Blue Screen when gaming

[Giga Bus Driver]

Recently, this past week, I have been blue screening when trying to play relatively demanding games. I have been playing League of Legends and CSGO fine, but other games such as Tekken 7, Apex Legends, Monster Hunter World and others have caused my PC to blue screen. This has only started happening recently, as I have been playing all these games fine for couple hundred hours. My specs are Ryzen 3600, paired with 2x 8GB G-Skill RAM at XMP 3200Mhz profile, ASUS ROG RTX 2070 Super. My games are all on different SSD, some games are on my Samsung 970 EVO m.2 SSD while others are on my Crucial P1 m.2 SSD. I have gone for 4 days without blue screening, with just browsing the internet and playing CSGO and League of Legends, but as soon as I play other games, Tekken 7. Apex Legends, Monster Hunter World, my PC blue screens with different stop codes every time.

I have been checking temp while playing Apex right before crashing and all my temps were fine: 45C Max CPU, 63C Max GPU, 44C Max RAM, 45C Max Samsung 970, 60C Max Crucial P1. 

I have latest windows update and latest Nvidia drivers.

This literally started only happening a week ago and I don't know what the cause is. I don't have any other parts to try replace every component one by one to figure out if any of my parts are faulty. Please help.

[TekSupport]

44 minutes ago, Giga Bus Driver said:

Recently, this past week, I have been blue screening when trying to play relatively demanding games. I have been playing League of Legends and CSGO fine, but other games such as Tekken 7, Apex Legends, Monster Hunter World and others have caused my PC to blue screen. This has only started happening recently, as I have been playing all these games fine for couple hundred hours. My specs are Ryzen 3600, paired with 2x 8GB G-Skill RAM at XMP 3200Mhz profile, ASUS ROG RTX 2070 Super. My games are all on different SSD, some games are on my Samsung 970 EVO m.2 SSD while others are on my Crucial P1 m.2 SSD. I have gone for 4 days without blue screening, with just browsing the internet and playing CSGO and League of Legends, but as soon as I play other games, Tekken 7. Apex Legends, Monster Hunter World, my PC blue screens with different stop codes every time.

I have been checking temp while playing Apex right before crashing and all my temps were fine: 45C Max CPU, 63C Max GPU, 44C Max RAM, 45C Max Samsung 970, 60C Max Crucial P1. 

I have latest windows update and latest Nvidia drivers.

This literally started only happening a week ago and I don't know what the cause is. I don't have any other parts to try replace every component one by one to figure out if any of my parts are faulty. Please help.

when you get the blue screen, you usually get an error code of sorts, what do you get, if possible provide a picture with your phone when it happens.

 

Also have you tried any fixes for this,

Has anything changed since last week before you started getting this issue, even something you might think is negligible could lead to what the issue is, or what caused it. 

[Giga Bus Driver]

2 minutes ago, TekSupport said:

when you get the blue screen, you usually get an error code of sorts, what do you get, if possible provide a picture with your phone when it happens.

 

Also have you tried any fixes for this,

Has anything changed since last week before you started getting this issue, even something you might think is negligible could lead to what the issue is, or what caused it. 

Hello, the stop/error code is always different each time but I have taken photos of few, some error codes i've gotten are: "REGISTRY_DRIVER_EXCEPTION", "SYSTEM_SERVICE_EXCEPTION", "CRITICAL_PROCESS_DIED" and some others which I just didn't bother taking photos of as I blue screened every time I tried playing these games.

As for any changes, nothing changed to my components. There could've been a windows update but not sure. I did update to latest nvidia drivers to try fix this problem during the week though.

[TekSupport]

7 minutes ago, Giga Bus Driver said:

Hello, the stop/error code is always different each time but I have taken photos of few, some error codes i've gotten are: "REGISTRY_DRIVER_EXCEPTION", "SYSTEM_SERVICE_EXCEPTION", "CRITICAL_PROCESS_DIED" and some others which I just didn't bother taking photos of as I blue screened every time I tried playing these games.

As for any changes, nothing changed to my components. There could've been a windows update but not sure. I did update to latest nvidia drivers to try fix this problem during the week though.

2 Main things I would try,

the first is uninstalling graphics drivers and reinstalling them

the other is running a SFC scan,

[Giga Bus Driver]

42 minutes ago, TekSupport said:

2 Main things I would try,

the first is uninstalling graphics drivers and reinstalling them

the other is running a SFC scan,

Have tried both. Not helping. Is it possibly a memory issue?

 

[gamelovers11223]

What is your power supply model?

[Giga Bus Driver]

16 minutes ago, gamelovers11223 said:

What is your power supply model?

EVGA G3 750W. Purchased around 8-9 months ago

[gamelovers11223]

15 minutes ago, Giga Bus Driver said:

EVGA G3 750W. Purchased around 8-9 months ago

Psu looks ok. 

Try running memory at default settings without XMP.

Also test ram with memtest86.

[Giga Bus Driver]

19 hours ago, gamelovers11223 said:

Psu looks ok. 

Try running memory at default settings without XMP.

Also test ram with memtest86.

I've swapped out the ram for an old 3200mhz ram kit i had from before. It seemed like this fixed the issue as I felt like my games was freezing less and hadn't crashed in few hours but I just crashed again. So it doesn't seem to be my ram that is causing me to blue screen.

[gamelovers11223]

What is your Ram voltage? Manually set up the voltage to 1.35v or whatever voltage it says on the sticker (usually 1.35v).

[Giga Bus Driver]

1 hour ago, gamelovers11223 said:

What is your Ram voltage? Manually set up the voltage to 1.35v or whatever voltage it says on the sticker (usually 1.35v).

Using XMP/DOCP profile on my asus rog motherboard. Its at 3200mhz and 1.35v. I have also lowered the speed to 3000mhz and tightened the timing to 15-17-17. It is still at 1.35v

[Giga Bus Driver]

1 hour ago, gamelovers11223 said:

What is your Ram voltage? Manually set up the voltage to 1.35v or whatever voltage it says on the sticker (usually 1.35v).

Also if it helps narrow down what could be the problem. I ran both Cinebench R20 and Heaven Benchmark and I could run both perfectly fine. I ran Cinebench 3 times and highest CPU temp was 67C. Highest GPU temp during Heaven Benchmark (ultra preset) at 1440p was 63C. Mobo highest temp was 46C according to CPUID.

[gamelovers11223]

6 hours ago, Giga Bus Driver said:

Also if it helps narrow down what could be the problem. I ran both Cinebench R20 and Heaven Benchmark and I could run both perfectly fine. I ran Cinebench 3 times and highest CPU temp was 67C. Highest GPU temp during Heaven Benchmark (ultra preset) at 1440p was 63C. Mobo highest temp was 46C according to CPUID.

Interesting. I have another idea. What is your motherboard? Where did you get the drivers for the chipset? 

[Giga Bus Driver]

2 hours ago, gamelovers11223 said:

Interesting. I have another idea. What is your motherboard? Where did you get the drivers for the chipset? 

Its the asus rog strix x470-f motherboard. I updated chipset and bios december last year before changing my cpu to ryzen 3600 and have been using it same until this issue started happening. I updated bios and chipset after this issue started trying to fix this bsod issue. All bios and chipset was downloaded from asus strix support website

[JayEee]

I've had freezing/crashing problems before in games. it was caused by pushing the RAM to its limits during RAM intensive games.
I disabled XMP in the BIOS and set it to the standard non-XMP speeds and voltage, much more stable now.
While within the PC grab a can of compressed air and blow the dust out of the GPU card.

[Giga Bus Driver]

49 minutes ago, JayEee said:

I've had freezing/crashing problems before in games. it was caused by pushing the RAM to its limits during RAM intensive games.
I disabled XMP in the BIOS and set it to the standard non-XMP speeds and voltage, much more stable now.
While within the PC grab a can of compressed air and blow the dust out of the GPU card.

The thing is, I have been using the same ram and same xmp profile for few months before this started happening. I've also swapped out the ram to a different set and lowered the ram to 3000mhz instead of 3200mhz. I'll still try and let you know

 

[Giga Bus Driver]

3 hours ago, JayEee said:

I've had freezing/crashing problems before in games. it was caused by pushing the RAM to its limits during RAM intensive games.
I disabled XMP in the BIOS and set it to the standard non-XMP speeds and voltage, much more stable now.
While within the PC grab a can of compressed air and blow the dust out of the GPU card.

Update, So at stock 2400mhz settings, I still blue screened before getting into a game of Apex Legends. Blue screened at main screen

[JayEee]

I see.

Well I've been repairing laptops for a while and quite often these kind of problems are simply caused by a loose connection somewhere.
Having a cable semi-connected can confuse the system or cause overheating of components. It could be a PCIE card, a SATA cable, a power cable, or some other cable.

So perhaps try disconnecting and reconnect everything in the PC.
Connections can get oxidized so it helps to spray a bit of PCB cleaner on the connections.

Does it only BSOD when playing games?
Maybe the graphics card has a problem. May be worth grabbing an old one you have or borrow one and give it a try.

[Giga Bus Driver]

6 hours ago, JayEee said:

I see.

Well I've been repairing laptops for a while and quite often these kind of problems are simply caused by a loose connection somewhere.
Having a cable semi-connected can confuse the system or cause overheating of components. It could be a PCIE card, a SATA cable, a power cable, or some other cable.

So perhaps try disconnecting and reconnect everything in the PC.
Connections can get oxidized so it helps to spray a bit of PCB cleaner on the connections.

Does it only BSOD when playing games?
Maybe the graphics card has a problem. May be worth grabbing an old one you have or borrow one and give it a try.

Thanks. Actually it started blue screening randomly now. I blue screened twice before windows sign in before i could sign in. Ill take it apart and rebuild it.

[JayEee]

If you download and install the Windows Debugger (WinDbg) you can load the crash dumps into WinDbg, load the symbols, and find out which file caused the crash. Google that filename to find out what it is.