Rx 580 Not working correctly

[Cillian04]

I recently purchased a Rx 580 8gig GPU and it is not working correctly in my pc. It gets very loud and overheats. When I load into games such as warzone a screen pops up saying there was a problem and windows is gathering information and my pc restarts. I have a ryzen 5 2600x and single stick of 8gig 2400mhz of ddr4 ram which I know isn’t the best but even games like fortnite are very laggy and do not run correctly. Does anyone know how to fix this or an alternative GPU 

[Ermil]

Refund it and get an Nvidia GPU. Buying an AMD gpu nowadays is like a gamble, even with the RX 4/500 series. Also the drivers are really bad, they update them to fix some issues, others come up.

 

If you can't refund and you don't have a warranty on it, try cleaning it, search up your model and watch a tutorial or something on how to take it apart then do it yourself, clean the dirt, if there's any, and replace the thermal paste (not pads). Then make sure you have the latest drivers from AMD's website and that you have a correct BIOS, download GPU-Z and compare the clock speeds with the ones that it should have.

If it doesn't, check if the GPU is a dual-BIOS one like the NITRO models from Sapphire they should have a switch on the PCB, if it is, try switching it with your PC turned off, then turn it on and see if it's fixed. From factory, these gpus have 2 profiles, a normal one and a performance one, with different clock speeds and fan curves. If it's not, then you have to research on how to flash a new BIOS on it online. Do that as a last resort, if anything else hasn't worked.

 

There might also be an issue with something else in your computer, have you checked before buying the new gpu?

[SavageNeo]

Just now, Ermil said:

Buying an AMD gpu nowadays is like a gamble, even with the RX series. Also the drivers are really bad, they update them to fix some issues, others come up.

 

?? rx 500 series never had driver problems and they are better than nvidia can offer at simialr price point. 5700XT is liek rtx 2070 super but has some minor driver bugs still

 

[Ermil]

1 minute ago, SavageNeo said:

3 minutes ago, Ermil said:

Buying an AMD gpu nowadays is like a gamble, even with the RX series. Also the drivers are really bad, they update them to fix some issues, others come up.

 

?? rx 500 series never had driver problems and they are better than nvidia can offer at simialr price point. 5700XT is liek rtx 2070 super but has some minor driver bugs still

Except they did, and still do. At least they have their Pro drivers which I've never had an issue with, but their Adrenalin drivers have so many issues, it's worth spending more on an Nvidia GPU just because of the drivers (and game optimizations but that's another story).

[SavageNeo]

3 minutes ago, Ermil said:

Except they did, and still do. At least they have their Pro drivers which I've never had an issue with, but their Adrenalin drivers have so many issues, it's worth spending more on an Nvidia GPU just because of the drivers (and game optimizations but that's another story).

WHAT THEY DO NOT HAVE ANY DRIVER ISSUES. the issues were with rx 5000 series not with rx 500 series. game optimisations are actually coming to be on amds side. that is why rx 580 is similar to 1660 because AMD optimises so much. once rx 580 was below gtx 1060 now is is near gtx 1660

[Ermil]

Dude, the same issues with the rx 5000 series were on rx 4/500 series as well, just not nearly as wide spread. And I'm not even talking about that, EVERY VERSION comes with 1/2 fixes and like 5 other problems, Freesync being a good example, in one version they fix it, then they release another version and it's fucked again. Black screens are another good example. And so on. AMD drivers just aren't good, you can ask any AMD user about that.

 

Again, that's why I use Pro drivers, they update them like once a decade, but at least they don't have any issues (that I'm aware of) and the performance is better than Adrenalin in most cases.

[SavageNeo]

1 minute ago, Ermil said:

AMD drivers just aren't good, you can ask any AMD user about that.

I use AMD and well most of the bugs are fixed

[Ermil]

9 minutes ago, SavageNeo said:

I use AMD and well most of the bugs are fixed

Ok, good for you then. But don't start hating in replies of random threads and not even helping the OP. Go to AMD subreddits or something and fight with people complaining there. In any case, AMD's drivers suck, there's not denying in that. I wouldn't have cared if they were beta drivers or something, but having issues like black screens, performance, tearing and refresh rate bugs on STABLE versions is not okay. At least they fixed the refresh rate issue after ages.

[SavageNeo]

2 minutes ago, Ermil said:

Ok, good for you then. But don't start hating in replies of random threads and not even helping the OP. Go to AMD subreddits or something and fight with people complaining there. In any case, AMD's drivers suck, there's not denying in that. I wouldn't have cared if they were beta drivers or something, but having issues like black screens, performance, tearing and refresh rate bugs on STABLE versions is not okay. At least they fixed the refresh rate issue after ages.

i do not hate replies. im not saying that AMD drivers are any good. im just saying that there are no reason for OP to refund and get worse gpu because the problem OP is having doesnt have anything to do with drivers.

 

OP

what is your motherboard and psu? your psu can be garbage and your motherboard's VRMs might be opverheating.

 

Also what case do you have?

[Cillian04]

3 minutes ago, SavageNeo said:

i do not hate replies. im not saying that AMD drivers are any good. im just saying that there are no reason for OP to refund and get worse gpu because the problem OP is having doesnt have anything to do with drivers.

 

OP

what is your motherboard and psu? your psu can be garbage and your motherboard's VRMs might be opverheating.

 

Also what case do you have?

My mobo is a A320M-H and not sure the brand of my power supply but it is a 500watt and I’m not 100% sure if it is the GPU as before I upgraded I had a nvidia 1030 2 gig which played fortnite well at first but then it got really laggy and didn’t run well so what could b the problem 

[SavageNeo]

1 minute ago, Cillian04 said:

My mobo is a A320M-H and not sure the brand of my power supply but it is a 500watt and I’m not 100% sure if it is the GPU as before I upgraded I had a nvidia 1030 2 gig which played fortnite well at first but then it got really laggy and didn’t run well so what could b the problem 

DID YOU ddu BEFORE INSTALLING RX 580? that might be the problem. and the motherboard is one of the worst. that is also a problem. your psu is likely trash that is also a problem.

 

first DDU

make sure yoru case has enough airflow (remove the sidepanel)

[Cillian04]

Just now, SavageNeo said:

DID YOU ddu BEFORE INSTALLING RX 580? that might be the problem. and the motherboard is one of the worst. that is also a problem. your psu is likely trash that is also a problem.

 

first DDU

make sure yoru case has enough airflow (remove the sidepanel)

I rest my pc so old drivers are not the problem and i will make sure to keep of my side panel but I just don’t know why on my old GPU games would run well for a while and then do not anymore and what would be the cause of my pc crashing and saying windows is trying to find the problem 

[Ermil]

Are you saying that on the 1030 games ran well but then stopped running well out of the blue? There might be an issue with your computer if it just started having issues. To be fair, the GT 1030 is not a good gaming card, but if it started lagging/crashing randomly that might be an issue with your computer.

 

Try to install the chipset drivers, search A320 drivers and download the latest ones from AMD's page (the chipset drivers, not Ryzen Master), and also the latest RX 580 drivers, when you install the video drivers, check the option that says Factory Reset.

 

DDU might be worth a shot, but do that first so you don't waste your time with DDU if you could save time by just using the installer's factory reset option.

[Ermil]

25 minutes ago, SavageNeo said:

im just saying that there are no reason for OP to refund and get worse gpu because the problem OP is having doesnt have anything to do with drivers.

For 200 bucks you can have the 1650 super which has similar (if not better) performance compared to RX 580 and RX 5500 XT, along with the really good and stable nvidia drivers. A few months ago you were buying RX 580s with 200 bucks, so it's not like Nvidia is that bad of a value, it's not like Intel LOL

[SavageNeo]

Just now, Ermil said:

For 200 bucks you can have the 1650 super which has similar (if not better) performance compared to RX 580 and RX 5500 XT, along with the really good and stable nvidia drivers. A few months ago you were buying RX 580s with 200 bucks, so it's not like Nvidia is that bad of a value, it's not like Intel LOL

it is not better it is worse. not by much but still

[Cillian04]

20 minutes ago, Ermil said:

Are you saying that on the 1030 games ran well but then stopped running well out of the blue? There might be an issue with your computer if it just started having issues. To be fair, the GT 1030 is not a good gaming card, but if it started lagging/crashing randomly that might be an issue with your computer.

 

Try to install the chipset drivers, search A320 drivers and download the latest ones from AMD's page (the chipset drivers, not Ryzen Master), and also the latest RX 580 drivers, when you install the video drivers, check the option that says Factory Reset.

 

DDU might be worth a shot, but do that first so you don't waste your time with DDU if you could save time by just using the installer's factory reset option.

After resting my pc I did not re install my mobo drivers could that be a problem 

[Ermil]

2 minutes ago, SavageNeo said:

it is not better it is worse. not by much but still

You can search on YouTube for yourself, the RX 5500 XT is pretty much the same performance as the 1650S, some games that are known to run better on Nvidia gpus do have better FPS, some games that are neutral/AMD optimized have 2-3 fps lower on the 1650S on average which let's be honest, even with percentage in mind is not a noticeable difference. You get a bigger difference between RX 5500XT models.

[Ermil]

4 minutes ago, Cillian04 said:

After resting my pc I did not re install my mobo drivers could that be a problem

It shouldn't be as much of a problem as it is, with games crashing and lagging, maybe could be a memory problem? Can you go more into specifics? What do your games say and what FPS do you have on them on average?

 

[Cillian04]

18 minutes ago, Ermil said:

You can search on YouTube for yourself, the RX 5500 XT is pretty much the same performance as the 1650S, some games that are known to run better on Nvidia gpus do have better FPS, some games that are neutral/AMD optimized have 2-3 fps lower on the 1650S on average which let's be honest, even with percentage in mind is not a noticeable difference. You get a bigger difference between RX 5500XT models.

Thanks but I’m starting to think it’s more than a GPU issue 

[Cillian04]

35 minutes ago, Ermil said:

It shouldn't be as much of a problem as it is, with games crashing and lagging, maybe could be a memory problem? Can you go more into specifics? What do your games say and what FPS do you have on them on average?

 

Games like fortnite and warzone are able to handle high graphics and get up to or over 60fps but it just is very choppy and unplayable and that is even when I put it down to the lowest settings 

[Ermil]

If you have high fps but choppy screen (tearing or microstuttering), it might be worth looking into this:

You can see in the replies that what helped him was disabling pagefile, would not recommend it if you don't have a lot of RAM available though.

 

One issue that AMD drivers had and still have is the 'Gaming' profile, apparently it actually gives worse performance and issues compared to Standard so try to go to Settings > System > Factory Reset (click Perform Reset) and reboot, then when the setup page comes, either click Skip This, or if you use ReLive, continue and when it asks for what profile you want to use, just select Standard instead of Gaming. This problem is not GPU dependent, it happens on any GPU due to certain preset settings that also cannot be changed after.

Also, enable Freesync if you have a variable refresh rate monitor, and try messing around with Enhanced Sync in AMD Radeon Software, see if ON helps. Don't use Anti-Lag, it will mess up with Enhanced Sync.