometimes I can still click on thing "underneath" the screen that's frozen. 

The game freezes all my display while sometimes it's just the main one.

Sound keeps playing when the screen is frozen. 
The game just goes alt+f4 and goes to desktop instantly. 

 

The games I can remember being affected constantly are:

Overwatch ( Gives error: Lost connection to rendering device)

Grounded

Sea of thieves

Dying light

 

Games I've had issues with or games that are just inconsistent with the crashes:

Cyberpunk 2077

Hades

Deep rock galactic

For the king

Warzone

 

Games that work without any issues:

League of legends

Heroes of the storm

Forager

No mans sky

 

What I've done:

Made a total reset of the PC and windows.

Updated BIOS, windows and GPU to latest drivers.

Ran remtest86 without any failures.

Remounted GPU in both PCI slots.

Removed all overclocking and running with BIOS default settings.

Ran benchmark tests (3DMark) without any issues.

 

I suspect it's an issue with the GPU and hope it's just a software problem.. Is there any good way to test if it's faulty in any way? I ran some tests in GPUIP without much of a problem, but I'm not all that familiar with the program so I might have missed something. 

 

Specs in linked pictures, if anything is missing let me know.. Screen is an ultrawide (pg348q) just on case it might be helpful  

 

 

 

[JamesTheFolf]

7 minutes ago, Marcus98 said:

Hi there!

For a while now I've had an issue with my PC that some games just crashes (What seems like randomly) after a while when I play them.

 

It differs a bit on how the crash goes, but the usual is a mix of:

The image just stops or freezes, sometimes I can still click on thing "underneath" the screen that's frozen. 

The game freezes all my display while sometimes it's just the main one.

Sound keeps playing when the screen is frozen. 
The game just goes alt+f4 and goes to desktop instantly. 

 

The games I can remember being affected constantly are:

Overwatch ( Gives error: Lost connection to rendering device)

Grounded

Sea of thieves

Dying light

 

Games I've had issues with or games that are just inconsistent with the crashes:

Cyberpunk 2077

Hades

Deep rock galactic

For the king

Warzone

 

Games that work without any issues:

League of legends

Heroes of the storm

Forager

No mans sky

 

What I've done:

Made a total reset of the PC and windows.

Updated BIOS, windows and GPU to latest drivers.

Ran remtest86 without any failures.

Remounted GPU in both PCI slots.

Removed all overclocking and running with BIOS default settings.

Ran benchmark tests (3DMark) without any issues.

 

I suspect it's an issue with the GPU and hope it's just a software problem.. Is there any good way to test if it's faulty in any way? I ran some tests in GPUIP without much of a problem, but I'm not all that familiar with the program so I might have missed something. 

 

Specs in linked pictures, if anything is missing let me know.. Screen is an ultrawide (pg348q) just on case it might be helpful  

 

 

 

What PSU do you have?

[Marcus98]

3 minutes ago, jrhaberland said:

What PSU do you have?

It's 650W

 

[JamesTheFolf]

1 minute ago, Marcus98 said:

It's 650W

 

I would try some different cables on your gpu tbh.

[RONOTHAN##]

If it can pass 3dmark and work in some games, the card itself should be fine. If you hadn't said you did a full reset, I'd say it was a driver issue and you should run DDU. Is the CPU overclocked at all, or any other component? Do you have any other systems to try the card in to see if it is just a problem with that particular system?

[Marcus98]

18 minutes ago, jrhaberland said:

I would try some different cables on your gpu tbh.

You think it might be an issue with the power? Don't the PC just die or reboot if it's power related? 

[JamesTheFolf]

Just now, Marcus98 said:

You think it might be an issue with the power? Don't the PC just die or reboot if it's power related? 

Well I was kinda thinking that the card isn't getting enough power, so it just freezes But idk, it seem like a power spike related thing tbh

[Marcus98]

2 minutes ago, RONOTHAN## said:

If it can pass 3dmark and work in some games, the card itself should be fine. If you hadn't said you did a full reset, I'd say it was a driver issue and you should run DDU. Is the CPU overclocked at all, or any other component? Do you have any other systems to try the card in to see if it is just a problem with that particular system?

I had the cpu overclocked before, ram is set back to 3000mhz as it didn't make any difference if I put it lower... Otherwise everything is at normal clocks. Unfortunately I have no other system or gpu to use for testing   

[Marcus98]

3 minutes ago, jrhaberland said:

Well I was kinda thinking that the card isn't getting enough power, so it just freezes But idk, it seem like a power spike related thing tbh

Need to look into that, It's a modular psu so shouldn't be much of an hassle to try some new cables I hope... 

[RONOTHAN##]

Just now, Marcus98 said:

I had the cpu overclocked before, ram is set back to 3000mhz as it didn't make any difference if I put it lower... Otherwise everything is at normal clocks. Unfortunately I have no other system or gpu to use for testing   

Still run something like AIDA64 or Prime95, since it is technically possible that maybe your CPU is going bad. It is more possible that the power isn't clean enough going to the GPU causing it to have some instability, but might as well check both.

[JamesTheFolf]

2 minutes ago, Marcus98 said:

Need to look into that, It's a modular psu so shouldn't be much of an hassle to try some new cables I hope... 

Well I don't think the cables are a problem, but I'd try some different plugs on the PSU its self using the same cables.