CPu Upgrade Issue

[TekSupport]

PC Specs,

HP Prodesk 400 G6 SFF

CPU: Intel Core i3 9100

Ram 8GB DDR4

Storage: 258GB M.2 SSD

Power Supply:180W

 

Trying to upgrade to i7 9700K,

Updated BIOS both through the BIOS menu (gives option for network bios update, gets it straight from HP's Servers) (ver 02.07.01)

Using HP's support assistant,

Updated the chipset files from the HP website. (don't think its the correct chipset files i need)

 

When the i7 9700k is installed the pc beeps 3 long beeps then 4 short beeps. No boot screen, continues like this until i power it off.

 

(Im hoping its not the power supply since looking again, the i7 8700k is tdp for 95w whereas the i3 9100 is tdp 65w)

 

 

[Radium_Angel]

12 minutes ago, TekSupport said:

PC Specs,

HP Prodesk 400 G6 SFF

CPU: Intel Core i3 9100

Ram 8GB DDR4

Storage: 258GB M.2 SSD

Power Supply:180W

 

Trying to upgrade to i7 9700K,

Updated BIOS both through the BIOS menu (gives option for network bios update, gets it straight from HP's Servers) (ver 02.07.01)

Using HP's support assistant,

Updated the chipset files from the HP website. (don't think its the correct chipset files i need)

 

When the i7 9700k is installed the pc beeps 3 long beeps then 4 short beeps. No boot screen, continues like this until i power it off.

 

(Im hoping its not the power supply since looking again, the i7 8700k is tdp for 95w whereas the i3 9100 is tdp 65w)

 

 

HP blows goats. They've probably got a whitelist of allowed CPUs in that system, and the one you are trying isn't on the approved list

[Lunchbox13]

If its an hp i can almost guarantee you that the issue is that they dont allow you to upgrade the cpu, i assume they want you to buy a better system.

[TekSupport]

3 minutes ago, Radium_Angel said:

HP blows goats. They've probably got a whitelist of allowed CPUs in that system, and the one you are trying isn't on the approved list

I spoke to their support for about an hour in which first they said it was compatible then after trying a few things, then speaking to their superior, it wasn't on their supported list of CPU's.

 

I want to rule out the possibility of  the power supply being the issue, also if there is a non hp bios I could use.

[Radium_Angel]

1 minute ago, TekSupport said:

also if there is a non hp bios I could use.

Nope, you'd brick your PC if you try.

The beep codes you get are listed on the motherboard manual's page, and they will tell you the meanings. My guess is "unsupported CPU"

[Fasauceome]

HP website says the 9700K is not a compatible CPU.

 

Though, getting the K version of the CPU was a bit of a waste since you can't overclock, I recommend an i7-9700 or i7-8700, whichever you find for cheaper.

 

https://support.hp.com/us-en/document/c06388142#AbT2