Gigabyte HD7950 problem

[ADY]

Hi I ordered a Gigabyte HD7950 and after I played 2 days without any problem suddenly gave me DVI NO SIGNAL message and it won't work anymore.I tried with my old HD4890 and there is no problem with the DVI cable or the monitor.Please help.Thanks.

[DyGr00339]

May get more help in trouble shooting area

[aKaZyvox]

Can be anything settings, drivers, bad update, or the card it self.

[ADY]

Thanks.I tried with 13.4 and 13.1 drivers and nothing happened.Should I try it in another computer or put it in another pcie slot?

[TechFan@ic]

Thanks.I tried with 13.4 and 13.1 drivers and nothing happened.Should I try it in another computer or put it in another pcie slot?

Yes.

[FrankV]

Can you boot in to safe mode?  

 

Also, double check your power cables... 

[ADY]

No I can't boot in safe mode.I check every cables and nothing.When I turn on the pc it show me only the motherboard image and then the "lovely" message DVI NOT SIGNAL.

[TechFan@ic]

No I can't boot in safe mode.I check every cables and nothing.When I turn on the pc it show me only the motherboard image and then the "lovely" message DVI NOT SIGNAL.

Update your motherboard's BIOS.

[aKaZyvox]

No POST code ?

[ADY]

Nope.

[mgsstar]

Did you try a different monitor?

[ADY]

Hi today I tried to put the video card in another pcie slot and nothing happened.I updated the bios version on motherboard and nothing happened same "lovely" message.I wil try in another computer next week.I didn't try on different monitor because I don't have one.

[ADY]

Hi I tried in another pc and I have the same problem.

[mgsstar]

Hi I tried in another pc and I have the same problem.

Did you try resetting your CMOS? Refer to your motherboard manual for instructions in doing this.

[ADY]

I didn't try to reset the CMOS.Anyway I sent back the video card to the retailer.

[killerx525]

 

I didn't try to reset the CMOS.Anyway I sent back the video card to the retailer.

 

Chances are that, it is probably DOA.

[ADY]

Hi today i received the video card from the retailer.After I played Crysis aprox. 2 hour i had the same message DVI NO SIGNAL.Earlier this week the people from the service they called me and said that they have tested the card on 2 different PCs with 2 different PSUs and everything was OK.So I wondered if they say that the card is ok and the problem is on my PC then what is the problem?

[ProGearUk]

This happens to me on my sapphire 7970. I usually just use hdmi but i need to then use dvi to vga converter to connect to my other monitor. The gpu then boots with the vga and disconnects when the logon screen appears. What you should do is boot up and log in with a different type of display cable and then when you have logged on plug the dvi cable back in and then go on windows screen resolution page and click detect and it should automatically go onto the dvi for primary display or you may have to chose it yourself. Then disconnect the other display cable and run as normal. Repeat when you reboot. 

[ADY]

Hi today i tested the video card on a friend's computer and look what happened.I should mention that I used a DVI-VGA adapter.

[TechFan@ic]

Hi today i tested the video card on a friend's computer and look what happened.I should mention that I used a DVI-VGA adapter.

Return the card to your retailer as soon as possible, it's defective.

 

[ADY]

I sent the card to the retailer for service and they told me they tested the board three days continuously + 3 hour FurMark and everything was ok and send the card back to me.

[TechFan@ic]

I sent the card to the retailer for service and they told me they tested the board three days continuously + 3 hour FurMark and everything was ok and send the card back to me.

I didn't mean RMA the card, I meant you just return it to the place you bought it from & get your money back, RMA's can get complicated.