Cannot change resolution on dedicated graphics

[CrunchyShadow]

Good evening forums,

 

I have a problem with my Dell Latitude E5470. It has a i7-6600U (2C 4T), and it has a R7 M360 inside. Not the most powerful laptop, but I am just trying to play Valorant on 720p.

 

The performance sucked but I realized it was running on the integrated graphics. So I disabled the integrated GPU and switched to the integrated AMD card. Problem is, I cannot change the brightness or the resolution in Windows settings. I downloaded the Radeon software and even installed the proper display drivers from the dell website. Yet still, my problem is still there...

 

One thing that might be contributing to the problem is that when I am on the AMD graphics, and I go to the advanced display settings I get some unavailable values, I will attach a picture.

Any ideas? Thanks guys

[Skiiwee29]

looks like you dont have the AMD drivers installed since its only running on the Microsoft Basic Display Driver. 

[CrunchyShadow]

Just now, Skiiwee29 said:

looks like you dont have the AMD drivers installed since its only running on the Microsoft Basic Display Driver. 

Yeah that's what it looks like, but man, I swear I installed them!

[Electronics Wizardy]

You need tht intel igpu enabled with drivers installed. iT has the gpu switching tech, so the dgpu can only be used through the igpu, so the igpu must be enabled.

[CrunchyShadow]

17 hours ago, Electronics Wizardy said:

You need tht intel igpu enabled with drivers installed. iT has the gpu switching tech, so the dgpu can only be used through the igpu, so the igpu must be enabled.

Wow, this is great information. Did not know that! I will try tonight thanks :)