ryzen 5 3600 Ryzen 5 3600 causing restarts

[lafrente]

Last 2-3 months I've had like 400 restarts. 99% of restarts was when PC was under light load. It restarted very rarely when PC was under heavy load.

 

No changes to hardware or drivers last 3 months prior to restarts occuring. No overclocks in any part of the system. Rams are completely fine.

 

After trying to find the culprit on the hardware and software side for months, I tried locking the cpu at 2200ghz and restarts completely gone. Last 10 days = zero restart. I can unlock it and stress test the cpu for 5 hours, it will do it just fine. But if I keep using like that it will restart randomly when I am browsing or just watching a movie etc.

 

I tried limiting it at 3600ghz, it restarted. I think locking it at 3600 instead of limiting would fix restart issue also, but I am not sure how to do that. I think its the boost from a low state that causes the restarts. Or some waking the core from sleep thing.

 

Is there a way to fix this other than RMA? Has anyone encountered this before? (Mobo is B450 gaming plus max - latest stable bios)

[191x7]

RAM XMP on?

[Deco_tc]

I have had the exact same issue with a ryzen 1600 af, that started crashing when idle, if overclocked. So i turned the overclock of but is tarted doing it just under normal clocks about a month later.

I fixed the issue by reseting the CMOS.

Just turn your PC off completely and unplugged it, the pull out the CMOS battery and leave it out for at least 10 minutes and put it in again.

After Start go into the bios. It should now be reset to the default. You have to put in the time again and enable xmp, other than that just leave it at default and see if the error occurs again. 

[Deco_tc]

2 minutes ago, Deco_tc said:

I have had the exact same issue with a ryzen 1600 af, that started crashing when idle, if overclocked. So i turned the overclock of but is tarted doing it just under normal clocks about a month later.

I fixed the issue by reseting the CMOS.

Just turn your PC off completely and unplugged it, the pull out the CMOS battery and leave it out for at least 10 minutes and put it in again.

After Start go into the bios. It should now be reset to the default. You have to put in the time again and enable xmp, other than that just leave it at default and see if the error occurs again. 

also other than that i update all my chipset drivers and the like, aswell as updated Windows to Version 2004 other than 1909.

An easy way to update old chipset drivers is to just download a free driver updater like ashampoo driver updater or something similar.

Don't know if it was a combination of these fixes or just the CMOS reset, but its good practice anyway and not that much work.

[Deco_tc]

Any updates?

 

[lafrente]

1 hour ago, 191x7 said:

RAM XMP on?

Yes, but that's not the issue. I've tested it.

51 minutes ago, Deco_tc said:

Any updates?

 

I'll try your suggestions tomorrow. I'll have to write down every adjusted setting in the bios. Let it run in default bios settings for a while too in case my settings caused anything.

[Deco_tc]

Yeah give that a try. I didn't change much in my bios other than xmp and some fan settings, but the problem occured anyway. So lets see if a certain setting was the issue, but i doubt it since you said it was running fine without any changes for some time. Just leave it at the default for a while after the reset to see what happens.

[Deco_tc]

16 hours ago, lafrente said:

Yes, but that's not the issue. I've tested it.

I'll try your suggestions tomorrow. I'll have to write down every adjusted setting in the bios. Let it run in default bios settings for a while too in case my settings caused anything.

any noticable changes? Has it crashed again while idle, or did the reset fix it?

[lafrente]

On 8/9/2020 at 9:15 PM, Deco_tc said:

any noticable changes? Has it crashed again while idle, or did the reset fix it?

Didn't fix unfortunately. I have been using it locked to 3600ghz for now. Will RMA it when I will not be needing the PC for few weeks.