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Comcast: Inconsistent Speeds

Michael McAllister
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For about two weeks or so, I've been getting inconsistent speed test results.  A couple of days ago, my Internet was down for a few hours so I don't know if it has anything to do with that.  I pay for 50/10 Mbps service and over the few years that I've had Comcast, I've been pretty lucky in that the service is generally pretty reliable.

In between the hours of 6-9 p.m. (or later), I can run about ten consecutive speed tests with very different results.  I've checked the Comcast forums and this seems to be a running theme.  Is anyone else having similar issues?

My PC specifications are in my profile.

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For about two weeks or so, I've been getting inconsistent speed test results.  A couple of days ago, my Internet was down for a few hours so I don't know if it has anything to do with that.  I pay for 50/10 Mbps service and over the few years that I've had Comcast, I've been pretty lucky in that the service is generally pretty reliable.

In between the hours of 6-9 p.m. (or later), I can run about ten consecutive speed tests with very different results.  I've checked the Comcast forums and this seems to be a running theme.  Is anyone else having similar issues?

Comcast speeds can be inconsistent, but it also matters where you are.

To be honest Comcast isn't showing me the quality i am paying for their crappy service.

Does the Comcast in your area cap your data yet? 

I destroy my enemies when I make them my friends.

~Abraham Lincoln

In times when we are on the brink of destruction, war, and loosing ourselves, let's remember a basic fundamental element of love, forgiveness, and understanding; God bless!

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Comcast is one of those companies that cares more about money than their customers service

They will be going down the hole in a few years, if they don't improve their business. 

 

They are very mad at Netflix, Youtube, and streamtv like Twitch, because they are racking up the big bucks, and making cable obsolete. 

In the end Comcast wont be the giant it is soon.

I destroy my enemies when I make them my friends.

~Abraham Lincoln

In times when we are on the brink of destruction, war, and loosing ourselves, let's remember a basic fundamental element of love, forgiveness, and understanding; God bless!

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Comcast speeds can be inconsistent, but it also matters where you are.

To be honest Comcast isn't showing me the quality i am paying for their crappy service.

Does the Comcast in your area cap your data yet? 

 

My data is still uncapped.

My PC specifications are in my profile.

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My data is still uncapped.

luckyyyyyyyyyyyyyyyyyyyyyyy

 

I have a 300 GB cap.

I destroy my enemies when I make them my friends.

~Abraham Lincoln

In times when we are on the brink of destruction, war, and loosing ourselves, let's remember a basic fundamental element of love, forgiveness, and understanding; God bless!

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Not all ISPs are bad news, if you're lucky enough to be in an area with a small local one then you usually have good experiences.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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My ISP has amazing customer service and when I wasn't getting the speeds I was paying for, within 30 minutes they boosted my signal so that I would

 

Who is your ISP?

My PC specifications are in my profile.

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Not all ISPs are bad news, if you're lucky enough to be in an area with a small local one then you usually have good experiences.

 

Utah... Do you have Google Fiber?  :)

My PC specifications are in my profile.

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Utah... Do you have Google Fiber?  :)

Yes i do. And it is amazing. But before Google bought the network it was owned by the city and the ISP that ran over the fiber (Veracity) did pretty nice job of doing it. Never had any problems really.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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Yes i do. And it is amazing. But before Google bought the network it was owned by the city and the ISP that ran over the fiber (Veracity) did pretty nice job of doing it. Never had any problems really.

 

Do you actually get gigabit speeds or is it 800-ish Mbps or so?  Some of the speed tests I've seen never actually reached full gigabit speeds.

My PC specifications are in my profile.

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Do you actually get gigabit speeds or is it 800-ish Mbps or so?  Some of the speed tests I've seen never actually reached full gigabit speeds.

Check the link in my sig, with overhead and everything else in ethernet you can expect to see around 930-940 tops.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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Check the link in my sig, with overhead and everything else in ethernet you can expect to see around 930-940 tops.

 

Did you get the TV bundled to waive the installation fee or just the Internet?

My PC specifications are in my profile.

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I did get the TV bundled, my fiance wanted it and the nexus 7. In Provo the installation is only 30$ but it isn't waived by TV installation.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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I did get the TV bundled, my fiance wanted it and the nexus 7. In Provo the installation is only 30$ but it isn't waived by TV installation.

 

They must have changed their fees then.  I read the installation fee in Kansas is $300 if you just want Internet which is waived if you get television service as well.  It's a great deal either way.  $70 per month for both TV and Internet is awesome compared to anywhere else.  I would get the television with it for Game of Thrones alone.

My PC specifications are in my profile.

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They must have changed their fees then.  I read the installation fee in Kansas is $300 if you just want Internet which is waived if you get television service as well.  It's a great deal either way.  $70 per month for both TV and Internet is awesome compared to anywhere else.  I would get the television with it for Game of Thrones alone.

It's just different in Provo, i assume because there's a lot of existing fiber here already and to install at my house all they had to do was switch the fiber OTN. They didn't have to pull new fiber in from the street or anything like that, which they have to do in Kansas.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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It's just different in Provo, i assume because there's a lot of existing fiber here already and to install at my house all they had to do was switch the fiber OTN. They didn't have to pull new fiber in from the street or anything like that, which they have to do in Kansas.

 

If I could, I would move just for Google Fiber.

My PC specifications are in my profile.

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If I could, I would move just for Google Fiber.

Funny story, i was already living in the area, just in a different city, once i heard about Google coming in last April i started looking for a new place. It was really nice timing because my contract for that apartment was just about to run out anyways. So i moved into a house that already had the fiber installed, because i assumed they would cover existing customers first, turns out i assumed correct. I was one of the first to be installed in early November.

CPU: i7 3770k @ 4.8Ghz Motherboard: Sabertooth Z77 RAM: 16GB Corsair Vengeance GPU: GTX 780 Case: Corsair 540 Air Storage: 2x Intel 520 SSD Raid 0 PSU: Corsair AX850 Display(s): 1x 27" Samsung Monitor 3x 24" Asus Monitors Cooling: Swifttech H220 Keyboard: Logitech 710+ Mouse: Logitech G500 Headphones: Sennheiser HD 558 --- Internet: http://linustechtips.com/main/uploads/gallery/album_1107/gallery_12431_1107_23677.png My Setup:  http://linustechtips.com/main/gallery/image/7922-1-rkcf7io/ -- NAS: 3x WD Red 3TB Drives (RAIDZ-1), 5x 750gb Seagate ES HDD(RAIDZ-1), 120gb SSD for caching, OS: FreeNAS --  Server 1: Xeon E3 1275v2, 32GB of RAM, OS: ESXi 5.5 -- Server 2: Xeon E3 1220v2, 32GB of RAM, OS: ESXi 5.5

 

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Funny story, i was already living in the area, just in a different city, once i heard about Google coming in last April i started looking for a new place. It was really nice timing because my contract for that apartment was just about to run out anyways. So i moved into a house that already had the fiber installed, because i assumed they would cover existing customers first, turns out i assumed correct. I was one of the first to be installed in early November.

 

So jelly.  :D

My PC specifications are in my profile.

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