Help windows 10 issue

[Itachi_Uchiha]

So ive had this problem for 6 months now. My pc is studdering like my mouse is freezing for a split second then it updates same with audio and programs. I reinstalled windows 5 times but it has this problem every time no matter what. please help it does this randomly

[Radium_Angel]

14 minutes ago, Itachi_Uchiha said:

So ive had this problem for 6 months now. My pc is studdering like my mouse is freezing for a split second then it updates same with audio and programs. I reinstalled windows 5 times but it has this problem every time no matter what. please help it does this randomly

Check the health of your hard drive with the manufacturer's tools.

[Kilrah]

No specs?

 

Had something like that on a 7700K/Z170 build, could never solve it fully.

[Itachi_Uchiha]

10 minutes ago, Radium_Angel said:

Check the health of your hard drive with the manufacturer's tools.

i have nvme ssd

[Itachi_Uchiha]

10 minutes ago, Radium_Angel said:

Check the health of your hard drive with the manufacturer's tools.

i tried swithching between ssd and hdd but it still didnt fuicx

[Itachi_Uchiha]

4 minutes ago, Kilrah said:

No specs?

 

Had something like that on a 7700K/Z170 build, could never solve it fully.

my specs are on my profi.e

 

[Radium_Angel]

13 minutes ago, Itachi_Uchiha said:

i have nvme ssd

So? SSDs go bad too. 

[Itachi_Uchiha]

6 hours ago, Radium_Angel said:

So? SSDs go bad too. 

its brand new

 

[Kilrah]

DOA items are a thing too.

[Radium_Angel]

16 hours ago, Itachi_Uchiha said:

my specs are on my profi.e

 

You're new here, let me explain how things generally work to make your life a tad easier.

*always* post specs where people can see them (i.e. in the body of the text) don't tuck them away where people are forced to go hunting for them, it's poor form.

 

Also, when people suggest something to you, it's because they are trying to help you. Don't dismiss them out of hand, because that's a fast way of getting them to stop helping you.

 

And finally, be as descriptive as possible with the problem, including things you've tried to fix the issue. The more info you can give us, the better we can help you.

 

So, having said all of this, we start with the basics of troubleshooting:

We ensure the parts you have are in proper working order, starting with your hard drive/SSD.

As @Kilrah said, DOA (Dead on Arrival) is a thing, and in my experience, which encompasses multiple decades of professional computer work, it's far more common than you may think.

Stuttering can be from one of two most obvious things: Failing storage, thermal issues.

We will start with the easiest one to look into, and that's failing storage.

 

Test both your storage devices, with the manufacturer's tools, and get back to us on what they say, then we will take the next step.

[Itachi_Uchiha]

3 hours ago, Radium_Angel said:

You're new here, let me explain how things generally work to make your life a tad easier.

*always* post specs where people can see them (i.e. in the body of the text) don't tuck them away where people are forced to go hunting for them, it's poor form.

 

Also, when people suggest something to you, it's because they are trying to help you. Don't dismiss them out of hand, because that's a fast way of getting them to stop helping you.

 

And finally, be as descriptive as possible with the problem, including things you've tried to fix the issue. The more info you can give us, the better we can help you.

 

So, having said all of this, we start with the basics of troubleshooting:

We ensure the parts you have are in proper working order, starting with your hard drive/SSD.

As @Kilrah said, DOA (Dead on Arrival) is a thing, and in my experience, which encompasses multiple decades of professional computer work, it's far more common than you may think.

Stuttering can be from one of two most obvious things: Failing storage, thermal issues.

We will start with the easiest one to look into, and that's failing storage.

 

Test both your storage devices, with the manufacturer's tools, and get back to us on what they say, then we will take the next step.

Ok

[Itachi_Uchiha]

6 hours ago, Radium_Angel said:

You're new here, let me explain how things generally work to make your life a tad easier.

*always* post specs where people can see them (i.e. in the body of the text) don't tuck them away where people are forced to go hunting for them, it's poor form.

 

Also, when people suggest something to you, it's because they are trying to help you. Don't dismiss them out of hand, because that's a fast way of getting them to stop helping you.

 

And finally, be as descriptive as possible with the problem, including things you've tried to fix the issue. The more info you can give us, the better we can help you.

 

So, having said all of this, we start with the basics of troubleshooting:

We ensure the parts you have are in proper working order, starting with your hard drive/SSD.

As @Kilrah said, DOA (Dead on Arrival) is a thing, and in my experience, which encompasses multiple decades of professional computer work, it's far more common than you may think.

Stuttering can be from one of two most obvious things: Failing storage, thermal issues.

We will start with the easiest one to look into, and that's failing storage.

 

Test both your storage devices, with the manufacturer's tools, and get back to us on what they say, then we will take the next step.

Well my ssd seems to be fine. I ran tests and stuff and they said my ssd is ok