Windows refusing to boot with new RAM

[Ghostbiggie]

Hello, briefly, for context, I should tell you that i wanted to upgrade my ancient and sluggish HP G62 laptop as I just cant afford to build a pc right now. I bought a 4gb sodimm stick of samsung ddr3 ram @ 1600 mhz, a kingston sata ssd, and a usb to sata ssd. My intention was to clone the hard drive to the SSD then just replace it.

 

Installing the hardware is no problem. I tried to do the RAM first, the laptop had 2 sticks - 1 x 1gb, 1 x 2gb, Both at 1033 Mhz, however 2gb is Samsung, the 1gb is unbranded. So I removed the 1gb stick, and inserted the 4gb stick. When booting, windows just gave a BSOD, then forced restart, then a different BSOD, then force restart etc. It was stuck in this loop. i checked the BIOS and it could see all 6gb (4+2) of memory but windows would not boot. I tried all different combinations, each stick in each slot, and whenever, and wherever the 4gb stick is there it just doesnt boot. However if I have just the 4gb stick it doesnt get a BSOD it instead gets a "preparing automatic repair" screen that loops constantly.

 

At this point rather than cloning my drive, i decided to do a fresh install of windows and install the new ssd - this works absolutely fine, however, the ram still goes through all the same problems.

 

i am running windows 10, i believe 64 bit, my processor is a core i3 m350 @ 2.2 ghz.

 

please ask if any more information is required, i'm sorry if this is ramble-y or incoherent - i am not very tech minded and this is stressful!

 

[AeternumTekky]

Next to the QR Code there will be a line that says stopcode: -------- , usually if you google that code youll get a list of possibilities of what could be causing the BSOD. To me it sounds like your original windows drive got corrupted hence the looping  automatic repair. After the fresh install it sounds like you may just have faulty RAM. 

 

[Ghostbiggie]

There’s several, sorry I forgot to add them! 
 

“KERNAL MODE HEAP CORRUPTION”

 

”SYSTEM THREAD EXCEPTION NOT HANDLED”

 

“BAD POOL HEADER”

 

”IRQL NOT LESS OR EQUAL”

 then that again with “ACPI.SYS” underneath 

 

and finally

 

“ ACPI BIOS ERROR”

[AeternumTekky]

4 minutes ago, Ghostbiggie said:

There’s several, sorry I forgot to add them! 
 

“KERNAL MODE HEAP CORRUPTION”

 

”SYSTEM THREAD EXCEPTION NOT HANDLED”

 

“BAD POOL HEADER”

 

”IRQL NOT LESS OR EQUAL”

 then that again with “ACPI.SYS” underneath 

 

and finally

 

“ ACPI BIOS ERROR”

14 minutes ago, Jtekky said:

whats the code on the BSOD?

 

Yep it sounds like your old drive got corrupted, since you did the fresh install what problems are you having now, are you having the same BSOD screens?

[Ghostbiggie]

Just now, Jtekky said:

Yep it sounds like your old drive got corrupted, since you did the fresh install what problems are you having now. 

The exact same - both drives can run with with either the 2gb, or 3gb ram config. I only get those when the 4gb stick is in 

[AeternumTekky]

4 minutes ago, Ghostbiggie said:

The exact same - both drives can run with with either the 2gb, or 3gb ram config. I only get those when the 4gb stick is in 

yeah it sounds like you might have a bad stick of ram if the other ram works fine. Make sure your windows and its drivers are up to date and maybe try again with the 4GB. But it does sound like you have a bad stick of ram. I wish you the best though, its a pain when you buy something and it doesnt work. 

[Ghostbiggie]

1 minute ago, Jtekky said:

yeah it sounds like you might have a bad stick of ram if the other ram works fine. Make sure your windows and its drivers are up to date and maybe try again with the 4GB. But it does sound like you have a bad stick of ram. I wish you the best though, its a pain when you buy something and it doesnt work. 

ahh, it's so annoying. thank you chief. I was hoping that the fact the bios sees it it would be something i could fix.