Sound not working on linux mint

[ClassicNoob]

I have a problem where the audio works for a little and then fade and go silent.

[Cat101]

See if this fixes anything, not an expert on the topic, btw are you using a dedicated sound card?

https://livingthelinuxlifestyle.wordpress.com/2019/06/09/solve-problems-with-no-sound-in-linux-mint/#:~:text=Fix No Sound on Linux Mint&text=Reboot the computer%2C then click,Click PulseAudio Volume Control.&text=This will solve most problems,as the Linux Mint Forums.

[ClassicNoob]

I'm using a laptop so I guess its not dedicated?

Here is my system info:

 

li@li-Asus:~$ inxi --full
System:    Host: li-Asus Kernel: 5.4.0-40-generic x86_64 bits: 64 Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana 
Machine:   Type: Convertible System: ASUSTeK product: ZenBook UX562FAC_Q526FA v: 1.0 serial: <superuser/root required> 
           Mobo: ASUSTeK model: UX562FAC v: 1.0 serial: <superuser/root required> UEFI: American Megatrends v: UX562FAC.303 
           date: 10/23/2019 
Battery:   ID-1: BAT0 charge: 52.2 Wh condition: 54.8/56.0 Wh (98%) 
CPU:       Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP L2 cache: 8192 KiB 
           Speed: 857 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 841 2: 863 3: 868 4: 895 5: 839 6: 838 7: 811 8: 844 
Graphics:  Device-1: Intel UHD Graphics driver: i915 v: kernel 
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.0.8 
Audio:     Device-1: Intel driver: snd_hda_intel 
           Sound Server: ALSA v: k5.4.0-40-generic 
Network:   Device-1: Intel Wireless-AC 9462 driver: iwlwifi 
           IF: wlo1 state: up mac: 98:af:65:1a:ef:b9 
Drives:    Local Storage: total: 1.03 TiB used: 9.43 GiB (0.9%) 
           ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB 
           ID-2: /dev/sdb vendor: SanDisk model: SD9SN8W128G1102 size: 119.24 GiB 
RAID:      Hardware-1: Intel Device driver: ahci 
Partition: ID-1: / size: 56.59 GiB used: 9.40 GiB (16.6%) fs: ext4 dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 37.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2600 
Info:      Processes: 243 Uptime: 28m Memory: 15.46 GiB used: 1.62 GiB (10.5%) Shell: bash inxi: 3.0.38 

 

[Cat101]

Well if it's a hardware issue then you might have to get the manufacturer to fix it, but if it's a software issue then I can't really help you here, I hope there are other more experienced Linux people on this forum, for the time being google around and see what you can do.

[ClassicNoob]

I think its software issue cause it works on windows and on other linux live boot such as manjaro and solus.

Thanks though for your help.

[Cat101]

Look, I don't know exactly how Linux works, but there are some equivalent things on Linux and Windows 10, if you were on Windows, this is what I would do and maybe you can do some of this on Linux. Note: these are just general steps and some of them may not apply to you.

Try to report the bug if you can, it will benefit you and any others experiencing a problem.

 

1.Restart the computer

2.Check if the issue only applies to one app or the whole OS.

3.Reinstall your audio drivers.

4.Switch to integrated sound.

5. Download or Roll back any system updates

6. Use drivers from a different source (be careful where you get them from though)

7.Wait for 1-2 days.

8.Use an external speaker of headphone.

9. Try advanced troubleshooting using the Bash Shell (be careful not to mess up anything)

10. See if your manufacturer can fix it.

11.Install a dedicated sound card.

12. Reinstall your OS.

13.Download a registry cleaner. (This line is a joke DON'T DO THIS, Linux doesn't have a registry anyway.)

14.Install a different OS.

15. Get a new computer.