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Anyone shop on Vuugo? Way back in the day when I built my first computer I got a 4460 from Vuugo because it was the cheapest on pcpartpicker. Today, I get an email from the support address offering to sell all information (specifically the customer data, source code, etc.)  for an amount sent to bitcoin address. Any other past shoppers have the same experience?

 

On a sidenote, it really makes you wish they would force companies to build an option to let you delete your data with them....

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what was the email address that sent it to you, what was the bitcoin wallet address?

 

I would contact vuugo and ask about this, as this likely includes your name, address, cc number, IP etc.

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It was the support@vuugo.com address. Their support chat is closed, and if the hackers can get the support address to send something chances are the whole site is compromised. On the bright side, the address they have is wayyy out of date, the card has been long expired, and them having my name is next to useless.

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what was the bitcoin wallet? you can report them for a scam, or see if they are already reported as a scam

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AMD blackout rig

 

cpu: ryzen 5 3600 @4.4ghz @1.35v

gpu: rx5700xt 2200mhz

ram: vengeance lpx c15 3200mhz

mobo: gigabyte b550 pro 

psu: cooler master mwe 650w

case: masterbox mbx520

fans:Noctua industrial 3000rpm x6

 

 

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To an exchange? or to the police? The email mentioned that the address was email specific, so both are probably pointless. I'm just curious if this actually happened or is just some kind of elaborate hoax.

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8 minutes ago, Anivicuno said:

To an exchange? or to the police? The email mentioned that the address was email specific, so both are probably pointless. I'm just curious if this actually happened or is just some kind of elaborate hoax.

Are you sure this was actually from Vuugo?  Just because it says it is doesn't mean it is thanks to things like spoofing.  Typically, this type of spoofing fails to a point, and it's easy to tell by clicking the down arrow at the top of the email where it shows you extra info.

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| CPU:  Ryzen 9 3900x | CPU Cooler:  EKWB EK-AIO 360 D-RGB | Paste:  Kryonaut | Motherboard:  ASUS ROG x570 Crosshair VIII Hero (Wi-Fi) | RAM:  G.Skill Ripjaws V Series 64 GB (4 x 16 GB) DDR4-3200 | Boot Drive:  Samsung 970 Evo Plus 1 TB M.2-2280 NVME | Storage Drives:  Crucial MX500 500 GB M.2-2280+Western Digital WD Blue 2 TB 2.5"+Toshiba N300 8 TB 3.5" 7200RPM+Toshiba X300 4 TB 3.5" | GPU:  ZOTAC GAMING GeForce RTX 2080 Ti AMP Extreme Core | Case:  Lian Li O11 Dynamic XL ROG Certified (Black) with Corsair SP140 49.49 CFM 140 mm Fans 2-Pack+4x Cooler Master SickleFlow 120 V2 Reds added | PSU:  EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular ATX Power Supply w/CableMod E-Series Cable Kit (Black/Red) | Case Fans:  2 Corsair SP140 49.49 CFM 140 mm Fans | Displays:  BenQ PD2700U 27.0" 3840x2160 60 Hz+Asus TUF Gaming VG27AQ 27.0" 2560x1440 165 Hz+MSI Optix MAG322CR 31.5" 1920x1080 180 Hz | Mouse:  Corsair M65 RGB ELITE | Keyboard:  Ducky Shine 7 Blackout - MK Exclusive First Release - RGB LED Double Shot PBT Mechanical Keyboard with Silent Red Switches | Mousepad:  Gaya Entertainment Oversized Gaming Mousepad Doom | Audio:  AKG K712 PRO Headphones+Audio-Technica ATR2500-USB Cardioid Condenser USB Microphone+Kingston HyperX Cloud II 7.1 Channel Headset+iBasso IT01 Dynamic Driver Audiophile In-Ear Monitors/Earbuds (Black)+Pair of Mackie MR624s(came with stands+isolation pads) | OS:  Windows 10 Pro |



Bifröst(ROG Zephyrus M GU502):

| CPU:  i7-9750h | RAM:  32GB Dual Channel 2666mhz CL 19(Stock+Samsung 16GB DDR4 PC4-21300, 2666MHZ, 260 PIN SODIMM, 1.2V, CL 19 ) | Storage:  1TB SSD with Optane | GPU:  Nvidia RTX 2060 | Display:  144hz 3ms | Mouse:  Corsair M65 Pro |

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14 minutes ago, valdyrgramr said:

Are you sure this was actually from Vuugo?  Just because it says it is doesn't mean it is thanks to things like spoofing.  Typically, this type of spoofing fails to a point, and it's easy to tell by clicking the down arrow at the top of the email where it shows you extra info.

This is true, it might show you support@vuugo.com, but that might be the "name" they associated with a rando email address that would look something like "12htnseo@23pe7.wz"

 

If that's the case then it's just spoofing

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2 minutes ago, Energycore said:

This is true, it might show you support@vuugo.com, but that might be the "name" they associated with a rando email address that would look something like "12htnseo@23pe7.wz"

 

If that's the case then it's just spoofing

I get those and ones ending in .ru all the time.   This scam is about as common as the Western Union scams, and the ones where they tell you they can't deliver your Amazon package.

Bloodshed and the Fenris-Wolf:

| CPU:  Ryzen 9 3900x | CPU Cooler:  EKWB EK-AIO 360 D-RGB | Paste:  Kryonaut | Motherboard:  ASUS ROG x570 Crosshair VIII Hero (Wi-Fi) | RAM:  G.Skill Ripjaws V Series 64 GB (4 x 16 GB) DDR4-3200 | Boot Drive:  Samsung 970 Evo Plus 1 TB M.2-2280 NVME | Storage Drives:  Crucial MX500 500 GB M.2-2280+Western Digital WD Blue 2 TB 2.5"+Toshiba N300 8 TB 3.5" 7200RPM+Toshiba X300 4 TB 3.5" | GPU:  ZOTAC GAMING GeForce RTX 2080 Ti AMP Extreme Core | Case:  Lian Li O11 Dynamic XL ROG Certified (Black) with Corsair SP140 49.49 CFM 140 mm Fans 2-Pack+4x Cooler Master SickleFlow 120 V2 Reds added | PSU:  EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular ATX Power Supply w/CableMod E-Series Cable Kit (Black/Red) | Case Fans:  2 Corsair SP140 49.49 CFM 140 mm Fans | Displays:  BenQ PD2700U 27.0" 3840x2160 60 Hz+Asus TUF Gaming VG27AQ 27.0" 2560x1440 165 Hz+MSI Optix MAG322CR 31.5" 1920x1080 180 Hz | Mouse:  Corsair M65 RGB ELITE | Keyboard:  Ducky Shine 7 Blackout - MK Exclusive First Release - RGB LED Double Shot PBT Mechanical Keyboard with Silent Red Switches | Mousepad:  Gaya Entertainment Oversized Gaming Mousepad Doom | Audio:  AKG K712 PRO Headphones+Audio-Technica ATR2500-USB Cardioid Condenser USB Microphone+Kingston HyperX Cloud II 7.1 Channel Headset+iBasso IT01 Dynamic Driver Audiophile In-Ear Monitors/Earbuds (Black)+Pair of Mackie MR624s(came with stands+isolation pads) | OS:  Windows 10 Pro |



Bifröst(ROG Zephyrus M GU502):

| CPU:  i7-9750h | RAM:  32GB Dual Channel 2666mhz CL 19(Stock+Samsung 16GB DDR4 PC4-21300, 2666MHZ, 260 PIN SODIMM, 1.2V, CL 19 ) | Storage:  1TB SSD with Optane | GPU:  Nvidia RTX 2060 | Display:  144hz 3ms | Mouse:  Corsair M65 Pro |

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I use one-time use email everywhere. If they did not get the full database, they at least got their email list because it was sent to my (vuugo@mydomain.com) email.

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1 hour ago, Anivicuno said:

Could be that Outlook is just terrible, but I think this one isn't spoofed.

asdadasdas.png

Well, it's still possibly spoofed even with it saying that.  There's no actual evidence yet that they were compromised.  But, it's possible they were.  Report it to your country's version of the FBI, and if you have one a variant of the BBB.

Bloodshed and the Fenris-Wolf:

| CPU:  Ryzen 9 3900x | CPU Cooler:  EKWB EK-AIO 360 D-RGB | Paste:  Kryonaut | Motherboard:  ASUS ROG x570 Crosshair VIII Hero (Wi-Fi) | RAM:  G.Skill Ripjaws V Series 64 GB (4 x 16 GB) DDR4-3200 | Boot Drive:  Samsung 970 Evo Plus 1 TB M.2-2280 NVME | Storage Drives:  Crucial MX500 500 GB M.2-2280+Western Digital WD Blue 2 TB 2.5"+Toshiba N300 8 TB 3.5" 7200RPM+Toshiba X300 4 TB 3.5" | GPU:  ZOTAC GAMING GeForce RTX 2080 Ti AMP Extreme Core | Case:  Lian Li O11 Dynamic XL ROG Certified (Black) with Corsair SP140 49.49 CFM 140 mm Fans 2-Pack+4x Cooler Master SickleFlow 120 V2 Reds added | PSU:  EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular ATX Power Supply w/CableMod E-Series Cable Kit (Black/Red) | Case Fans:  2 Corsair SP140 49.49 CFM 140 mm Fans | Displays:  BenQ PD2700U 27.0" 3840x2160 60 Hz+Asus TUF Gaming VG27AQ 27.0" 2560x1440 165 Hz+MSI Optix MAG322CR 31.5" 1920x1080 180 Hz | Mouse:  Corsair M65 RGB ELITE | Keyboard:  Ducky Shine 7 Blackout - MK Exclusive First Release - RGB LED Double Shot PBT Mechanical Keyboard with Silent Red Switches | Mousepad:  Gaya Entertainment Oversized Gaming Mousepad Doom | Audio:  AKG K712 PRO Headphones+Audio-Technica ATR2500-USB Cardioid Condenser USB Microphone+Kingston HyperX Cloud II 7.1 Channel Headset+iBasso IT01 Dynamic Driver Audiophile In-Ear Monitors/Earbuds (Black)+Pair of Mackie MR624s(came with stands+isolation pads) | OS:  Windows 10 Pro |



Bifröst(ROG Zephyrus M GU502):

| CPU:  i7-9750h | RAM:  32GB Dual Channel 2666mhz CL 19(Stock+Samsung 16GB DDR4 PC4-21300, 2666MHZ, 260 PIN SODIMM, 1.2V, CL 19 ) | Storage:  1TB SSD with Optane | GPU:  Nvidia RTX 2060 | Display:  144hz 3ms | Mouse:  Corsair M65 Pro |

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4 hours ago, valdyrgramr said:

Well, it's still possibly spoofed even with it saying that.  There's no actual evidence yet that they were compromised.  But, it's possible they were.  Report it to your country's version of the FBI, and if you have one a variant of the BBB.

My reply above your is pretty much evidence.

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9 hours ago, Anivicuno said:

Could be that Outlook is just terrible, but I think this one isn't spoofed.

How are you accessing your emails Web, Outlook app? You can take a look at the email headers to see origin of the email.

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I received a message like that too and it looks real to me, the email was sent by support@vuugo.com via sendgrid, using PHPMailer as the email sending tool.

 

Here's the email data I could get from this message (I censored the bitcoin address and I replaced my actual email with MY_PERSONAL_EMAIL@gmail.com) :

 

Message d'origine
ID du message	<m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4@vomega>
Date de création :	2 décembre 2020 à 18:36 (Temps d'envoi : 1 seconde)
De :	Vuugo Support <support@vuugo.com> Message envoyé avec PHPMailer 6.2.0 (https://github.com/PHPMailer/PHPMailer)
À :	MY_PERSONAL_EMAIL@gmail.com
Objet :	Vuugo.com is hacked
SPF :	PASS avec IP 167.89.61.153 En savoir plus
DKIM :	'PASS' avec le domaine sendgrid.net En savoir plus


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Delivered-To: MY_PERSONAL_EMAIL@gmail.com
Received: by 2002:aca:4b4a:0:0:0:0:0 with SMTP id y71csp668372oia;
        Wed, 2 Dec 2020 15:36:30 -0800 (PST)
X-Google-Smtp-Source: ABdhPJwt1Sc7UF7+iCQ4Cu0nANHDQWjSEDTj7zBw/9zfJxSdhWvPLZ6EGZM0sbidHc/YFAqlX6Lb
X-Received: by 2002:a17:906:6010:: with SMTP id o16mr164350ejj.55.1606952189841;
        Wed, 02 Dec 2020 15:36:29 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1606952189; cv=none;
        d=google.com; s=arc-20160816;
        b=hJ6u0kbXJZs3jMs/adyWWHisKC+jg2Y/lDg1Yt5yyz86PqcM8Y9N5fXZeOZqBhXVJd
         wJiuEOIayqBu7SCsV3+VsEJuku6GMZMXLwX7ueakalz0XvfJrJAi+jEfi37WWfPY2R+y
         dYh5zOwgJ6xoJDw8b7Rsl8VBrLcCKpoZWr4czV/hUI9+8PbPrXoecxKYEBVT3lGl+lJN
         yAt/zz5XGcfVg9f6YaeD0nfn3QK5dzMBBCR7rCFd/mZQ8HNLPK9JmV8MtcBe0SFcN5fN
         an2Xfw4pDmpDZdNL4r6eXU2NQCeyeVRT5bv8Rtk4W4vk9Oa5gUBnGyW8/zo1sRW3tnqG
         PUzw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:to:mime-version:message-id:subject:from
         :date:dkim-signature;
        bh=TSdq04JkCmyWzM5/BY7lUe8xzuGxwQBxYMODDO99JMY=;
        b=Vskntjm+MAc3jDoDgxmfhlzC7WlsRXi43JgVuQuGB9ETfxUq2Z9ROgr65MjYMQT/a6
         QDL2QWs45cRT5y1eHMv5Y+V3svLLRprgi7KRVRhsNyuJ9Na5rbV0jpZ5XH+3Aa/n05LF
         jo1hCGzQRwWIsyM++VbNgIgg6/oTJ3akQLgMwuXC9WTmLlX1Ghq7xCX+uX6fwrB51ziZ
         JN9P19+4dxMKSP9rznM2XqIXHBN5mH48LboTPa+hG3DVZcee3mvNILauFxS3y83r/zcY
         hNuO8so0zKKMkRKV6Xf9cjYYZnTQE1gUlzPHAFSX8t7Df4VPe581bmckW6NyB2Bys7Mj
         LkJw==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@sendgrid.net header.s=smtpapi header.b=NEVEH33q;
       spf=pass (google.com: domain of bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net designates 167.89.61.153 as permitted sender) smtp.mailfrom="bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net"
Return-Path: <bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net>
Received: from xtrwpdww.outbound-mail.sendgrid.net (xtrwpdww.outbound-mail.sendgrid.net. [167.89.61.153])
        by mx.google.com with ESMTPS id bf26si197601edb.120.2020.12.02.15.36.29
        for <MY_PERSONAL_EMAIL@gmail.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Wed, 02 Dec 2020 15:36:29 -0800 (PST)
Received-SPF: pass (google.com: domain of bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net designates 167.89.61.153 as permitted sender) client-ip=167.89.61.153;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@sendgrid.net header.s=smtpapi header.b=NEVEH33q;
       spf=pass (google.com: domain of bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net designates 167.89.61.153 as permitted sender) smtp.mailfrom="bounces+9473040-e3a3-MY_PERSONAL_EMAIL=gmail.com@sendgrid.net"
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.net; h=from:subject:mime-version:x-feedback-id:to:content-type: content-transfer-encoding; s=smtpapi; bh=TSdq04JkCmyWzM5/BY7lUe8xzuGxwQBxYMODDO99JMY=; b=NEVEH33qh1W2FdhClT0Wg4ysJNOtMHghlNIATdp79E0xj5Iq0vul9MOxCN8S/u04PnFY udVOxjLyxCvVsp/sophGpcM548Z6eidFnl7AhSJRRoqMcA14BiE44aZh8JVrXSv4dso+td oHrHEFRLMdGNiwwXtey3r206zSgYZTURs=
Received: by filterdrecv-p3las1-6665f6549b-ctl66 with SMTP id filterdrecv-p3las1-6665f6549b-ctl66-19-5FC824FB-6A
        2020-12-02 23:36:28.032483822 +0000 UTC m=+1393537.957837294
Received: from vomega (unknown) by ismtpd0039p1iad2.sendgrid.net (SG) with ESMTP id EnocoSe8Qr6jvYgJmquTXA for <MY_PERSONAL_EMAIL@gmail.com>; Wed, 02 Dec 2020 23:36:27.867 +0000 (UTC)
Date: Wed, 02 Dec 2020 23:36:28 +0000 (UTC)
From: Vuugo Support <support@vuugo.com>
Subject: Vuugo.com is hacked
Message-ID: <m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4@vomega>
X-Mailer: PHPMailer 6.2.0 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
X-Feedback-ID: 9473040:SG
X-SG-EID: 5X9ukU8LnZNg7qjhPbkc98Ip1OP0lJcJCBT470uc6HGKFDJfVaK7bZmaK04XUXAGXKw8pMsmqtmjwm7VauzUefo1BqUB7LXk+CUGaioxPUbamTwciAs5t/xfhkeZt5Q/Nn5azqOIFuZcdjqq9pQSEbwcnlCXHoaZ+jo+GNWgtZTGfXu44dQM2dMGOa51PyNemObEQzrU6dJ7vFen4Aq5EKKF6l/74vGGI+HA4sfg1w4L63UgjUbRbY4iGKjjDeFm
To: MY_PERSONAL_EMAIL@gmail.com
X-Entity-ID: 0JlCuy5iiZa1yQoGHcDdCg==
Content-Type: multipart/alternative; boundary="b1_m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4"
Content-Transfer-Encoding: 8bit

--b1_m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit


Thanks for Contacting us again!

Dear user,

Vuugo.com is hacked.

you can buy all the source codes, files, databases, and user data
includes 73,000 user data
addresses, emails, payment, and all other data.
includes emails, transactions, phones, addresses.

you can send 0.3 bittcoin to the following bitcoin address to buy:
[--------censored bitcoin address--------]
note that this address is specific to your email address

cheers ;)

--b1_m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit


<html>
<head>
<title>Thanks for Contacting us again!</title>
</head>

<body>

Dear user,

<p>
Vuugo.com is hacked.
</p>

<p>
you can buy all the source codes, files, databases, and user data<br/>
includes 73,000 user data<br/>
addresses, emails, payment, and all other data.
includes emails, transactions, phones, addresses.
</p>

<p>
you can send 0.3 bittcoin to the following bitcoin address to buy:<br/>
[--------censored bitcoin address--------]<br/>
note that this address is specific to your email address<br/>
</p>

<p>
cheers ;)
</p>
<img src="https://u9473040.ct.sendgrid.net/wf/open?upn=9JPJEp8hBOA66JFh7QYKXei8aYrhSAkubaJJfU6-2Bp3KPDC02UNeLe99D6kpZ2J0WDFvEiRZoY16q4GMVz2-2F3f38bOAFDGGh2Bbp0zivrECRZaiGjty6NjoNAvL20Tg3sp97787sCLHYxOlKRdypj2i75AphoWEZF3yL1sjYqUs6pyCus9RFA-2B19b0E7xr5TUQd9LadyTa5wlvdc9uSHH-2FvVCstE-2BVKuLfAEnEV01PJg-3D" alt="" width="1" height="1" border="0" style="height:1px !important;width:1px !important;border-width:0 !important;margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0 !important;padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !important;"/></body>
</html>


--b1_m9q7T6YyZ4vFkWTPfnM3IR7apPry9FO9J6UrA9B4--

 

Edited by BriefBranch
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So, I think we can agree that they got hacked for at least their mailing list. Lets hope that's all they got.

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37 minutes ago, Anivicuno said:

So, I think we can agree that they got hacked for at least their mailing list. Lets hope that's all they got.

well i mean all of vuugo's social media outlets are dead and their website is straight out of the 90's. i think they gave up on everything ages ago.

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MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

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Razer Deathadder 2013

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-> Moved to Programs, Apps and Websites

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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