Verizon Wireless Latency Problem

[Tika]

Hello. I have have recently purchased a Pixel 4a 5G and suffering very odd latency spikes and packet loss. Previously I was using a Moto Z3 for tethering but wanted an upgrade. The overall connection speed feels faster but gaming is almost impossible as I suffer weird ping spikes and almost complete connection loss. I have come here to see if anyone might know a solution. I can try on another computer as I recently updated this one to see if that is the issue. This problem is noticeable in : Battlefield 4/5, Discord Calls and Streams, Twitch live streams, Minecraft, and basically all other games I have that use online. 
Here is a pingplotter graph connecting to google over ipv4.

 

[Falcon1986]

1 hour ago, Tika said:

I have have recently purchased a Pixel 4a 5G and suffering very odd latency spikes and packet loss.

So you're tethered to your Pixel 4a 5G and using cellular data to get an internet connection on your PC?

 

Are you connected to a cellular 5G signal or something else?

 

If to cellular data, I wouldn't be surprised. The amount of latency will increase depending on how many other users are simultaneously accessing the tower.

[Tika]

17 minutes ago, Falcon1986 said:

So you're tethered to your Pixel 4a 5G and using cellular data to get an internet connection on your PC?

 

Are you connected to a cellular 5G signal or something else?

 

If to cellular data, I wouldn't be surprised. The amount of latency will increase depending on how many other users are simultaneously accessing the tower.

I am connected over 4G cellular and I have completely unlimited hotspot data. The amount of people on the network shouldn't have changed as I live in (put simply) the middle of nowhere. The only two variables that have changed to my knowledge is I have upgraded my phone and I have updated windows.

 

Edit : Yes I am tethered over USB to my PC, the specs of which are in my signature.

[Tika]

Anyone?

[Tika]

Update : I am not able to test on another computer at the moment.

[Tika]

Update : I switched the SIM card into my old phone and it is suffering rubberbanding and latency spikes as well. I guess the next step is to reinstall windows...

[cole0622]

4 hours ago, Tika said:

Update : I switched the SIM card into my old phone and it is suffering rubberbanding and latency spikes as well. I guess the next step is to reinstall windows...

how good is your signal?

[Tika]

On 12/11/2020 at 8:53 PM, cole0622 said:

how good is your signal?

1 bar but this hasn't been a problem for the 6 months that i have used it this way. I tried using my switch for gaming and it also suffered the latency problem and im soon going to try a different sim to see if that's the problem.

[cole0622]

On 12/12/2020 at 10:36 PM, Tika said:

1 bar but this hasn't been a problem for the 6 months that i have used it this way. I tried using my switch for gaming and it also suffered the latency problem and im soon going to try a different sim to see if that's the problem.

The sim just gives your phone the info needed to assess the tower and allow you to use carrier services, it doesn't change speed. It could be new interference causing the problem. I would find an app to tell you signal strength like "network cell info lite" and anything less than -118dBm is probably going to cause issues.

[Tika]

17 hours ago, cole0622 said:

The sim just gives your phone the info needed to assess the tower and allow you to use carrier services, it doesn't change speed. It could be new interference causing the problem. I would find an app to tell you signal strength like "network cell info lite" and anything less than -118dBm is probably going to cause issues.

Got a new sim just in case and no use. Cell info lite gives me around -110dBm. Like I said this was not a problem before, and I borrowed a friend's iPhone on Verizon and it worked fine..

[Tika]

As well it is not a speed issue. It seems to almost randomly drop connection for a few milliseconds.

[Tika]

1 minute ago, Tika said:

As well it is not a speed issue. It seems to almost randomly drop connection for a few milliseconds.

[cole0622]

7 minutes ago, Tika said:

when you look for dropouts are you measuring from your phone?

[Tika]

9 minutes ago, cole0622 said:

when you look for dropouts are you measuring from your phone?

For connection dropouts I use my PC and my Switch.

[Tika]

I have noticed latency spikes on my phone as well, and I have already tried using the SIM card in another phone.

[cole0622]

5 minutes ago, Tika said:

I have noticed latency spikes on my phone as well, and I have already tried using the SIM card in another phone.

Ok your phone alone is droping almost 50% of the data, I would close every application out, even better would be to go through setting and not allow your apps to use background data (except system processes)

[Tika]

10 minutes ago, cole0622 said:

Ok your phone alone is droping almost 50% of the data, I would close every application out, even better would be to go through setting and not allow your apps to use background data (except system processes)

Hasn't made a difference

[cole0622]

2 minutes ago, Tika said:

Hasn't made a difference

did you go to app settings?

[Tika]

Just now, cole0622 said:

did you go to app settings?

yes and I disabled basically everything.

[Tika]

[cole0622]

2 minutes ago, Tika said:

you are tethering via usb correct?

[Tika]

Just now, cole0622 said:

you are tethering via usb correct?

Yes, and I have tried wireless as well. Doesn't really make a difference.

[cole0622]

11 minutes ago, Tika said:

Yes, and I have tried wireless as well. Doesn't really make a difference.

im curious, ping your phone use "ping (phone ip) -n 100". I f you dont know how to find your phones ip use your pc and pull up adapter properties then find the gateway and put that in as phone ip.

[Tika]

6 minutes ago, cole0622 said:

im curious, ping your phone use "ping (phone ip) -n 100". I f you dont know how to find your phones ip use your pc and pull up adapter properties then find the gateway and put that in as phone ip.

Where is it located?

[cole0622]

5 minutes ago, Tika said:

Where is it located?

use your pc to tether to your phone then on your pc go to network settings>change adapter settings>double click on the adapter for the phone then details, I'm assuming your using windows FYI the phone adapter should say RNDIS somewhere