My SSD is not visible

[Eyesac1234]

I bought my PC used from a friend a while ago, and it had two SSDs in the bay. I didn't think anything of it at the time when I bought it but I just looked into it and I can only view one. I can see the "bad" one in Device manager under my disk drives tab, but I can not see it in Disk Management to partition it at all. In the included pictures, The one showing device manager has the one that is an issue highlighted. and then in Disk manager it is not visible.

Is the drive bad, or am I doing something wrong? 

Thanks in advance for the help

[PorkishPig]

What are your full specs?

[Eyesac1234]

@PorkishPig I just changed my profile to include that, but heres the full list

CPU: Intel Core i5-4690K @4.7GHz OC

GPU: MSI Geforce GTX 1060 6GB

MOTHERBOARD: ASUS Z87-PRO

RAM: 2x Corsair Vengeance 4GB DDR3 1600

PSU: Rosewill 550W 80plus Bronze

STORAGE: 2x Crucial 525GB SSDs and 1x Samsung 860 EVO 1TB SSD

 

[H6NS]

Maybe your SSD isn't formatted and doesn't have a letter assigned. Learn how to do that using cmd and diskpart.

[Eyesac1234]

2 minutes ago, H6NS said:

Maybe your SDD isn't formatted and doesn't have a letter assigned. Learn how to do that using cmd and diskpart.

It does not show up in cmd it only shows the 2 that I can see in Disk manager

[PorkishPig]

33 minutes ago, Eyesac1234 said:

@PorkishPig I just changed my profile to include that, but heres the full list

CPU: Intel Core i5-4690K @4.7GHz OC

GPU: MSI Geforce GTX 1060 6GB

MOTHERBOARD: ASUS Z87-PRO

RAM: 2x Corsair Vengeance 4GB DDR3 1600

PSU: Rosewill 550W 80plus Bronze

STORAGE: 2x Crucial 525GB SSDs and 1x Samsung 860 EVO 1TB SSD

Try using a different SATA port. Since your graphics card is likely running at X4 mode, SATA6G_E12 (dark brown ports) is automatically disabled. Regardless of the port being disabled, Windows will often still detect that the drive is installed, but will not allow you utilize it for storage.

[Eyesac1234]

6 minutes ago, PorkishPig said:

Try using a different SATA port. Since your graphics card is likely running at X4 mode, SATA6G_E12 (dark brown ports) is automatically disabled. Regardless of the port being disabled, Windows will often still detect that the drive is installed, but will not allow you utilize it for storage.

I Just tried that, and it still does not show. I even used a different sata cable to make sure that the cable wasn't my issue. I have now tried 3 cables. I have swapped to 2 different ports and none of them work (with this drive). In my Sata ports I currently have my 2 crucial drives plugged in, my 1tb samsung drive plugged in, a CD/DVD reader plugged in and the the front SATA connector on my case plugged in.  For the test you just reccomended, I unplugged the Samsung Drive because I knew that port worked and used that port for the drive that I cannot format. Still no luck...

[PorkishPig]

Just now, Eyesac1234 said:

I Just tried that, and it still does not show. I even used a different sata cable to make sure that the cable wasn't my issue. I have now tried 3 cables. I have swapped to 2 different ports and none of them work (with this drive). In my Sata ports I currently have my 2 crucial drives plugged in, my 1tb samsung drive plugged in, a CD/DVD reader plugged in and the the front SATA connector on my case plugged in.  For the test you just reccomended, I unplugged the Samsung Drive because I knew that port worked and used that port for the drive that I cannot format. Still no luck...

Have you been able to verify that the drive is actually functional? If not, I recommend booting up a live instance of Ubuntu and using GParted to attempt to format the drive.

[Eyesac1234]

1 minute ago, PorkishPig said:

Have you been able to verify that the drive is actually functional? If not, I recommend booting up a live instance of Ubuntu and using GParted to attempt to format the drive.

I have not been able to verify that. I will try that out and let you know!

[Eyesac1234]

15 hours ago, PorkishPig said:

Have you been able to verify that the drive is actually functional? If not, I recommend booting up a live instance of Ubuntu and using GParted to attempt to format the drive.

That worked! Thank you so much for the help! I have been trying to figure that out on my own for a while. I have never used Linux in general, but that solved my problem so easily.