"Random" Crashes while gaming

[Thijsvu]

Hey, Thanks for stopping by!

 

Last Saturday (30 Januari 2021) i was playing some Horizon Zero Dawn (Installed on 2x8TB HDD Microsoft Raid 0).and during a mission my PC shut down (instantly) and rebooted.

after loading the game back up and continuing from the checkpoint, reaching the same spot my PC shut down again and rebooted.

on the 3rd reboot i turned off all other programs and software and tried again. same problem same spot.

 - I looked at the logs; Kernel Power Event 41. I also noticed it happened a lot at weird times. i never noticed reboots prior. -

So i did a Steam integrity check on the game. same problem same spot.

Moved the game to a 120GB SSD (i have a hot swap bay) and another Steam integrity check. now i could continue. problem solved; right?

 

No...

 

1 februari I was Playing FrostPunk.

At a given time, i get the same problem.

Load the game back up, start from my last savepoint and a bit later it crashes around the same time (ingame day)

It was late (the 2 crashes at 01:20 and 02:05) so i decided to go to bed

 

 

Yesterday (2 Februari) i was Playing FrostPunk Again.

at 21:51 My PC did the same. no warning. just poof and reboot.

then changed the outlets. moved the PC cable directly into the wallsocket and take down the 5.2GHz overclock back to "AUTO" (4.7 GHz)

then started FrustPunk again and at the same point in the game, the PC crashed again.

I was done... after the reboot, i put my 3D printer to work (Artillery SideWinder X1 v4 connected over USB with Repetier-Host) and watched some netflix.

Fell asleep at some point and this morning my PC was still doing fine.

 

I did a NVIDIA Driver Update from 460.89  to 461.40. but i haven't played after the update was complete yet (as I didn't want to risk rebooting and stopping the 3D printer halfway through).

I had no issues running Cinebench R23 for 60 minutes.

 

( I am going to play now, so ill edit when I found more Issues or solves)

 

 

My PC and it's specs are kept up-to-date on Builds.GG; https://builds.gg/builds/msi-ultimate-17152

A screenshot from Windows Logs and DxDiag are attatched.

DxDiag.txt

[Thijsvu]

 

Runing CineBench and Furmark doesn't seem to bother my PC either. Temps are good (70 to 80 °C. Room is 21°C)

[Thijsvu]

About 30 minutes in; PC crashed again.

Finished my story quest, started a new one. just started on day 2 when it happened.

 

I still see no connection to the crashes.

[Mark Kaine]

5 minutes ago, Thijsvu said:

About 30 minutes in; PC crashed again.

Finished my story quest, started a new one. just started on day 2 when it happened.

 

I still see no connection to the crashes.

It's likely psu... that's also why it's in similar spots... which means similar loads... 

 

it doesn't even matter what gpu or cpu you have (though it's probably caused by gpu which can draw a lot of power momentarily, more so than cpus, I suppose) 

 

 

I'm just saying, this sounds a lot like psu. kernel power 41 basically means system did not get enough power, and therfore automatically shuts down on windows operating systems. 

 

 

[Thijsvu]

1 minute ago, Mark Kaine said:

It's likely psu... that's also why it's in similar spots... which means similar loads... 

 

it doesn't even matter what gpu or cpu you have (though it's probably caused by gpu which can draw a lot of power momentarily, more so than cpus, I suppose) 

 

 

I'm just saying, this sounds a lot like psu. kernel power 41 basically means system did not get enough power, and therfore automatically shuts down on windows operating systems. 

 

 

Hey, Yeah that's what i thought.

but why does it do this in these games, but not during benchmarks or other games?

I mean; Running Cinebench + Furmark at the same time (CPU & GPU at 100%) should draw more power then the weak needs of Frostpunk

[Mark Kaine]

6 minutes ago, Thijsvu said:

but why does it do this in these games, but not during benchmarks or other games?

I mean; Running Cinebench + Furmark at the same time (CPU & GPU at 100%) should draw more power then the weak needs of Frostpunk

because games ≠ benchmarks, they have different loads, also for example fumark is trash, any modern GPU is programmed to not boost fully when running it as self protection because of how many gpus have been fried by fumark... it's a completely useless test, and cinebench isn't much better, this program makes sense for overclockers to compare scores but it's not a realistic load either. 

 

Yea, idk either if it's the psu, but it's still very likely (next suspect would be motherboard then) 

 

Also just because the requirements are low doesn't mean a game can't run much higher loads on better hardware... these things are strange, but also typical. 

 

you can also run memtest86 to check your ram (must run at least for 8 hours straight) 

 

And I recommend to use Firestrike for a realistic load test - but not really, I'd rather exchange the PSU first to avoid damaging the system. 

 

After you ran memtest86, I think that shouldn't be too stressful and it's possible you actually have faulty ram, so check that first. 

[Thijsvu]

36 minutes ago, Mark Kaine said:

because games ≠ benchmarks, they have different loads, also for example fumark is trash, any modern GPU is programmed to not boost fully when running it as self protection because of how many gpus have been fried by fumark... it's a completely useless test, and cinebench isn't much better, this program makes sense for overclockers to compare scores but it's not a realistic load either. 

 

Yea, idk either if it's the psu, but it's still very likely (next suspect would be motherboard then) 

 

Also just because the requirements are low doesn't mean a game can't run much higher loads on better hardware... these things are strange, but also typical. 

 

you can also run memtest86 to check your ram (must run at least for 8 hours straight) 

 

And I recommend to use Firestrike for a realistic load test - but not really, I'd rather exchange the PSU first to avoid damaging the system. 

 

After you ran memtest86, I think that shouldn't be too stressful and it's possible you actually have faulty ram, so check that first. 

I'll do the MEMTEST overnight, I'll show the results when i have them

 

As for the PSU, I also played a lot of League of Legends with friends without having issues.

the only diffrence i can think of, is that i have a bunch of games on a NVME SSD, including league; where i had no issues with.

While Frostpunk and Horizon were installed (moved them to other SSD's) on a RAID 0.

This is also for the benchmarks, they are installed on a 2.5" SSD.

[Thijsvu]

Hmm,

So after moving Frostpunk to an SSD i had no problems playing the game.

Is RAID 0 so bad for games? or maybe  it is indeed the PSU can't handle the load of the drives that when it's loading something in the background it takes too much power? i have no clue. it's really stupid...

[Mark Kaine]

29 minutes ago, Thijsvu said:

Hmm,

So after moving Frostpunk to an SSD i had no problems playing the game.

Is RAID 0 so bad for games? or maybe  it is indeed the PSU can't handle the load of the drives that when it's loading something in the background it takes too much power? i have no clue. it's really stupid...

oh ok, I mean then it's probably the hard drive... I'm not sure if RAID plays a roll but a faulty hard drive can make a lot of weird issues, and again if it's at the same spots it's probably also on the same sectors, most likely. 

I mean easiest way to test is either remove that drive completely or just don't play games on it, although a defective hard-drive *can* make the whole system unstable, hence I'd remove it for testing purposes at least. 

 

Also no, a hard drive doesn't draw a lot of power so that shouldn't have to do anything with it. 

[Thijsvu]

On 2/3/2021 at 5:31 PM, Mark Kaine said:

oh ok, I mean then it's probably the hard drive... I'm not sure if RAID plays a roll but a faulty hard drive can make a lot of weird issues, and again if it's at the same spots it's probably also on the same sectors, most likely. 

I mean easiest way to test is either remove that drive completely or just don't play games on it, although a defective hard-drive *can* make the whole system unstable, hence I'd remove it for testing purposes at least. 

 

Also no, a hard drive doesn't draw a lot of power so that shouldn't have to do anything with it. 

I mean.. they are new drives. and HD Tune doesn't show any bad sectors.