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Help with AMD RX570

Alexperson123
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I need some help. I'm trying to help out a friend who bought an AMD RX570 they had it for awhile and worked fine but out of the blue when they go to launch a game the whole pc freezes and has to hardshut down it. the computer works fine when we throw my gpu in it so it only happens with this one. does anyone have any ideas for how to fix it? if its a physical problem where on the card where could it possibly broken? 

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8 minutes ago, Alexperson123 said:

I need some help. I'm trying to help out a friend who bought an AMD RX570 they had it for awhile and worked fine but out of the blue when they go to launch a game the whole pc freezes and has to hardshut down it. the computer works fine when we throw my gpu in it so it only happens with this one. does anyone have any ideas for how to fix it? if its a physical problem where on the card where could it possibly broken? 

Bad driver?

 

Not enough power?

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Other specs? 

PSU ?

Temps?

Ddu the drivers. 

Is the card at least detected?

PC: Motherboard: ASUS B550M TUF-Plus, CPU: Ryzen 3 3100, CPU Cooler: Arctic Freezer 34, GPU: GIGABYTE WindForce GTX1650S, RAM: HyperX Fury RGB 2x8GB 3200 CL16, Case, CoolerMaster MB311L ARGB, Boot Drive: 250GB MX500, Game Drive: WD Blue 1TB 7200RPM HDD.

 

Peripherals: GK61 (Optical Gateron Red) with Mistel White/Orange keycaps, Logitech G102 (Purple), BitWit Ensemble Grey Deskpad. 

 

Audio: Logitech G432, Moondrop Starfield, Mic: Razer Siren Mini (White).

 

Phone: Pixel 3a (Purple-ish).

 

Build Log: 

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If a capacitor or something blew out on the card, it's not going to be repairable. You can try running DDU and then reinstalling the most up to date drivers for the card and see if that fixes the issue. If it doesn't you should test it in another PC all together and see if it does the same thing, if it does, it's a hardware problem with  the card likely looking at replacing it, if it doesn't have an issue it's most likely software in which case a Windows reinstall could fix their issue.

Main Desktop: CPU - i9-14900k | Mobo - Gigabyte Z790 Aorus Elite AX | GPU - PNY Gaming OC RTX 5080 16GB | RAM - Corsair Vengeance Pro RGB 64GB 6400mhz | AIO - Arctic Liquid Freezer III 360mm | PSU - Corsair RM1000X | Case - Hyte Y40 - White | Storage - Samsung 980 Pro 1TB Nvme /  Sabrent Rocket 4 Plus 4TB Nvme / Samsung 970 EVO Plus 2TB Nvme / Samsung 870 EVO 4TB SSD / Samsung 870 QVO 2TB SSD/ Samsung 860 EVO 500GB SSD|

 

TV Streaming PC: Intel Nuc CPU - i7 13th Gen | RAM - 16GB DDR4 3200mhz | Storage - Crucial P3 Plus 1TB Nvme |

 

Phone: Samsung Galaxy S26 Ultra - Black 256GB |

 

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