dsl connection

[Grave]

http://imgur.com/SuXOYML

http://imgur.com/7op5aQP

here are new pictures i connected the wires but i don't know if i did it right? maybe it should be white in b and colored in a (as you can see on the picture) or the other way i don't know... everything is connected now but it still doesn't work...

I was wondering what that text was. The other 3 pictures were too blurry. This is entirely my brain but it only makes sense for the white wires to be in B since they aren't colored (meaning not the primary line).

Like I said before, polarity shouldn't be important but if you haven't done the above (all white lines into their B counterparts), switch them around.

Sounds stupid kind of but you're positive you cut open the right cable in the wall? I don't know which is for what, just wanted to ask you if you knew whether or not you did.

Reply whenever, I'll try to find more information for ya.

[Grave]

im now going to put all the white wires in the b's and the colered ones in the a's

I believe this is how it was intended. Fingers crossed it works this time .

[leaveAcomment_J]

i placed everythig like i said but it's still not working but on the orange port there is no A and B but there are 2 E's so i switched them around to and it's still not working...

[leaveAcomment_J]

btw : phone is working but digital tv and internet aren't

[Grave]

btw : phone is working but digital tv and internet aren't

Did you recieve any extra equipment besides the wall jack/modem or whatever, such as a phone line filter?

If you have a filter (basically a dongle thing that you plug into the wall and then your phone line into that, which'll go into the modem like I said in my prev posts), use it and try this:

Unplug the orange and black lines. Check your phone and internet again if you properly connected your modem, pc and phone together.

[ross06187]

I sort of understand whats going on here.

 

Are the picture of you telephone socket in your house or do you have wired Ethernet?  Do you have a cupboard or room where the modem goes.  (basically that thing in your hand can you plug a phone into it o a computer cable)

[Grave]

I sort of understand whats going on here.

 

Are the picture of you telephone socket in your house or do you have wired Ethernet?  Do you have a cupboard or room where the modem goes.  (basically that thing in your hand can you plug a phone into it o a computer cable)

Please help. It's like the blind leading the blind here.. I hope I'm not wasting your time @leaveAcomment_J.

[leaveAcomment_J]

do you mean this plug? http://imgur.com/Jfny8PW @Grave

[Grave]

do you mean this plug? http://imgur.com/Jfny8PW @Grave

Sorry, no. I meant the colored wires. Remove them from the inserts with the screws.

That's about the best I can do to help for now. Just try only having either the blue/green in or the black/orange. Everything I read stated that you only need the wires that connect to the socket or whatever (can't see the other side of the wall jack in your pics). So one of those two should be all you need to get your DSL and phone to work (if I'm right), but you also mentioned digital TV, which I am not sure about at all. In any case, you can only go wrong so many times with different configurations before it works unless something else is wrong with the setup. If all else fails, just keep swapping them around logically.

Do you have a toll-free 1-800 or similar service number for your ISP that you're getting the DSL from? If none of the above works, I'd have to suggest asking them which color wires should be where or in at all. I just got up a few hours ago but I really couldn't find anymore information, so this is all I've got.

Hopefully someone else on the forums ends up stepping in, I'm lost since I'm not right there with you and know pretty much zilch about this wall jack.