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Please help me guys, 4 months ago I had the biggest problem with my pc, whenever I started a game my PC just restarted, so, I had a lot of problem with that, I asked everyone, And everywhere, so, I decided to buy another Power Supply, I thought I had the problem solved like 2 months ago, with my new Power Supply, but today, it happened again, while I was playing GTA V, so, I dont think the problem is my Power Supply again, so I was thinking it could me my nvme ssd, one thing I have to say is that last 2 months I didn´t have any problem, until today, and 2 days ago, I activated my Windows, so maybe that can be related to the problem, anyone knows if the problem could be my ssd or my windows, or my mobo, idk, please help me

 

Specs:

Ryzen 5 3600, RTX 2070 super MSI Gaming X, 16GB RAM TeamGroup T-Force, Aorus B450 Elite motherboard, GIGABYTE B700H 80+ Bronze Power Supply, Addlink nvme 240gb SSD, NZXT M22, 500GB HDD.

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2 minutes ago, bmx6454 said:

41 is the only error in event viewer? did you rule out hardware temp issues? also, did you try another power outlet in your home?

yeah bro, I moved my desk recently to another space of my room, Kernel Power 41 is the only error that marks me in the event viewer, and I think my haardware temps are perfectly fine, 2 days ago I was playing gta v and the cpu was at 60 degrees and the gpu too, I think the error happens on my ssd :(

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12 minutes ago, mariscotech said:

yeah bro, I moved my desk recently to another space of my room, Kernel Power 41 is the only error that marks me in the event viewer, and I think my haardware temps are perfectly fine, 2 days ago I was playing gta v and the cpu was at 60 degrees and the gpu too, I think the error happens on my ssd :(

do any error's come up? if possible, try a different drive for boot to see if it resolves, if not, going to be hard to tell for sure. do you have any oc's on ram/gpu/cpu? if so, i would try running everything at stock speeds.

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@mariscotech

 

Are you overclocking at all? Did you update the bios? drivers up to date? 

System Specs

  • CPU
    AMD Ryzen 7 5800X
  • Motherboard
    Gigabyte AMD X570 Auros Master
  • RAM
    G.Skill Ripjaws 32 GBs
  • GPU
    Red Devil RX 5700XT
  • Case
    Corsair 570X
  • Storage
    Samsung SSD 860 QVO 2TB - HDD Seagate B arracuda 1TB - External Seagate HDD 8TB
  • PSU
    G.Skill RipJaws 1250 Watts
  • Keyboard
    Corsair Gaming Keyboard K55
  • Mouse
    Razer Naga Trinity
  • Operating System
    Windows 10
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No

27 minutes ago, BlackManINC said:

@mariscotech

 

Are you overclocking at all? Did you update the bios? drivers up to date? 

 

2 hours ago, bmx6454 said:

do any error's come up? if possible, try a different drive for boot to see if it resolves, if not, going to be hard to tell for sure. do you have any oc's on ram/gpu/cpu? if so, i would try running everything at stock speeds.

 

No, im not overclocking anything

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2 hours ago, ShrimpBrime said:

The error is a direct fault to system shut down or restart caused by power failure.

 

PSU or Motherboard. 

Since you got a new PSU and the issue went away once, I'm leaning towards PSU issue. 

 

But I just got a new PSU 😞

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1 minute ago, mariscotech said:

No

 

 

No, im not overclocking anything

But you did update the bios right? Have you tried checking each ram stick individually to see if its faulty with the app below? At least 70% of the time, random restarts are caused by either the motherboard or the power supply, but other things can cause it as well. Even certain programs running in the background can cause it, like an anti-virus program. Bit Defender is a known offender of this particular issue, where it crashes the computer while playing games. 

 

Link: https://www.memtest86.com/

System Specs

  • CPU
    AMD Ryzen 7 5800X
  • Motherboard
    Gigabyte AMD X570 Auros Master
  • RAM
    G.Skill Ripjaws 32 GBs
  • GPU
    Red Devil RX 5700XT
  • Case
    Corsair 570X
  • Storage
    Samsung SSD 860 QVO 2TB - HDD Seagate B arracuda 1TB - External Seagate HDD 8TB
  • PSU
    G.Skill RipJaws 1250 Watts
  • Keyboard
    Corsair Gaming Keyboard K55
  • Mouse
    Razer Naga Trinity
  • Operating System
    Windows 10
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46 minutes ago, BlackManINC said:

But you did update the bios right? Have you tried checking each ram stick individually to see if its faulty with the app below? At least 70% of the time, random restarts are caused by either the motherboard or the power supply, but other things can cause it as well. Even certain programs running in the background can cause it, like an anti-virus program. Bit Defender is a known offender of this particular issue, where it crashes the computer while playing games. 

 

Link: https://www.memtest86.com/

whoa, i didn´t know that, im gonna try update my bios tomorrow, I did tried the ram thing, thanks for the feedback bro, I´ll tell you how it ends

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