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Hard drive/windows files

AOSTEYY
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can someone help me, I think my windows files are messing up somehow?, Minecraft win 10 edition doesn't open, my windows start icon doesn't work, I'm getting dev errors while opening cod, i suspect windows files on my hard drive are messing up because it was dev error 6036 (i think) and I searched it up and it said hard drive fail files or their corrupt. 

 

Thanks!

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2 minutes ago, Electronics Wizardy said:

try running sfc /scannow

 

What does crystl disk info say?

 

Id try a reinstall

i've thought of a re install but will i keep my games, and how do I get the product key again? or do i have to buy it again?

Ill find out what the sfc/scannow says

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9 minutes ago, Electronics Wizardy said:

try running sfc /scannow

 

What does crystl disk info say?

 

Id try a reinstall

is says 

 

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

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16 minutes ago, AOSTEYY said:

can someone help me, I think my windows files are messing up somehow?, Minecraft win 10 edition doesn't open, my windows start icon doesn't work, I'm getting dev errors while opening cod, i suspect windows files on my hard drive are messing up because it was dev error 6036 (i think) and I searched it up and it said hard drive fail files or their corrupt. 

 

Thanks!

If you get a flash drive all setup as if you were doing a fresh Windows installation (using the media creation tool from Microsoft, https://www.microsoft.com/en-us/software-download/windows10), if you plug that into your system while it is shut off, and then turn it on, it should run the windows installer, and in there, there is the option to repair any corrupt Windows files. It may not do the trick but it wont hurt to try

EDIT: It wouldn't be reinstalling Windows, it would just work with what's on the HDD already and fix anything that doesn't seem right

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2 minutes ago, Mattata said:

If you get a flash drive all setup as if you were doing a fresh Windows installation (using the media creation tool from Microsoft, https://www.microsoft.com/en-us/software-download/windows10), if you plug that into your system while it is shut off, and then turn it on, it should run the windows installer, and in there, there is the option to repair any corrupt Windows files. It may not do the trick but it wont hurt to try

EDIT: It wouldn't be reinstalling Windows, it would just work with what's on the HDD already and fix anything that doesn't seem right

ok ill try that

 

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16 minutes ago, Mattata said:

If you get a flash drive all setup as if you were doing a fresh Windows installation (using the media creation tool from Microsoft, https://www.microsoft.com/en-us/software-download/windows10), if you plug that into your system while it is shut off, and then turn it on, it should run the windows installer, and in there, there is the option to repair any corrupt Windows files. It may not do the trick but it wont hurt to try

EDIT: It wouldn't be reinstalling Windows, it would just work with what's on the HDD already and fix anything that doesn't seem right

It didnt fix my files, do you know how i could find my product key so i can do a re install

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12 minutes ago, AOSTEYY said:

It didnt fix my files, do you know how i could find my product key so i can do a re install

If you are on your desktop, hold down the windows key and press the pause/break key. your serial key is on the bottom of the window that opens

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1 minute ago, AOSTEYY said:

im trying to put it in to change the key and its not working it says its not my key?

 

youll have to deactivate it from your current installation, theres some commands you put in cmd to disconnect it. google will be your friend in this case

 

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2 minutes ago, AOSTEYY said:

ok

 

looks like this is the command: slmgr.vbs /upk. Put that in cmd and it should open the licence for reuse. I do believe that you can reinstall windows without it wiping your personal files using the windows installer

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16 minutes ago, Mattata said:

looks like this is the command: slmgr.vbs /upk. Put that in cmd and it should open the licence for reuse. I do believe that you can reinstall windows without it wiping your personal files using the windows installer

I’m going to try a few things before I do that stuff, would SFC/scan now then DISM /online /cleanup-image /restorehealth work?

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1 minute ago, AOSTEYY said:

I’m going to try a few things before I do that stuff, would SFC/scan now then DISM /online /cleanup-image /restorehealth work?

worth a shot, although those are more for just cleaning up miscellaneous files and less for fixing a corrupt OS install

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